REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Latest industry news on how passenger experience is being improved by the use of robotics, big data analytics and Artificial Intelligence (AI) in the booking process and within the airport terminal.
Liverpool John Lennon Airport and Sarasota Bradenton International Airport have successfully trialled the new AeroCloud Optic, which uses computer vision technology to intelligently, anonymously and accurately track passengers as they move through the airport.
As revealed at the FTE Digital, Innovation & Startup Hub event in Amsterdam on 13 March 2023, Royal Schiphol Group is collaborating with Pangiam to test AI-powered technology to screen hand baggage.
Amsterdam Airport Schiphol has been testing autonomous mobility vehicles to explore “how travellers with reduced mobility can find their way independently and safely at the airport”.
The Aviation & Robotics Summit – an interdisciplinary series of workshops, robotics industry site tours, and networking opportunities – will take place in Pittsburgh, 18-20 April.
Content plans: An interdisciplinary series of workshops, industry site tours, and networking opportunities in Pittsburgh, which will bring together aviation and robotics industry professionals to solve technical aviation challenges with robotics solutions.
Content plans: Autonomous operations. Find out more >>
Content plans: Dublin Airport presentation, PoC update and presentations. Find out more >>
Content plans: PoC update, offsite baggage processing, new innovation. Find out more >>
Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, bag imaging for border processing (CBP, TSA, Pangiam). Find out more >>
Content plans: PoC update, imaging. Find out more >>
Content plans: Bag tracking, autonomous, automation. Find out more >>
Content plans: Year in review, PoC summary, and plans for 2024. Find out more >>
Content plans: Proof of Concept (PoC) selections, Geneva Airport presentation, recap on holiday operations, and new member presentation.
Find out more >>Content plans: Featuring a presentation by Aeroporti di Roma, followed by an interactive discussion.
Find out more >>Content plans: Featuring presentations by airBaltic and SITA Lab, followed by an interactive discussion.
Find out more >>Content plans: Tampa International Airport presentation, imaging and tagging, and new member presentation. Find out more >>
Content plans: Featuring presentations by Schiphol Group’s Innovation Hub, Schiphol Group Aviation Solutions, and more.
Find out more >>Content plans: Amsterdam Airport Schiphol presentation, autonomous operations, and sustainability. Find out more >>
Heathrow Airport and Mace have employed ‘Dave’, a robotic dog, to improve efficiency and safety on major construction projects.
The robot will guide travellers to points of interest and will utilise speech recognition and touch interactions to facilitate mobile ordering, display flight details, and more.
QVerse allows users to virtually tour and navigate the check-in area at Hamad International Airport and the cabin interior of Qatar Airways’ aircraft.
The shuttle can carry up to 10 passengers and uses a suite of sensors, including LiDAR, to understand its surroundings and move around safely.
23-25 May 2023, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
23-25 May 2023, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
19-21 Sep 2023, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
8-9 November 2023, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Houston Airports has adopted a fleet of Breezy One disinfecting robots at George Bush Intercontinental and William P. Hobby airports.
The AI technology by Assaia aims to enhance on-time flight performance, and improve operations and sustainability within the terminal.
CVG’s Naashom Marx shares latest technological advancements at the airport and its focus on automation, advanced air mobility and sustainability.
The security robot, Secom Robot X2, will be able to autonomously navigate patrol routes, using a laser sensor to identify its location.
The autonomous electric street sweeper will be trialled for maintenance work in the areas around Helsinki Airport’s Terminal 1 and P3 parking area.
Dallas/Fort Worth International Airport has trialled an artificial intelligence-powered digital human concierge to assist with passenger enquiries.
KLM and Boston Consulting Group (BCG) have announced an extension of their partnership established in 2018, which aims to improve airline operations.
Wizz Air has introduced a new virtual assistant chatbot, which will provide customers with information on flight-related topics and general queries.
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