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ASIA’S BIGGEST FREE TO ATTEND PASSENGER EXPERIENCE & BUSINESS PERFORMANCE EXPO

HELD IN

SUPPORTED BY

HEADLINE PARTNER

HEADLINE PARTNER

HEADLINE PARTNER

Platinum SPONSOR

Airport-Dimensions

Platinum SPONSOR

Collins Aerospace

Platinum SPONSOR

INTELSAT

Platinum SPONSOR

sita

Gold SPONSOR

amadeus

Gold SPONSOR

Boeing

Gold SPONSOR

esimgo

Gold SPONSOR

Viasat

Gold SPONSOR

SAFRAN

Gold SPONSOR

West Entertainment

Gold SPONSOR

West Entertainment

Silver SPONSOR

Branchspace

FTE APEX Asia Expo

Learn how technology, innovation, hospitality and collaboration will redefine air transport

Jointly hosted by Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX), FTE APEX Asia Expo is Asia’s largest free to attend passenger experience and business performance expo for the air transport industry. Following the huge success of our 2022 event, which was our first in Singapore since 2019 due to the pandemic, FTE APEX Asia Expo 2023 promises to be our biggest and best event in the region yet, bringing together airports, airlines, vendors, startups, OEMs, government agencies and various other industry stakeholders.

In the expo hall the industry’s most innovative product and service providers from across Asia and beyond will showcase their latest solutions designed for airlines, airports and their partners. The Premium Conference and free-to-attend Expo Schedule will provide attendees with a unique opportunity to learn from the most pioneering and progressive organisations and individuals from across Asia and further afield, while attendees will also have access to the co-located Onboard Hospitality Forum Asia as well as a comprehensive Startup Zone, all complemented by a unique social and networking agenda.

As the region builds back from the impacts of the pandemic and lays the foundations for long-term growth, there is now huge demand from the industry to connect in-person, just as we experienced in 2022. FTE and APEX are proud to stage the definitive event for the region to help air transport stakeholders understand how to tap into new technology, embrace innovation and collaborate to improve efficiency, operations, customer experience, revenues and sustainability.

The 2023 conference agendas are currently being developed. View the 2022 agendas here:

Speakers already confirmed for 2023 include:


Jayson Goh

Jayson Goh

Executive Vice President, Airport Management

Changi Airport Group

Theo Panagiotoulias

Theo Panagiotoulias

CEO

Star Alliance

Apple Ignacio

Apple Ignacio

Director, Ancillaries

Cebu Pacific

Andrew Tan

Andrew Tan

Director and Head, Airport Operations

Changi Airports International

Keiichi Ueda

Keiichi Ueda

VP of Digital Transformation & Innovation

All Nippon Airways

Giulio Ranucci

Giulio Ranucci

Head of Innovation & Digital

Aeroporti di Roma

Oren Cohen Butansky

Oren Cohen Butansky

EVP & Chief Customer Experience Officer

EL AL Israel Airlines

Monica Miller

Monica Miller

Asia Business Reporter

BBC News

Matt Crane

Matt Crane

Founding Member

Aviation Sustainability Forum

Jordie Knoppers

Jordie Knoppers

Future Customer Journey Manager

KLM Royal Dutch Airlines

Samir B. Sahgal

Samir B. Sahgal

Senior Director, Commercial Marketing

Boeing Global Services

Darin Juby

Darin Juby

Head of Baggage Transformation, Future Travel Experience & Managing Director, Operational Performance Transformation

Greater Toronto Airports Authority

Javed Malik

Javed Malik

Chair of the Advisory Board

Ink Innovation

Manish Raniga

Manish Raniga

CEO of Airline Investments

777 Partners

Why be part of FTE APEX Asia Expo?

Delegate and exhibitor testimonials

“It has been amazing. Connectivity and personalisation are two of our key objectives for 2023 and we’re seeing so much of it here at the expo, which has been so great for us. We’re really grateful that we had the privilege to come here. We’ve already decided to attend next year.”

