REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The new South Gates area, which will be used mainly by Aer Lingus for short-haul flights, has five boarding gates serving nine aircraft parking stands.
By mid-2019, the redeveloped domestic terminal will offer self-service bag drop, enhanced self-service kiosks, and a dedicated Premium Entry.
Auckland Airport has announced further details of the upgrade of its international departure area, including some of the new brands that will feature in its international retail hub.
Changi Airport’s Terminal 4 is now open, with Cathay Pacific and Korean Air operating flights to and from the new facility on the first day of operations.
The full dress rehearsal on 24 October involved about 1,500 airport staff, tenants and participants, and included final systems checks.
Ed Baklor, Chief Commercial Officer at LaGuardia Gateway Partners, discusses the customer experience plans for the new LaGuardia Terminal B.
Gatwick Airport will invest £1.15 billion over the next five years, with projects ranging from a Pier 6 extension to the expansion of self-service bag drop.
The next phase of HEL’s development will begin in 2018 when the airport’s check-in and arrivals halls and public transport connections are revamped.
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American Airlines has announced a commitment to invest more than $1.6 billion at LAX over the next 10 to 15 years to improve terminals 4 and 5.
The expansion project has almost doubled the terminal’s footprint and increased annual passenger capacity to 32 million.
The redesigned JFK Airport Terminal 7 will include a spacious and modern check-in concourse with a separate Club World and First area.
Phase one of the new Terminal 1 at Lyon-Saint Exupéry Airport is now open, with the new facility set to be fully operational by summer 2018.
The 4,000 sqm departure hall has 22 check-in desks, self-service check-in kiosks, six security lanes, sanitary facilities and seating.
FTE speaks to Auckland Airport Chief Executive Adrian Littlewood to find out all about the “airport of the future” vision and his passenger-focused plans.
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