Aer Lingus’ Guest Engagement Manager, Marc Giles, reveals all about the airline’s new service standards and how they will improve the in-flight experience.
Qantas will retrofit its A330 fleet with new Business Suites, which for the first time will allow passengers to recline from take-off through to landing.
Virgin Atlantic’s new 787 Dreamliner has entered service and passengers can make use of Panasonic’s eXConnect Ku-band Wi-Fi service, plus Vera Touch 2 IFE.
Etihad Airways has put 13 crew members through a specially tailored training course with The Savoy Hotel as part of their preparations to become ‘flying butlers’.
Featuring star members of the cast from all three films from The Hobbit Trilogy, watch Air New Zealand’s ‘The Most Epic Safety Video Ever Made’.
FTE takes a look at how Asian airlines are embracing the latest technological developments to improve the in-flight passenger experience.
Air China has taken delivery of its first 747-8 Intercontinental, which is configured in a four-class layout and has a culturally inspired cabin interior.
Family Booths, Duo-seating, iPad-equipped crew, an onboard snack bar and destination-related bookings via the IFE system are among the many innovations.
Thai low-cost carrier Nok Air has switched on its free Wi-Fi on one of its 737-800s, and a wider rollout is planned once the service has been fine-tuned.
All Nippon Airways has announced that its ANA Wi-Fi Service will be available on around 60 international and 100 domestic aircraft by the end of 2015.