FTE spoke to Heikki Koski, Chief Digital Officer at Finavia, to find out more about how the company is investing in the customer experience at Helsinki Airport.

The $350 million terminal and apron expansion project has added nine new gates, as part of the airport’s vision to elevate the passenger experience.

Helsinki Airport’s new extension, Aukio, has been designed to provide passengers with rest and relaxation before their flight.

Once all development phases are complete, the mega-hub will have the capacity to serve 200 million passengers, becoming the biggest airport in the world.

Phoenix Sky Harbor International Airport has opened the second phase of its T3 Modernisation Program, which features a new concourse and remodelled terminal processor.

Los Angeles World Airports and Southwest Airlines have unveiled the new Los Angeles International Airport Terminal 1, following a $516m redevelopment.