John Hurley, Head of Ryanair Labs, reveals which technologies the LCC is exploring and how it plans to improve the passenger experience and increase revenues.
FTE speaks to Fred Warren, Creative Director, Connected Digital Services, Microsoft, about how airlines can use bots to improve the customer experience.
Lufthansa has confirmed that the official rollout of the RIMOWA Electronic Tag will begin on 14 March following successful tests with customers.
Apple Watch owners flying from Dallas/Fort Worth International Airport can now receive flight information and updates on their smartwatch.
Travellers making use of the U-Connect service can download mobile boarding passes for both of their flights, removing the need to visit a transfer desk.
ACI-North America has announced a partnership with AirGrub, an app that enables travellers to pre-order and pay for F&B before or during their day of travel.
Passengers will receive proactive notifications and offers via the airport’s app as they pass through the recently refurbished retail area.
The new British Airways app for iPad includes an IFE planner, interactive 3D globe, and a variety of features for Executive Club members.
Passengers can search for, request and book their Uber ride using the American Airlines app, which also provides directions to their Uber pick-up location.