The rebranded FTE-APEX Asia EXPO is Asia’s biggest free to attend passenger experience and business performance expo and will be the first meaningful joint effort by FTE & APEX since we announced our integration back in April. Building on the record attendance in 2018, when representatives from 101 airlines and airport operators registered, the 2019 event will provide an unrivalled platform for learning across 3 conference stages, and for the industry’s most innovative product, service and equipment providers from across Asia and beyond to showcase their capabilities to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues and enhance operational efficiency.

What’s new for 2019?

Two Premium Conference stages, featuring four Premium Conference tracks, covering ‘On the Ground’, 'Up in the Air', 'Ancillary' and 'Digital Innovation'

Guided tours of facilities such as Jewel Changi Airport, and innovation centres located in Singapore

An even greater number and variety of exhibitors, especially startups

An expanded Onboard Hospitality Forum Asia, featuring an even grander Street Food Festival and exhibitor zone

The all new APEX Content Market Asia will take place on the show floor to add even more appeal to airlines.

Latest confirmed speakers:

Xuewu(Shawn) Wang - <p>Founder, Head of Data Labs</p>

Xuewu(Shawn) Wang

Founder, Head of Data Labs

China Eastern

Corinne Streichert - <p>Senior Manager, Inflight Entertainment & Connectivity, Marketing</p>

Corinne Streichert

Senior Manager, Inflight Entertainment & Connectivity, Marketing

United Airlines

Miriam Hoekstra van der Deen - <p>Director of Operations</p>

Miriam Hoekstra van der Deen

Director of Operations

Schiphol Amsterdam Airport

Aryo Nugroho - <p>IT Business transformation manager</p>

Aryo Nugroho

IT Business transformation manager

Garuda Indonesia

Philip Balaam - <p>President</p>

Philip Balaam


Inmarsat Aviation

Bryan Thompson - <p>Chief Executive Officer</p>

Bryan Thompson

Chief Executive Officer

Abu Dhabi Airports

Daan Debie - <p>Director Engineering & Architecture</p>

Daan Debie

Director Engineering & Architecture

KLM Royal Dutch Airlines

Eric Thain - <p>General Manager – Brand Development</p>

Eric Thain

General Manager – Brand Development

HK Express

Jack Mandala - <p>CEO</p>

Jack Mandala


Seamless Air Alliance

Richard Meredith - <p>Project Director</p>

Richard Meredith

Project Director


Alain Chisari - <p>Vice President Asia & Pacific</p>

Alain Chisari

Vice President Asia & Pacific

Lufthansa Group

Timo Jarvela - <p>VP Passenger Experience & Processes</p>

Timo Jarvela

VP Passenger Experience & Processes


Brad Moore - <p>Senior Vice President Ground Operations</p>

Brad Moore

Senior Vice President Ground Operations

Qatar Airways

Ingo Wuggetzer - <p>Vice President Marketing</p>

Ingo Wuggetzer

Vice President Marketing


Jean-Sebastien Pard - <p>Manager, Facilitation and Passenger Services, Airports Council International</p>

Jean-Sebastien Pard

Manager, Facilitation and Passenger Services, Airports Council International

ACI World

Henk Jan Gerzee - <p>Chief Digital Officer / Innovation Officer</p>

Henk Jan Gerzee

Chief Digital Officer / Innovation Officer

Royal Schiphol Group

Apple Ignacio - <p>Director, Ancillaries</p>

Apple Ignacio

Director, Ancillaries

Cebu Pacific Air

Gunardi Minah - <p>GM Marketing</p>

Gunardi Minah

GM Marketing

Lion Air Group

Ravinder Singh - <p>Chief Information & Innovation Officer, Tata Singapore Airlines </p>

Ravinder Singh

Chief Information & Innovation Officer, Tata Singapore Airlines


Jerome Thil - <p>VP Digital Innovation</p>

Jerome Thil

VP Digital Innovation

Singapore Airlines

Simon Wilcox - <p>Automation and Innovation Transformation</p>

Simon Wilcox

Automation and Innovation Transformation


Salvador Britanico - <p>Vice President for Inflight Services</p>

Salvador Britanico

Vice President for Inflight Services

Philippine Airlines

Vivian Lo - <p>GM Customer Experience and Design</p>

Vivian Lo

GM Customer Experience and Design

Cathay Pacific Airways

Bernard Siew - <p>Vice President of Process & System Innovation</p>

Bernard Siew

Vice President of Process & System Innovation

Changi Airport Group

Nigel Fanning - <p>Head of Product & Ancillary Revenue</p>

Nigel Fanning

Head of Product & Ancillary Revenue

Jetstar Group

Joe Leader - <p>CEO</p>

Joe Leader



Why attend FTE-APEX Asia EXPO 2019?

Why exhibit at FTE-APEX Asia EXPO 2019?

The 2nd Onboard Hospitality Forum Asia

Following its successful introduction in 2018, the 2nd Onboard Hospitality Forum Asia will take place as part of FTE-APEX Asia EXPO 2019. Leading onboard services magazine Onboard Hospitality will again invite inflight catering, wellbeing, design and innovation specialists to meet within a dedicated zone, featuring exhibitors, education sessions and a Street Food Festival, all of which is free to attend.

