Category Archives: Up in the Air

FTE ‘Up in the Air’ is our dedicated area for all things in-flight – IFE&C, passenger and crew connectivity, cabin design, passenger comfort and personalisation. Through our editorial coverage and the FTE ‘Up in the Air’ conference, our goal is to play a leading role in shaking up the onboard passenger experience, which has evolved very little in the last 20 years, especially in comparison to the passenger experience on the ground.

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SWISS’ trial of in-flight phone calls raises passenger experience questions

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