REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Lufthansa has unveiled FOX, its Future Onboard Experience, across all long-haul cabins, backed by a €70m investment in personalisation, comfort and signature moments to elevate passenger experience and service consistency.
Air France is upgrading its Premium cabin with a new culinary experience by Michelin-starred chef Frédéric Simonin, alongside enhanced recliner seats, comfort amenities, and 4K touchscreens for an elevated long-haul journey.
Japan Airlines equips its new B737 MAX 8 fleet with RECARO R2 Economy Class seats, featuring ergonomic design, device connectivity, and enhanced storage to boost passenger comfort and onboard experience.
Air India has launched a retrofit programme for its Boeing 787-8 fleet, partnering with RECARO Aircraft Seating to upgrade both Premium Economy and Economy cabins. The new, customised seats promise enhanced comfort.
Delta Air Lines is investing over $1 billion in a major cabin upgrade, introducing next-generation Delta One suites on A350-1000 aircraft and retrofitting its A330 fleet to deliver a more consistent, premium experience.
Air Canada has unveiled its most significant cabin investment, introducing new long-haul interiors under its Glowing Hearted design standard on A321XLR and 787-10 aircraft to enhance comfort and a distinctly Canadian CX.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
TAP Air Portugal introduces Economy Prime, a long-haul cabin offering more space, privacy, and premium services within the Economy segment. It includes priority boarding, upgraded meals, and flexible benefits.
All Nippon Airways will introduce renewed First and Business Class amenity kits on international routes from April 2026, combining premium beauty products and sustainable materials to further enhance inflight CX.
Air Canada has introduced the first refreshed Boeing 737 MAX 8 at Air Canada Rouge, featuring seatback entertainment, reclining seats and fast, free WiFi as part of a broader cabin renewal and fleet modernisation.
Hawaiian Airlines has appointed Dell Valdez as executive chef to elevate First Class inflight dining, bringing a modern take on Hawaiian cuisine to onboard menus as part of a wider investment in the customer experience.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Air Canada has introduced the first refreshed Boeing 737 MAX 8 at Air Canada Rouge, featuring seatback entertainment, reclining seats and fast, free WiFi as part of a broader cabin renewal and fleet modernisation.
Hawaiian Airlines has appointed Dell Valdez as executive chef to elevate First Class inflight dining, bringing a modern take on Hawaiian cuisine to onboard menus as part of a wider investment in the customer experience.
Eurowings is introducing a new Premium BIZ seat on its Airbus A320neo fleet, replacing the traditional layout with a more spacious configuration to bring greater comfort and personal space to medium-haul flights.
Brussels Airlines is upgrading its inflight passenger experience across cabins, with major enhancements to Premium Economy on long-haul flights and new culinary concepts designed to deliver a boutique-hotel-style journey.
Aeroméxico is transforming its Business Class dining experience with a bespoke collection by NewTerritory, reflecting modern Mexican culture and enhancing service, comfort, and efficiency across its 787 fleet in 2026.
Japan Airlines is refreshing its international inflight dining, featuring menus by top Japanese chefs, RED U-35 talent, and an expanded premium beverage selection, enhancing the onboard experience across all classes.
Lufthansa is modernising 38 A320 aircraft with new seats, larger overhead bins and in-seat USB power, aligning its short- and medium-haul cabins with long-haul standards while improving comfort and boarding efficiency.
Delta’s newest A321neos will feature an expanded Delta First cabin with 44 seats. This unique, limited-time configuration aims to offer passengers increased premium seating and a refreshed onboard experience.
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