From self-service bag drop to a single passenger token, Hamad International Airport is embracing new technology to create a seamless “smart airport”.
Hong Kong Airlines has revealed that it will introduce six self-service bag drop machines at Hong Kong International Airport.
FTE takes a look at a variety of solutions, ranging from offsite self-tagging and wayfinding apps to single biometric tokens and autonomous transportation.
Qatar Airways is the first airline in the Middle East to achieve Fast Travel Platinum Status in recognition of its investment in self-service technology.
John Whittaker, Air New Zealand’s Group General Manager Airports, talks to FTE about the airline’s biometric bag drop and electronic bag tag plans.
Passengers from the European Union arriving at Naples International Airport can now make use of e-gates to speed up the border control process.
Lufthansa’s Dr. Björn Becker tells FTE about the carrier’s plans to launch touchless bag drop and various other services to improve passengers’ baggage experience.
The new kiosk, which has been designed to support current and future technology trends, is already in operation at Amsterdam, CDG and Orly airports.
Narita International Airport has made a fresh investment in common use, self-service and digital signage, continuing its relationship with Rockwell Collins.
Viracopos International Airport has implemented automated border control e-gates to create a more seamless and secure passenger experience.