The vehicle is controlled remotely by humans and can also drive autonomously, incorporating machine-learning to perform its tasks.
Redefining the end-to-end passenger experience | Independent news and events
Redefining the end-to-end passenger experience | Independent news and events
The vehicle is controlled remotely by humans and can also drive autonomously, incorporating machine-learning to perform its tasks.
Munich Airport has teamed up with Lufthansa to trial a humanoid robot, developed by SoftBank Robotics, which provides passengers with information on their gate and restaurants and shops in Terminal 2.
Gatwick Airport’s Cathal Corcoran and Abhi Chacko reveal how the airport is using machine learning, IoT and other technologies to improve OTD.
Groupe ADP, Air New Zealand and Aeromexico discuss the merits of artificial intelligence (AI) and consider its future impact on the air transport industry.
Geneva Airport’s Gilles Brentini and Hamidul Huq talk chatbots, blockchain, robots, startups and improving the passenger experience.
The chatbot, which is called Kris, will initially be available on the airline’s global Facebook page and will later be made available on singaporeair.com.
Finnair CCO Juha Järvinen discusses Alipay, artificial intelligence, virtual reality and simplifying the travel experience for Asian consumers.
The AI-powered “Oscar” chatbot is now able to provide the answers to customers’ questions 67% of the time, and it has just come online in Australia.
10-12 September 2018, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
13-14 November 2018, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Dublin, Ireland
2019 dates to be announced soon
Showcasing the technology, processes, designs and services that will define the travel experience of 2025
Dublin, Ireland
2019 dates to be announced soon
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
KLM has launched BlueBot (BB) – an artificial intelligence-powered tool that enables customers to book flights through Facebook Messenger.
Maryssa Miller, JetBlue’s Head of Digital Commerce, offers her thoughts on the future role of AI, robotics, automation and biometrics.
Group booking, split payment and English language features have been added to Aeromexico’s Facebook Messenger chatbot.
Qantas has launched Qantas Concierge, a Facebook Messenger bot that has been developed to give customers personalised travel inspiration.
Air France-KLM’s Michel Pozas Lucic discusses how personalisation, biometrics, offsite processing and AI will help to enhance customer experiences.
FTE explores the latest technologies and trends that will play a crucial role in reshaping the air transport industry in 2017.
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