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FTE APEX Asia Expo+ is Asia’s biggest free to attend passenger experience and business performance expo. Our last show in 2019 show was the first jointly delivered by FTE and the Airline Passenger Experience Association (APEX) following the announcement of our tie-up, and it delivered record results with our largest ever number of exhibitors and attendees, with 119 airlines and airport operators represented among the 2,500 registrations. Aviation will enjoy tremendous growth across Asia in the coming decades, and as a result there is huge demand from the industry to connect in-person again and FTE and APEX are proud to stage the definitive event for the continent to help air transport stakeholders understand how to use technology, design and new service approaches to improve efficiency, operations, customer experiences, sustainability and revenues as the region opens back-up comprehensively in 2022.
The event will adapt to comply with social any necessary distancing and sanitisation practices and will be complemented by the co-located Onboard Hospitality Forum Asia and a comprehensive Startup zone. It will provide an unrivalled platform for learning in a post-COVID-19 world across the conference stages and the expo halls. The industry’s most innovative product, service and equipment providers from across Asia and beyond will showcase their capabilities to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues and enhance operational efficiency. It will be a time for the industry to meet again face-to-face to share, learn and move forward together.
Star Alliance has now opened a “centre of excellence” in Singapore, so they will be a headline partner to the show this year, and we are working with them to establish ways the show can support their 26 member airlines, and partners.
Our most diverse ever exhibition showcasing the latest solutions, products and services.
More startups on the expo floor powered by our “Finding Asia’s Best Startup” competition. Find out more
More inspirational education across our premium conferences and expo sessions open to all.
New FTE & APEX Awards plans & categories.
Aircraft Seating Competition & Showcase. Find out more
Ahead of the show we will facilitate for premium pass holders visits to innovation centres across Singapore.
New approaches to comply with social distancing and sanitisation practices.
Innovating for inflight hospitality excellence
The Onboard Hospitality Forum - Asia is now a popular and established feature within FTE APEX Asia Expo. Driven by leading onboard services magazine, Onboard Hospitality, the forum combines targeted inflight hospitality, peer to peer networking, and conference sessions with a chance to meet leading suppliers of catering, wellbeing, design and innovation. Held largely within a dedicated zone, the free-to-attend Forum is specifically designed to support buyers of inflight passenger comfort and catering. For 2022 it will include roundtable debates and educational sessions, as well as a dedicated exhibition zone for leading inflight wellness and catering companies to be able to showcase their latest products and services.
Here at FTE we believe startups have an important role to play in reimagining the future of air travel, which is why we are passionate about discovering the best of the best and providing a platform for them to spread the word about their pioneering products and services.
Working in close collaboration with the FTE Innovation & Startup Hub we will provide a showcasing platform for many of the most exciting startup and scale-up’s across Asia, and beyond, whose solutions can help improve end-to-end customer experiences and business performance for air transport industry stakeholders, especially airlines and airports.
Find out more Register now!
“The aviation industry in Singapore is a key contributor to the growth of the local economy. When the Covid-19 pandemic struck, Singapore continued to put in resources to ensure the safety and wellbeing of its residents as well as incoming travellers. As one of the headline partners, Changi Airport Group looks forward to welcoming our industry partners and friends at the FTE APEX Asia Expo 2022 event, to be held in Singapore in November 2022.”
"We all want to see travel return swiftly and its important that we as an industry set an example on getting back on planes when the time is right. Whilst the pandemic has slowed us down we all know that aviation is set for strong growth in the years to come here in Asia, and we need to plan for that future together - FTE APEX Asia Expo is an invaluable industry trade show for the region, and I look forward to meeting many old, and new, friends at the wonderful Marina Bay Sands resort in Singapore this November."
Trade shows like FTE APEX Asia Expo deliver huge value because you are able to meet hundreds of new and existing contacts under one roof, which is simply not possible through any other means. Singapore is ready to welcome the world again and we can’t wait to stage Asia’s biggest free to attend passenger experience and business performance expo at the Marina Bay Sands Singapore this November 9-10.
“Asia remains a critical market to build and maintain strong relationships for the resurgence of air travel, which is why we are very excited to stage FTE APEX Asia Expo in Singapore once again this from November 9 to10. Asia is still the number one growth region worldwide in the coming decades, and this show will play an important role in supporting all of aviation’s stakeholders as they plan for the future.”
FTE APEX Asia EXPO was a great success. We need FTE to bring people, ideas and solutions together to co-create new steps to advance the industry and along with it the countless benefits societies can benefit from travel
As the leading digital engagement service partner with a specially trained team of over 100 professionals, RIFF was very honoured to be part of Asia’s biggest passenger experience and business performance exhibition. Our team had the opportunity to showcase an entirely new omnichannel approach that matches the changing customer needs. On top of that, we also spoke to hundreds of professionals from the aviation industry and beyond, sharing our expertise in digital customer care and our self-service solution. Together with our partners, Gen25, M2mobi, Prestop and 24 sessions, we had an extremely insightful experience at the FTE ASIA EXPO.
