Independent, future thinking, passenger-focused
Articles Tagged: “Apps”
UK airport introduces personalised, Twitter-based flight update service for passengers
Leeds Bradford Airport is making use of the real-time capabilities of Twitter by proactively notifying passengers of flight and gate updates via direct messages.
Study highlights strong demand for smartphone-based flight, baggage and disruption services
The vast majority of passengers want to be able to use their smartphone to manage flight disruptions, receive real-time updates and search for fares, according to SITA’s ‘Smart Thinking’ study.
Emirates’ new iPad app includes flight booking, boarding passes and live flight maps
Emirates has launched a new iPad app, which allows passengers to book and manage their flights, download their boarding pass and read up on over 130 destinations. Read full article »
Ryanair: ‘We’ve done everyone a favour by reshaping passenger behaviour’
Ryanair CCO David O’Brien reveals to FTE when the new app and mobile boarding passes will be launched, and why the LCC is now trying to “un-differentiate” itself.
New Frankfurt Airport app offers more personalised travel experience
The new Frankfurt Airport App 2.0 has been launched and features pre-travel tips, location-specific offers and automatic flight and gate updates.
Cork Airport becomes first Irish airport to offer Google Indoor Street View
Cork Airport has become the first in Ireland to make Google Indoor Street View available to its passengers, allowing them to take a virtual tour of the terminal building.
Is mobile technology making it more difficult for airports and airlines to define their own passenger experience?
FTE explores whether the rise of smartphones means the passenger experience on the ground is being defined by technology developers, rather than airports and airlines. Read full article »
Star Alliance launches Android app to provide single source of travel info
Android users can now make use of a Star Alliance app that includes the flight schedules of all member carriers, a flight tracking function, information on airport lounges and city guides.
Copenhagen Airport offers Chinese wayfinding app and website
Copenhagen Airport has launched a dedicated website and app for Chinese-speaking passengers, who can now translate airport signage using their smartphone. Read full article »
Singapore Airlines offers travel updates via Google Now
Passengers who book flights through the Singapore Airlines website can now view travel information via Google Now ahead of their journey, including flight updates, gate information and destination weather forecasts. Read full article »
Popular Stories
Istanbul New Airport: What can passengers and airlines expect from the world’s biggest airport? 
HK Frequent Visitor Pass speeds up immigration process 
Lufthansa launches home-printed bag tag with RFID 
easyJet extends mobile boarding passes to Belfast International 
Boston Logan adopts virtual assistant at security checkpoint
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Air France-KLM: ‘Our new permanent bag tag and tracking device can benefit the entire industry’
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Could this portable, self-scaling onboard Wi-Fi solution revolutionise the in-flight connectivity market?
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AirAsia: klia2′s self-tagging, bag drop and next-gen kiosks will redefine the airport experience in Asia
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Could Virgin America’s in-flight social network mark the start of a new craze?
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Virgin Atlantic launches industry’s first wearable technology trial at London Heathrow – airline to exclusively discuss findings and lessons learned at FTE Europe 2014
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