Sydney Airport’s team of ‘Airport Ambassadors’ will now carry iPad Minis, so they can provide passengers with real-time information on the go.
The new app is available on iPhone and Android devices and includes a flight tracker, plus information on airport retail, parking and ground transportation.
Emirates has released its long-awaited app for iPhone, which includes Passbook integration, real-time updates and flight booking functionality.
Ryanair has partnered with big data specialist Boxever to create a predictive marketing platform that will deliver personalised messages and offers to its customers.
Emirates has teamed up with Samsung and Etisalat to develop the Journey Manager app for the Samsung Note 4 to empower staff and improve the passenger experience.
Greater Toronto Airport Authority’s Scott Collier reveals why human interactions and new technology are vital to the ongoing passenger enhancement strategy.
FTE explores how the likes of Changi, Incheon and Kuala Lumpur airports, plus Cathay Pacific, JAL and Cebu Pacific, are improving the airport experience.
A new passport scanning function has been added to easyJet’s iOS and Android apps, helping passengers save time during the mobile check-in process.
The new smartphone app from Dubai Airports includes detailed 3D terminal maps, tailored flight updates and a flight tracker tool.
KLM is the latest carrier to embrace beacons, and is using the technology to help passengers find their departure gate at Amsterdam Airport Schiphol.