Andre Viljoen, Managing Director & CEO, Fiji Airways

“FTE APEX Asia Expo has been fantastic – it has been incredibly stimulating, with lots of great ideas, interesting people and fantastic talks, so there’s really a lot to take home and think about. The exhibition has had some fantastic suppliers and a lot of companies I didn’t know before. I’m already looking forward to coming back next year.”

Jonathan Good, Chief Technology & Marketing Officer, Auckland Airport

“It has been excellent from a networking perspective because I get to make new connections and at the same time learn about new digital technology and customer experience innovation. This is my third time attending FTE APEX Asia Expo and I look forward to coming back in 2023.”

Gunardi Minah, GM Marketing, Lion Air

“I’m a big supporter of this show because at its heart is a desire to bring industry stakeholders together not only to view the latest products and services, but to share experiences and expertise with one another, and to collaborate for the benefit of the wider air transport sector.”

Satyaki Raghunath, Chief Strategy & Development Officer, Bangalore International Airport Limited (BIAL)

“The expo has been an amazing experience. I really love it, as I have made many new connections… We have found a diverse range of potential partners to work with here.”

Anissa Soraya, Manager Inflight Material & IFEC, Garuda Indonesia

“It was very inspirational to be back in person and have the chance to meet many people from within the aviation ecosystem. It has been a fantastic event with great discussions and exchanges on the various panels. We need this kind of event to bring all of the ecosystem partners together and find solutions that support everybody.”

Stefan List, Head of Cabin Market Insights, Airbus

“It’s a great experience to be at this expo, where the exhibitors are showcasing what passengers would like to have in the future. This event is very good because it gives airlines the opportunity to see what’s coming in the future, so we can improve the passenger experience.”

Mohd Mustafa Zainal Abidin, Senior Executive, AirAsia

“My experience at FTE APEX Asia Expo has been great this year. We’ve been able to see many companies that offer innovative solutions. One of the most valuable things is making connections with airports and other airlines, and people who are trying to solve a lot of the same problems that we’re trying to solve.”

Deacon Konc, Director, Innovation & Solutions, United Airlines

“The event has been very effective for us. The conference sessions have been interesting. We have had the opportunity to see which initiatives other airlines are working on right now and perspectives from different markets. The exhibition has also been very interesting – we have seen a lot of vendors from different areas. You can find solutions for airports and airlines. It’s our first visit to FTE APEX Asia Expo and I hope to be back.”

Yerzhan Akhmetzhanov, Head of Innovation, FlyArystan (Air Astana Group)

“The expo this year has been excellent. We’ve had some great visitors to the stand – the quality and depth of the visitors that we’ve had has been absolutely top-notch, so we’re very pleased with the last couple of days and what we’ve achieved here… We very much look forward to being back at FTE APEX Asia Expo 2023 – it’s been a wonderful show here and I’m sure next year will be even bigger and better.”

David Coiley, Asia Pacific Regional Vice President, Inmarsat Aviation

“We’ve enjoyed the show, the traffic has been incredible, and we’ve had very interesting discussions with our customers and partners. I’m surprised with the quality and quantity of visitors to our stand – both have been beyond our expectations.”

Rakan Khaled, General Manager, Airport Systems, Collins Aerospace

“Our experience here has been amazing. It’s our first time here and we’re really grateful to be exhibiting. The number and quality of visitors to our stand has been very amazing – we’ve been able to make a lot of connections. After every conference session there has been a lot of people coming by our booth, so we’re very satisfied. Based on our experience this year, this is a very worthy event to come back to.”

Gabriella Sharon Gozali, Global Marketing Specialist, Makebot.ai

“The experience here has been great. I’ve really enjoyed looking at the new innovations on the stands that are here, as well as the opportunity to showcase our own business. The number and quality of visitors to our stand has met our expectations – from our perspective, it’s much more about the quality of visitors and we’re very pleased. We’ve had some really good dialogue with some very senior people in the industry.”

Mignon Buckingham, CEO of Airport Dimensions, Collinson Group Ltd

“The expo has given Panasonic a unique opportunity to interact with Asia's leading airlines. We've been able to have meaningful conversations with key customers in the region about the Internet of Me experience we're offering through our NEXT IFEC platform. We've also been able to get real, tangible feedback about future technologies like biometrics that have the potential to even further improve airline efficiency and passenger engagement. All in all, it's been a tremendous success.”

