The ‘Gatwick Chatbot’ on Facebook Messenger provides passengers with easy access to information before and during their trip.
Redefining the end-to-end passenger experience | Independent news and events
Redefining the end-to-end passenger experience | Independent news and events
The ‘Gatwick Chatbot’ on Facebook Messenger provides passengers with easy access to information before and during their trip.
Smiths Detection’s Cameron Mann, Global Market Director – Aviation, discusses how Risk Based Screening will take security to the next level.
Air Canada has introduced the Artificial Intelligence Labs to deliver on its ambition to leverage AI within its operations and customer experience.
Using artificial intelligence (AI), Aeromexico’s chatbot, Aerobot, will now be able to respond to passengers’ queries about the location of their luggage.
FTE spoke to Simone van Neerven, Head of Innovation, Vueling, who highlighted how her team is tackling operational challenges by introducing innovative solutions.
Haneda Robotics Lab, Incheon Airport and Vistara are among those playing a leading role when it comes to the adoption of robots and AI.
AirAsia has revealed that it is working with Google Cloud to integrate machine learning and artificial intelligence into every aspect of its business.
The AI powered chatbot, named Juliet, empowers passengers to discover destinations, book trips and receive instant support.
4-6 September 2019, Las Vegas
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12-13 November 2019, Singapore
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03 - 04 June 2020
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The vehicle is controlled remotely by humans and can also drive autonomously, incorporating machine-learning to perform its tasks.
Munich Airport has teamed up with Lufthansa to trial a humanoid robot, developed by SoftBank Robotics, which provides passengers with information on their gate and restaurants and shops in Terminal 2.
Gatwick Airport’s Cathal Corcoran and Abhi Chacko reveal how the airport is using machine learning, IoT and other technologies to improve OTD.
Groupe ADP, Air New Zealand and Aeromexico discuss the merits of artificial intelligence (AI) and consider its future impact on the air transport industry.
Geneva Airport’s Gilles Brentini and Hamidul Huq talk chatbots, blockchain, robots, startups and improving the passenger experience.
FTE highlights 10 technologies and trends, ranging from AI and robotics to biometrics and translation technology, that should be on the radar of every airline and airport.
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