"Enhancing the passenger experience"
Category Archives: Up in the Air
Air Canada unveils new cabin and seating design for 787 Dreamliner
Air Canada has released details of the cabin and seating design for its Boeing 787 Dreamliners, the first of which will be delivered in spring 2014. View the video preview here. Read full article »
Gogo receives go-ahead to provide Wi-Fi service on 747-400s
In-flight connectivity provider Gogo has received a Supplemental Type Certificate to install its Ku-satellite technology on Boeing 747-400 aircraft. Read full article »
Southwest offers gate-to-gate Wi-Fi connectivity
Passengers flying with Southwest Airlines can now use onboard Wi-Fi from gate-to-gate thanks to Ku-band satellite connectivity from Global Eagle Entertainment. Read full article »
Delta introduces flat-bed seats on US-Germany flights
Delta Air Lines has added fully flat-bed seats to its BusinessElite cabin on all services between Atlanta Hartsfield-Jackson International Airport and Dusseldorf International Airport. Read full article »
Ryanair relaxes carry-on bag rule
In the latest stage of its customer service improvement push, Ryanair will for the first time let passengers bring a second small carry-on bag onboard. Read full article »
Gulf Air adds traditional games to IFE system
Gulf Air has updated its in-flight entertainment offering with six traditional Middle Eastern games, offering passengers a new way to spend their time onboard.
Read full article »
Virgin Galactic: “We want to take long-haul air travel above the atmosphere”
Virgin Galactic Commercial Director Stephen Attenborough discusses the passenger experience onboard SpaceShipTwo and how the company aims to take long-haul travel above the Earth’s atmosphere. Read full article »
Microsoft: “Passenger engagement, staff enablement and operational efficiency central to enhancing in-flight experience”
Matt Muta, Global Hospitality and Travel Managing Director at Microsoft, spoke to FTE about how mobile technology will revolutionise the onboard passenger experience. Read full article »
Boeing 777X to enhance onboard passenger experience
Boeing has offered an insight into the in-flight experience of 2020 with the launch of the 777X, which will include a number of passenger-focused features, including repositioned windows and advanced cabin lighting. Read full article »
The new adjustable economy seat that allows for flexible pricing
A new concept for an economy airline seat that can be adjusted to increase or decrease seat width and allow for flexible pricing has been launched by design and innovation consultancy Seymourpowell. Read full article »
Popular Stories
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Increasing onboard ancillary revenues through data, connectivity and a retailing mindset 
WestJet surprises passengers with Christmas Miracle gift-giving campaign
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KLM introduces innovative boarding technique
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Hyperloop: the future of travel or pure science fiction?
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Five baggage handling solutions that can enhance the passenger experience
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jetBlue: ‘We want to make sure everything the passenger needs for their trip is on their smartphone’
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Increasing onboard ancillary revenues through data, connectivity and a retailing mindset
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