Noel Catlett, Director, Solutions Product Marketing, Panasonic Avionics Corporation

“The show has been very interesting, and it has been good to see friends, partners, customers and potential customers face-to-face. We have had a busy show and we are very satisfied with the leads and conversations. The networking opportunities are always a highlight. We have booked again already for next year.”

Michael Seidler, Senior Sales Manager, PrehKeyTec Germany

“We’ve got some good traction at the event, with some good footfall at the stand… We’ve had a strong presence in the exhibition this time and look forward to having one next year as well.”

Aditya Raina, COS, Head of Strategy & Marketing, Asia Pacific, SITA

“It’s good to meet people face-to-face again, which is very good in terms of collaboration. The audience coming to our booth is very diversified – we’ve had airlines, airports, agencies and authorities, so it’s a very positive audience we’re seeing here. The networking opportunities and social events are very good – there’s a very relaxed atmosphere. We will be back next year for sure.”

Ryan Lee, Vertical Business Owner, Airports, AS APAC, dormakaba Singapore Pte Ltd

“It’s been a good experience here at FTE APEX Asia Expo. It’s so good to be together again meeting face-to-face with colleagues, friends and potential clients. We have had some good quality conversations. The networking opportunities and social events are always good. I’ve attended a few conference sessions and found them very interesting and engaging. We will be back next year.”

Richard Dinkelmann, CEO, ICM Airport Technics, an Amadeus company

“The experience here was definitely very good. It’s great to be back and see everyone again. We’ve had a lot of visitors to our booth – I was impressed, it was even better than expected. The networking opportunities and social events have been very good, and I love the new event app that FTE is using. I have already booked our booth for next year.”

Jasper Quak, Managing Director, BAGTAG

“It’s been great to show what we do to first-time customers and also to maintain that presence with our existing customers and build on those personal relationships. It’s also been great to look around the exhibition and see what’s coming next. The walk-ups to the stand have been very positive as well, so hopefully there’s plenty of business to come afterwards.”

Henry Lake, Sales Account Manager, ESP Global Services

“Our team had the opportunity to showcase an entirely new omnichannel approach that matches the changing customer needs. On top of that, we also spoke to hundreds of professionals from the aviation industry and beyond, sharing our expertise in digital customer care and our self-service solution. Together with our partners, Gen25, M2mobi, Prestop and 24 sessions, we had an extremely insightful experience at the Expo.”

Tobias Walraven, CEO, RIFF

“It has been a very good networking experience. This is a show that all of the leading suppliers and integrators have to attend – it’s a “go to” show for the aviation industry.”

John Ng, Sales Manager (APAC), Desko

“The show has gathered the key target market of airlines who we wanted to meet. It’s good that the show is dedicated to both airlines and airports because we can offer both in-flight seats and seating for airport lounges, so we’ve had a couple of airports stopping by too.”

Ieva Baradouska, Head of Marketing & Communications, Vanema


Exhibitors and sponsors already confirmed for FTE APEX Asia Expo 2023 include:

Aeroplay Entertainment
AERQ
AirFi
Airport Dimensions 
Amadeus
Apios
BAGTAG
Bayart Innovations
BBC Studios
Boeing
Branchspace
Buzz
CIBT
Collins Aerospace
CUSTOM
Ditto
Damarel Systems International
DOFOOD
dormakaba
eezeetags
EMMA
eSIM Go
exail
Foodcase International BV
Formia
Global-C
Gunnebo
IDEMIA
Immfly
Inflight Dublin
Intelsat
JG Tech Innovation
Kloudspot
Kavitech Solution
Linstol
Magnetic AutoControl
Mirus Aircraft Seating
MY DRAP
NACO
NAG
Netherlands Pavilion
Noiless
Objective Solutions
OneWeb
OOMS
PrehKeyTec
Procurall Solutions
Reconova
RMT Global Partners
Safran
SEIKODO Corp.
Shabstec
SITA
Spafax
TAV Technologies
To70
Thales
Vanderlande
ViaSat
Vision-Box
West Entertainment
Zibo Rainbow Airline Appliance Co. Ltd

