Changi Airport Group CIO Steve Lee discusses the Group’s biometrics-related plans and considers the merits of wearables and single passenger tokens.
Peach’s inventive new self-service kiosks feature a cardboard exterior, 32-inch screen and can be delivered at around 20% of the cost of traditional kiosks.
The survey of more than 7,000 passengers highlights the demand for proactive communications, bag drop, baggage tracking, wireless IFE and in-flight Wi-Fi.
Airport Authority Hong Kong has signed an agreement with Rockwell Collins for the installation of 120 of Type22’s common use self-service bag drop units.
Alaska Airlines has become just the second North American carrier to achieve Fast Travel Platinum status, which recognises airlines’ self-service efforts.
Melbourne Airport’s new T4 makes use of self-service check-in kiosks, automated bag drops and roaming check-in agents to streamline operations.
New self-service kiosks, mobile check-in desks, flexible flight information display screens and “smartwall” screens are being introduced at London City Airport.
Self-service check-in and self-tagging trials are now underway at Changi Airport, with Singapore Airlines and SilkAir passengers able to make use of 24 new kiosks.
Business and tourist visa holders, Mexican travellers with border crossing cards and airline crew are among those able to make use of the new kiosks.