On the Ground: Robotics & AI

The hybrid aerial vehicle, trialled at Frankfurt Airport, has been designed to help employees perform status checks in the airport terminal.

KLM’s Director Engineering & Architecture, Daan Debie, explains how the airline uses AI to drive growth, accelerate innovation and streamline operations.

Cebu Pacific has officially launched its online travel assistant, Charlie the Chatbot, to assist customers with pre-flight queries, booking and more.

Frankfurt Airport recently trialled a new self-driving guide robot, called YAPE, to accompany passengers to their gates and help them with their luggage.

Through Bebot travellers can quickly access airport information about shops, restaurants, luggage storage and other available services.

Air Canada has introduced the Artificial Intelligence Labs to deliver on its ambition to leverage AI within its operations and customer experience.