REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Latest industry news on how passenger experience is being improved by the use of robotics, big data analytics and Artificial Intelligence (AI) in the booking process and within the airport terminal.
The airport has partnered with FTE Startup Hub member Bespoke to launch and artificial intelligence (AI) chatbot service for visitors at Vienna AirportCity.
RPA will allow the workforce to automate mundane and repetitive tasks, and free up valuable time to focus on other more complex tasks.
Ford Airport is testing a suite of tools that utilise UV technology, including an autonomous robot and UVC Footwear Sanitizing Station.
AirAsia has launched its virtual customer service chatbot, AVA, on WhatsApp to respond to guests seeking support as a result of COVID-19.
Kadri Samsunlu, CEO & GM, İGA Airport Operation, discusses the inauguration of Istanbul Airport’s third independent runway, as well as ambitious technology plans.
At Cincinnati/Northern Kentucky International Airport, the Neo robot has been deployed to autonomously clean floors throughout the terminal.
The European Aviation High Level Group has launched a new report, titled ‘FLY AI’, which aims to “demystify and accelerate” the use of AI in aviation.
Following a successful trial, Lyon Airport will extend the outdoor robotic parking service deployed by Stanley Robotics from 500 to 2,000 spaces.
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Steven Yiu, Deputy Director, Service Delivery, Airport Authority Hong Kong shares more details about HKIA’s latest IoT project.
All Nippon Airways will carry out trials for an autonomous electric bus that will transport passengers and staff working at Haneda International Airport.
![Eight-minute interview: Ravinder Singh, Tata Singapore Airlines Vistara [video]](https://www.futuretravelexperience.com/wp-content/uploads/2020/01/Ravi-singh-interview.jpg)
Ravinder Singh, Tata Singapore Airlines Vistara, discusses how machine learning, robotics and blockchain technology will reshape the aviation industry.
McCarran International Airport has announced that it will trial self-driving vehicles to optimise efficient ground transportation in and out of the airport.
Edmonton International Airport has partnered with Drone Delivery Canada to establish the world’s first drone delivery service from an airport.
The hybrid aerial vehicle, trialled at Frankfurt Airport, has been designed to help employees perform status checks in the airport terminal.
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