REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Tampa Airport’s Doug Wycoff discusses strategies to ensuring a safe and seamless passenger experience, through a TPA Ready campaign and focus on self-service solutions.
The Post-COVID-19 Passenger Experience Think Tank outlines immediate and long-term strategies powered by technology and innovation for airlines, airports and their partners.
Touchless biometrics, self-service, automation, and mobile devices and apps, will have a crucial role to play in the industry’s recovery from the COVID-19 crisis.
In an effort to protect passengers and staff from COVID-19, Bengaluru Airport has introduced contactless technology at all steps of the journey.
AirAsia has implemented several contactless procedures for passengers, including contactless payments and kiosks at the airport, and enhanced app features.
Preview some of the solutions you can expect to find in the Future Travel Experience Global 2019 exhibition – from biometrics to inflight entertainment.
Queenstown Airport has selected Elenium Automation to provide self-service solutions including kiosks, boarding gates, check-in counters and bag drop.
The new bag drop system speeds up the check-in experience for travellers by allowing them to pay for and tag their own bags.
The air transport industry’s first major digital trade show
8-9 Dec 2020
3-4 Feb 2021, Marina Bay Sands, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
RDS, Dublin
9-10 June 2021
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
ARIA Resort & Casino, Las Vegas
8-10 Sep 2021, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
FTE caught up with Ismail Polat, CTO of İGA Airport Operation, to find out more about how the project took shape from initial design phase through to operations.
FTE attended PTE in London last week, where we explored a number of solutions that have the potential to improve the airport terminal.
The self-service bag drop units reduce passenger check-in times, and are currently in use by a number of airlines at Heathrow Terminals 2, 3 and 5.
FTE met with Ioannis Metsovitis, VP Operations, Hamad International Airport, as the airport prepares to showcase Doha at the FIFA 2022 World Cup.
The £50 million full-scale biometrics project is part of a wider programme of investment to streamline the passenger journey at Heathrow Airport.
The In-Town Check-In service will enable passengers to carry out all check-in procedures at the downtown facilities before heading to the airport.
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