United Airlines has partnered with transportation service Uber to make it easier for passengers to view and book onward travel through the carrier’s app.
JetBlue Airways will equip all of its flight attendants with iPad Minis and introduce the In-Flight Service Assistant app to further improve the onboard passenger experience.
FTE spoke to Air France-KLM and Human Recognition Systems to find out what role biometrics can play in creating a single passenger token and enhancing tracking. Read full article »
U.S. Customs and Border Protection has launched the Mobile Passport Control app, which is being trialled at Hartsfield-Jackson Atlanta International Airport.
United Airlines’ passengers are the first to be able to scan their passports via the carrier’s app, enabling them to make use of mobile check-in for international flights.
San Francisco International Airport has unveiled a prototype of an app that can help visually impaired passengers navigate through the airport terminal.
Visitors to Turkish Airlines’ Lounge Istanbul will be able to access the digital Sky Library on their own devices following the installation of iBeacons.
Qantas has launched an interactive digital content experience, labelled ‘QView’, which links passengers’ devices with the digital screens in the airline’s lounges.
FTE spoke to James Millett, Head of Digital at easyJet, about the iBeacon trial, and how the LCC plans to use the technology to simplify the travel experience.
With security in US and UK airports being stepped up again, FTE explores how airlines and airports can more effectively communicate with passengers to avoid widespread confusion.