Leeds Bradford Airport is making use of the real-time capabilities of Twitter by proactively notifying passengers of flight and gate updates via direct messages.
The vast majority of passengers want to be able to use their smartphone to manage flight disruptions, receive real-time updates and search for fares, according to SITA’s ‘Smart Thinking’ study.
Emirates has launched a new iPad app, which allows passengers to book and manage their flights, download their boarding pass and read up on over 130 destinations. Read full article »
Ryanair CCO David O’Brien reveals to FTE when the new app and mobile boarding passes will be launched, and why the LCC is now trying to “un-differentiate” itself.
The new Frankfurt Airport App 2.0 has been launched and features pre-travel tips, location-specific offers and automatic flight and gate updates.
Cork Airport has become the first in Ireland to make Google Indoor Street View available to its passengers, allowing them to take a virtual tour of the terminal building.
FTE explores whether the rise of smartphones means the passenger experience on the ground is being defined by technology developers, rather than airports and airlines. Read full article »
Android users can now make use of a Star Alliance app that includes the flight schedules of all member carriers, a flight tracking function, information on airport lounges and city guides.
Copenhagen Airport has launched a dedicated website and app for Chinese-speaking passengers, who can now translate airport signage using their smartphone. Read full article »
Passengers who book flights through the Singapore Airlines website can now view travel information via Google Now ahead of their journey, including flight updates, gate information and destination weather forecasts. Read full article »