Travellers can take a tour of Hamad International Airport using Google Street View to familiarise themselves with the 600,000sqm terminal before their trip.
Gatwick Airport’s Abhi Chacko tells FTE how the Airport Community app is helping to improve operational efficiency and customer experiences.
Travellers flying from Heathrow’s Terminal 5 will be able to download movies, magazines and destination guides using the new media kiosks.
John Hurley, Head of Ryanair Labs, reveals which technologies the LCC is exploring and how it plans to improve the passenger experience and increase revenues.
FTE speaks to Fred Warren, Creative Director, Connected Digital Services, Microsoft, about how airlines can use bots to improve the customer experience.
Lufthansa has confirmed that the official rollout of the RIMOWA Electronic Tag will begin on 14 March following successful tests with customers.
Apple Watch owners flying from Dallas/Fort Worth International Airport can now receive flight information and updates on their smartwatch.
Travellers making use of the U-Connect service can download mobile boarding passes for both of their flights, removing the need to visit a transfer desk.