Redefining the end-to-end passenger experience | Independent news and events
SkyTeam has launched a series of digital maps to support passenger wayfinding through various global hubs, as it continues investing in technology to enhance the airport experience.
From baggage handling innovations to ICT solutions to support digital transformation, FTE takes a look at a selection of products and services from PTE 2018 in Stockholm.
The trial will allow passengers travelling to and from Sydney Airport to search and purchase duty free inventory in-app throughout their journey.
The app will allow passengers with reduced mobility and hidden disabilities to set up a personal profile and request assistance from the airport before their journey.
Priority Pass will be the first lounge membership programme to integrate LocusLabs’ indoor mapping and wayfinding features into its app.
The new apps allow passengers to find out the latest flight information, view boarding passes and check their MileagePlus account.
Passengers will be able to earn frequent flyer points on Uber trips to and from certain airports in Australia when booking an Uber via the Qantas app.
Passengers can now pay for their tickets, seat selection, travel insurance and other ancillary purchases using Apple Pay and Android Pay.
6-8 June 2018, Dublin, Ireland
Showcasing the technology, processes, designs and services that will define the travel experience of 2025
6-8 June 2018, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 September 2018, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
13-14 November 2018, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Passengers flying on domestic services with Delta Air Lines can now be checked in automatically via the carrier’s iOS and Android apps.
Stuart Rattray, GM Technology, outlines how Sydney Airport is embracing open data and biometrics to improve the passenger experience and optimise efficiency.
İGA, the contractor and designated operator of Istanbul New Airport, is investing in baggage tracking, bag drop, e-gates and an advanced mobile app.
Singapore Airlines’ customers can book Grab rides via the carrier’s app in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam.
Travellers flying from Heathrow Airport can now use the app to pre-order F&B, before collecting their order from a dedicated point within the terminal.
Passengers will be able to purchase products from multiple airport retailers and collect all of their items from a single collection point at the airport.
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