FTE explores how the likes of Changi, Incheon and Kuala Lumpur airports, plus Cathay Pacific, JAL and Cebu Pacific, are improving the airport experience.
ICM Airport Technics has signed a framework agreement with Heathrow Airport and been awarded a contract by Aéroports de Paris for the roll out of its bag drop units.
New common use self-service check-in kiosks and bag drop units have been installed in Terminal 1 to help reduce queues at the manned check-in counters.
U.S. Customs and Border Protection’s Daniel Tanciar discusses the impact of Automated Passport Control, Mobile Passport Control and dedicated airport action plans.
Forty Automated Passport Control (APC) kiosks have been installed at Los Angeles International Airport to speed-up customs processing.
Incheon Airport has confirmed to FTE that it plans to introduce a self-service bag drop system, which is scheduled to go live in December 2014.
David Kershaw explores the future of airport common use and the potential impact of the Cloud, self-service processing technologies and a differentiated charging model.