Meet our FTE-APEX Asia EXPO Advisory Board:

Salvador Britanico

Vice President for Inflight Services,
Philippine Airlines

Vivian Lo

GM Customer Experience and Design,
Cathay Pacific Airways

Joe Leader


Joe Chiu

Vice President, Digital & Commercial Systems,
Changi Airport Group

Jose Oller

Executive Vice President Operations,
Peach Aviation

Kenneth Andersson

Head of Innovation & Product Transformation,

Babar Rahman

Head of Global Sponsorships/CSR and In-Flight Entertainment/Connectivity
Qatar Airways

Satyaki Raghunath

Chief Strategy and Development Officer,
Bengaluru International Airport

“Asia is the fastest growing air travel region in the world and we are delighted to be co-hosting FTE-APEX Asia EXPO in Singapore. As the definitive regional event for the industry, this show serves APEX members from across Asia and beyond, and provides a perfect platform for them to engage with and learn from Asian airlines and their partners.”

Joe Leader, CEO, APEX & IFSA

Register for FTE-APEX Asia EXPO 2019 for FREE!

Access to the EXPO is completely FREE for all attendees!

Airports & Airlines get a FREE Premium Pass!

Find out more Register now!

Why attend FTE-APEX Asia EXPO 2019?

“We’ve created the definitive event in the Asia-Pac region to help air-transport stakeholders understand how to use technology, design and new service approaches to improve efficiency, operations, customer experiences and revenues.”

Daniel Coleman, Founder, Future Travel Experience.

“I’m a big supporter of this show because at its heart is a desire to bring industry stakeholders together not only to view the latest products and services, but to share experiences and expertise with one another, and to collaborate for the benefit of the wider air transport sector. Asia truly deserves a show of this magnitude in its own right, which is why I am getting behind it.”

Satyaki Raghunath, Chief Strategy & Development Officer, Bengaluru International Airport Limited (BIAL)

“What I bring home with me would be the approaches and the ability to identify and anticipate what’s coming in the future. I’ve heard from some very forward-thinking stakeholders here in the conference. The exhibition format is good, and there’s a good mix between ancillary opportunities and classic passenger processing issues, as well as some next level things like wireless IFE. Being here makes you see how all of these things connect.”

Prijastono Purwanto, Senior Manager Service Strategy & Quality Assurance, Garuda Indonesia

“Future Travel Experience Asia EXPO has given Panasonic a unique opportunity to interact with Asia's leading airlines. We've been able to have meaningful conversations with key customers in the region about the Internet of Me experience we're offering through our NEXT IFEC platform. We've also been able to get real, tangible feedback about future technologies like biometrics that have the potential to even further improve airline efficiency and passenger engagement. All in all, it's been a tremendous success.”

Noel Catlett, Director, Solutions Product Marketing, Panasonic Avionics Corporation

“We have been part of the Start-up Showcase and we’ve had a lot of people visiting, including people from Google and Changi Airport. Basically, the type of people who could become our direct business partners are here.”

Amir Abbaszadeh, CFO & Co-founder, Inflyter

“I thought the event was very well prepared. There was the right level of partners and vendors in the exhibition and the conference was of a very good level with lots of good insight from across the industry.”

Avi Golan, Chief Digital Officer, Air New Zealand

“Asia is a target market for us and we’ve done seven years here at FTE Asia. We’ve seen people from China, the Philippines, Malaysia, India…I have the feeling that more people are coming to our booth than in previous years and we have a number of leads. This is the place where everybody in Asia comes.”

Michael Seidler, Senior Sales Manager, PrehKeyTec

“It has really been worth coming from northern Finland to this event. We have met big airlines and we have been talking about potential business models, which is very good. I’ve got lots of contact cards and had some interesting discussions about potential business models.”

Janne Kyllönen, Founder, QuietOn

“There is a good mix of travel companies that can help airlines make travel easier and revolutionise travel. It’s a good platform for people from airlines, airports and technology companies to share ideas to improve service levels, efficiency and the service we deliver to our customers.”

Mohan Meegolle, Manager, SriLankan Airlines

“We’ve had lots of people come by the booth. We were six-deep yesterday morning. I’m amazed at the amount of Japanese and Thai people here and the visitors to our stand tend to be quite knowledgeable. The potential leads are good so it’s definitely worth being here.”

Tim Kotlar, General Manager Sales, ICM Airport Technics

“It’s my first time at an FTE event and I’ve found it very informative and useful. Many of the exhibitors have been relevant to me, the conference sessions have been great and the speakers have been very open to sharing what they’re doing. I’ve thoroughly enjoyed it and learnt a lot.”

Brian Fernandez, Head, Customer Engagement Commercial, Malaysia Airlines

“It’s our first time presenting our product in the Asia market. The show has gathered the key target market of airlines who we wanted to meet. It’s good that the show is dedicated to both airlines and airports because we can offer both in-flight seats and seating for airport lounges, so we’ve had a couple of airports stopping by too.”

Ieva Baradouska, Head of Marketing & Communications, Vanema
Travel & Accommodation

Perfect Location

Marina Bay Sands, 12-13 November 2019, Singapore

Singapore is a highly appealing and accessible destination and a reference site for customer experience excellence. In addition, the iconic Marina Bay Sands offers world-class event facilities, ultimate luxury and breathtaking views across the city.

Learn more about Singapore

Vital Event Information

FTE-APEX Asia EXPO 2019 is Asia’s biggest free to attend passenger experience and business performance expo. It provides an unrivalled platform for the industry’s most innovative solution and service providers from across Asia-Pacific and further afield to showcase their latest products and concepts designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues and enhance operational efficiency.

- November 2019
Marina Bay Sands Expo and Convention Centre, Singapore