Baggage is one of the last major obstacles to achieving a far more seamless passenger experience. Thankfully, a baggage revolution is now underway, with many airlines reassessing their approaches, partly in response to IATA’s Resolution 753 on baggage tracking, which comes into effect in June 2018.
FTE is at the epicentre of this activity and as an independent organisation we are perfectly placed to explore all the options and debate them in an open forum, to help ensure our attendees are best placed to make the right decisions in terms of future-proofing their baggage strategies.
The Baggage Innovation Summit will cover areas such as e-tags, baggage tracking, touchless and biometric bag drop, instant compensation for mishandling, home-based virtual bag drop, new approaches to loading and unloading luggage from the aircraft, and door-to-door baggage delivery services.
Future Travel Experience Europe 2017 is a unique, boutique show and Europe’s only end-to-end passenger experience event, bringing together airlines, airports, OEMs, suppliers and various other air transport and travel industry leaders.
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