Finavia’s Joni Sundelin tells FTE about the 2020 development plan for Helsinki Airport and explains why he expects mobile technology to revolutionise passenger processing. Read full article »
Ryanair CCO David O’Brien reveals to FTE when the new app and mobile boarding passes will be launched, and why the LCC is now trying to “un-differentiate” itself.
Finavia will install 12 Scan&Fly self-service bag drop units at Helsinki, Oulu and Turku airports following a successful trial period.
FTE was shown around Heathrow Airport’s Terminal 2 by Development Director John Holland-Kaye, who highlighted how common use kiosks, self-tagging, bag drop and self-boarding will help to provide a great passenger experience. Read full article »
Aéroports de Montréal has completed the conversion of eight bag drop stations into self-service systems, allowing all US-bound passengers to make use of self-service bag drop. Read full article »