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Category Archives: Up in the Air
AirAsia X exploring ‘bed-like’ economy product as it continues to defy convention
Azran Osman Rani, CEO of AirAsia X, discusses how the carrier is exploring a Skycouch-style seating option and shares his thoughts on in-flight connectivity.
Gogo receives FCC approval to operate 2Ku connectivity system
Gogo has confirmed that it has received regulatory approval from the FCC to operate its 2Ku in-flight connectivity solution on 1,000 aircraft. Read full article »
Qantas’ first refurbished international A330 provides Business and Economy enhancements
The newly reconfigured international A330 offers lie-flat seats in Business Class, slimline seats in Economy and a new in-flight entertainment system.
ANA extends in-flight entertainment offering by 40%
Japan’s All Nippon Airways (ANA) will offer more than 350 in-flight entertainment channels from February 2015 – 40% more than in March 2014. Read full article »
The FTE Year of Innovation begins – onboard experience recommendations for 2015 inspired by FTE’s recent travels
Following extensive travel during the festive season, the FTE team offers some thoughts on how airlines can improve the onboard experience in 2015.
Alaska Airlines launches wireless IFE on 737s
Alaska Airlines has partnered with Gogo to offer wireless in-flight entertainment, which is already available on 50 of its 737s.
Virgin America completes fleet-wide rollout of ATG-4 connectivity service
Virgin America has become the first airline to offer Gogo’s ATG-4 Wi-Fi service across its entire fleet of 53 Airbus A320 Family aircraft.
Qatar Airways welcomes world’s first A350 XWB
The first A350 XWB has been delivered to Qatar Airways and includes a number of features that will help improve Business and Economy class experiences.
Top 10 ‘Up in the Air’ passenger experience stories of 2014
Luxury onboard apartments, Big Data and self-scaling onboard Wi-Fi all feature on this year’s 10 most popular ‘Up in the Air’ stories. Find out what else made the list.
American Airlines’ $2bn investment to include upgraded cabin experience
One year after closing its merger with US Airways, American Airlines is looking ahead to 2015 and beyond with more than $2 billion in investments, which will include fully lie-flat seats, international WiFi, and more inflight entertainment options.
Popular Stories
IATA’s new baggage tracking resolution – what does it mean for airlines, airports and ground handlers? 
The top 10 trends that will change air travel forever, as learned at FTE Asia 2013 – Part two 
Cathay Pacific: What it takes to be the world’s best airline – part 1 
AirAsia X exploring ‘bed-like’ economy product as it continues to defy convention 
Is self-service bag drop the future of baggage processing?
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Recommendations for airports and airlines to improve baggage, security, immigration, arrivals and more in 2015
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CEOs of IAG, Virgin Atlantic and Dubai Airports talk passenger experience, Google Glass, airport security and service quality
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London’s airports leading the charge on passenger experience improvements
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Google Glass still has ‘huge potential’ for airlines and airports despite Google ending sales of the product
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Qantas unveils luxury First Lounge at LAX
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