Co-located: Onboard Hospitality Forum Asia

The Onboard Hospitality Forum Asia is now a popular and established feature within FTE APEX Asia Expo. Driven by leading onboard services magazine, Onboard Hospitality, the forum combines targeted inflight hospitality, peer to peer networking, and conference sessions with a chance to meet leading suppliers of catering, wellbeing, design and innovation. Held within a dedicated zone, the free-to-attend Forum is specifically designed to support buyers of inflight passenger comfort and catering. The 2023 edition will include educational sessions as well as a dedicated exhibition zone for leading inflight wellness and catering companies to showcase their latest products and services.

More information

Startup Zone – a showcase of the most innovative startups

We believe startups have a vital role to play in reimagining the future of air travel, which is why we are passionate about discovering the best of the best and providing a platform for them to spread the word about their pioneering products and services. Working in collaboration with the FTE Digital, Innovation & Startup Hub, FTE APEX Asia Expo 2023 will include a dedicated Startup Zone, providing a platform to many of the most exciting startups and scaleups from across the region and beyond whose solutions can help improve customer experience and business performance for airlines, airports and their partners.

More information

Exciting features for 2023:

Register for FTE APEX Asia Expo 2023

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Why attend FTE APEX Asia Expo?

Why exhibit at FTE APEX Asia Expo?

Exhibitor / Sponsor Spotlights

Global-C

Global-C designs, sources and delivers sustainable meal service equipment, food packaging and comfort items to airlines, caterers and food service...
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Collins Aerospace

Collins Aerospace, an RTX business, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense...
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PrehKeyTec

PrehKeyTec GmbH is a leading international manufacturer of high-quality data entry solutions for professional applications. We develop and produce specific...
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TAV TECHNOLOGIES

TAV Technologies, a subsidiary of TAV Airports Holding which is a member of Groupe ADP, is a leading technology brand;...
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Linstol

Since 1993, Linstol has specialized in complete product customization while providing the most attractive cost/quality combination for passenger cabin essentials...
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IDEMIA

IDEMIA has been serving the travel industry for over 60 years. This experience and know-how makes us believe that we...
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Mirus Aircraft Seating

Founded in 2015, Mirus Aircraft Seating has grown rapidly to become a leading aircraft seat manufacturer, with operations in the...
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Damarel Systems International

Damarel is a leading provider of aviation IT solutions, helping airlines, airports, and ground handlers automate and optimize their business....
Read more >>

SEIKODO Corp.

SEIKODO Corp. is a Baggage Tag Factory in Japan. We provide our customers with a wide variety of baggage tags...
Read more >>


Travel & Accommodation

Perfect Location

Marina Bay Sands Expo & Convention Centre, 8-9 November 2023, Singapore

Singapore is a highly appealing and accessible destination and a reference site for customer experience excellence. In addition, the iconic Marina Bay Sands offers world-class event facilities, ultimate luxury and breathtaking views across the city.

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Awards

FTE & APEX Asia Awards

Recognising the most customer-centric airports and airlines across Asia and Oceania

FTE APEX Asia Expo will host regional awards ceremonies led by both Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX).



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Networking

FTE APEX Asia Expo Networking

Event app and attendee engagement platform

Driving new collaborations to support industry progress is at the heart of the event, and our intelligent event app is designed to help enable this.


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FTE APEX Asia Expo registration

Find out FTE APEX Asia Expo 2023 registration options

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Have a question?

Contact us using our online form.


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Vital Event Information

FTE APEX Asia Expo 2023 is Asia’s biggest free to attend passenger experience and business performance expo for the air transport industry. It provides an unrivalled platform for the industry’s most innovative product, service and solution providers from across Asia and beyond to showcase their latest products and concepts designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues, and enhance sustainability and operational efficiency.

fte-asia-schema-img
Event
FTE APEX Asia Expo 2023
Date
- November 2023
Location
Marina Bay Sands Expo & Convention Centre,Singapore

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