The airport has partnered with FTE Startup Hub member Bespoke to launch and artificial intelligence (AI) chatbot service for visitors at Vienna AirportCity.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The airport has partnered with FTE Startup Hub member Bespoke to launch and artificial intelligence (AI) chatbot service for visitors at Vienna AirportCity.
RPA will allow the workforce to automate mundane and repetitive tasks, and free up valuable time to focus on other more complex tasks.
Ford Airport is testing a suite of tools that utilise UV technology, including an autonomous robot and UVC Footwear Sanitizing Station.
Incheon Airport’s Jungy Han discusses the Smart Airport Team’s ambitious technology plans as well as the COVID-19 Free Airport strategy.
The European Aviation High Level Group has launched a new report, titled ‘FLY AI’, which aims to “demystify and accelerate” the use of AI in aviation.
Frankfurt Airport recently trialled a new self-driving guide robot, called YAPE, to accompany passengers to their gates and help them with their luggage.
Gatwick Airport and Assaia, who met through the FTE Startup Hub, have announced that they have partnered to roll out Assaia’s Apron AI.
The ‘Gatwick Chatbot’ on Facebook Messenger provides passengers with easy access to information before and during their trip.
The air transport industry’s first major digital trade show
8-9 Dec 2020
3-4 Feb 2021, Marina Bay Sands, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
RDS, Dublin
9-10 June 2021
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
ARIA Resort & Casino, Las Vegas
8-10 Sep 2021, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Smiths Detection’s Cameron Mann, Global Market Director – Aviation, discusses how Risk Based Screening will take security to the next level.
Air Canada has introduced the Artificial Intelligence Labs to deliver on its ambition to leverage AI within its operations and customer experience.
Using artificial intelligence (AI), Aeromexico’s chatbot, Aerobot, will now be able to respond to passengers’ queries about the location of their luggage.
FTE spoke to Simone van Neerven, Head of Innovation, Vueling, who highlighted how her team is tackling operational challenges by introducing innovative solutions.
The AI Academy will revolutionise Etihad Airways by upskilling its workforce, optimising operations and creating alternative revenue streams.
The updates to the website and app are aimed at delivering a more seamless, user-friendly experience, from booking to online shopping and customer support.
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