FTE explores what role CUPPS, the cloud, virtualisation and native airline applications will play in the future, and assesses the thoughts of a number of industry experts.
Austrian Airlines is trialling four Scan&Fly self-service bag drop units in the Austrian Star Alliance Terminal Check-in 3 at Vienna Airport.
Malaysia Airlines will remove all but two of its check-in desks at Kuala Lumpur International Airport, meaning Economy passengers will have to use self-service check-in and bag drop.
Paris Charles de Gaulle Airport is trialling the uDrop self-service bag drop solution – the latest in a number of bag drop trials by Aéroports de Paris.
The CEOs of Virgin Atlantic, San Diego International Airport and IATA discuss how IT advancements and new technology will help improve the passenger experience.
FTE explores the new passenger-focused guidelines from ACI EUROPE, which provides a practical tool to help airports improve their passenger experience.
Oslo Airport has installed six self-service information kiosks, which passengers can use to find directions and estimated walking times to various points in the terminal.
CPH’s Director of Airport Optimisation explains to FTE how sensor-based predictive modelling and self-service systems are helping the airport optimise processing.