“I’m a big supporter of this show because at its heart is a desire to bring industry stakeholders together not only to view the latest products and services, but to share experiences and expertise with one another, and to collaborate for the benefit of the wider air transport sector. Asia truly deserves a show of this magnitude in its own right, which is why I am getting behind it.”
We’ve had a really good couple of days at FTE APEX Asia EXPO, it’s really good to see our existing customers and new airline customers coming through. Showcasing our newest technology, it’s been really good to see all that traction through both pre-arranged meetings and walk through meetings. A fantastic couple of days here.
This is a great opportunity for me to learn things beyond engineering. There are experts who are sharing their views on customer experience, they’re sharing their views on alternative methods of fuel, engineering and so on. First it’s a great learning zone, second, you meet people whom you have not met for a very long time and the third thing it has a very vibrant start up ecosystem. The combination of these three is important and it’s an enriching experience to be here.
“What I bring home with me would be the approaches and the ability to identify and anticipate what’s coming in the future. I’ve heard from some very forward-thinking stakeholders here in the conference. The exhibition format is good, and there’s a good mix between ancillary opportunities and classic passenger processing issues, as well as some next level things like wireless IFE. Being here makes you see how all of these things connect.”
“Future Travel Experience Asia EXPO has given Panasonic a unique opportunity to interact with Asia's leading airlines. We've been able to have meaningful conversations with key customers in the region about the Internet of Me experience we're offering through our NEXT IFEC platform. We've also been able to get real, tangible feedback about future technologies like biometrics that have the potential to even further improve airline efficiency and passenger engagement. All in all, it's been a tremendous success.”
“We have been part of the Start-up Showcase and we’ve had a lot of people visiting, including people from Google and Changi Airport. Basically, the type of people who could become our direct business partners are here.”
“It has really been worth coming from northern Finland to this event. We have met big airlines and we have been talking about potential business models, which is very good. I’ve got lots of contact cards and had some interesting discussions about potential business models.”
“There is a good mix of travel companies that can help airlines make travel easier and revolutionise travel. It’s a good platform for people from airlines, airports and technology companies to share ideas to improve service levels, efficiency and the service we deliver to our customers.”
“We’ve had lots of people come by the booth. We were six-deep yesterday morning. I’m amazed at the amount of Japanese and Thai people here and the visitors to our stand tend to be quite knowledgeable. The potential leads are good so it’s definitely worth being here.””
“It’s my first time at an FTE event and I’ve found it very informative and useful. Many of the exhibitors have been relevant to me, the conference sessions have been great and the speakers have been very open to sharing what they’re doing. I’ve thoroughly enjoyed it and learnt a lot.”
“It’s our first time presenting our product in the Asia market. The show has gathered the key target market of airlines who we wanted to meet. It’s good that the show is dedicated to both airlines and airports because we can offer both in-flight seats and seating for airport lounges, so we’ve had a couple of airports stopping by too.”
“Attending FTE Asia is an incredibly valuable event for Copenhagen Optimization and provided excellent settings to meet with clients, industry experts, and other stakeholders. The exhibition was a great platform for our software product launch to the APAC region”
“Great show for networking with air transport industry players, perfect organisation.”
“FTE Asia is for us the most important event for meeting existing customers and potential new customers. It was again successful for us and we are already looking forward to participating again in 2020.”
“FTA Asia has been a great opportunity to meet with all those passionate about delivering the very best in customer experience, both on the ground and in the air.”
“FTE Singapore has been the best experience. Great atmosphere, awesome people and fab industry contacts. We shall definitely be back”
“Well organised event with airline industry SMEs and decision makers. Great opportunity to network and be educated on the latest travel industry trends”
“It was a good time to present our company to valuable clients arranged by FTE organisers. Thanks”
“Great show! Effective & helpful organisers”
“High Interest for passenger friendly self service solutions”
Marina Bay Sands Expo and Convention Centre, 9-10 November 2022, Singapore
Singapore is a highly appealing and accessible destination and a reference site for customer experience excellence. In addition, the iconic Marina Bay Sands offers world-class event facilities, ultimate luxury and breathtaking views across the city.
Recognising the most customer-centric airlines and airports across Asia and Oceania
FTE APEX Asia Expo will host awards ceremonies led by both Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX).
FTE APEX Asia Expo 2022 is Asia’s biggest free to attend passenger experience and business performance expo. It provides an unrivalled platform for the industry’s most innovative solution and service providers from across Asia-Pacific and further afield to showcase their latest products and concepts designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues and enhance sustainability & operational efficiency.
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