Air New Zealand’s Kerry Reeves explains why the carrier will bide its time before offering onboard Wi-Fi, and why “personal interaction” is the number one priority.
The wide-reaching improvements include new Business Class seats, enhanced in-flight entertainment and more overhead stowage space for cabin bags.
A 13.3-inch HD monitor, in-seat power and USB ports, a cocktail table and noise cancelling headphones are among the highlights of the Premium Economy class.
Alaska Airlines passengers can now upgrade to Preferred Plus seats if MVP-level frequent flyers have not already reserved the bulkhead and exit row seats.
Avianca’s VP Customer Experience discusses IFE, connectivity and Premium Economy, and how the new A320neos will improve the carrier’s onboard experience.
JetBlue has partnered with Amazon to allow Amazon Prime members to stream content via their own device using the carrier’s free Fly-Fi service.
ANA has partnered with Panasonic Avionics to offer three live TV channels and Wi-Fi onboard its first 787-9, which will serve the Tokyo-Munich route.
American Airlines is installing its Gogo Vision-powered IFE streaming service on a further 200 A319s, A320s and A321s, and offering free movies for a limited time.
WestJet has revealed plans to improve its Plus product, which is mainly targeted at business travellers, by enhancing comfort and the in-flight meal service.