Vancouver International Airport (YVR) and WestJet have announced plans to launch a pre-flight COVID-19 testing pilot for WestJet passengers this fall.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
A round-up of how airlines and airports are using pre-travel initiatives, such as automatic check-in, security pre-screening and remote concierge services to improve the passenger experience.
Vancouver International Airport (YVR) and WestJet have announced plans to launch a pre-flight COVID-19 testing pilot for WestJet passengers this fall.
The new inflight entertainment website offers passengers a preview of the content that will be available to them on their next flight with Air Canada.
Esamatti Vuolle, Head of Digital Channels, Finnair, shares more about the carrier’s digital developments introduced to enhance the customer experience.
The offer is available for flydubai passengers travelling from Dubai with testing services available at 28 hospitals across Dubai and the Northern Emirates.
United Airlines’ new Destination Travel Guide allows customers to filter and view each of the US states’ COVID-19 related travel restrictions.
The new “Sounds of a City” social media campaign aims to promote Norwegian Air’s destinations and inspire travel through audio senses.
easyJet has announced the relaunch of its holiday business, easyJet holidays, aimed at offering flexible holidays to handpicked hotels across Europe.
Passengers can now use the airline’s WhatsApp channel to check their flight status, obtain general information about their trip, and check-in.
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The new WhatsApp service, available from September, will allow Spirit’s passengers to book flights, get travel updates or add bags to their reservation.
The new mobile assist tool is being rolled out in phases this summer with plans to be integrated into the Fly Delta app for all customers this autumn.
OpenJaw’s platform will enable ANA to connect, distribute and merchandise its products using IATA’s New Distribution Capability standard.
Emirates’ passengers can now explore their seats, the cabin and the onboard product ahead of their flight, thanks to the new visualisation engine.
LuckyTrip enables travellers to find a unique trip tailored to their needs with just one tap, applying filters to fit their preferences.
Heathrow Airport, Jaguar and WeKnowGroup have signed a deal that will see a fleet of up to 200 fully-electric Jaguar I-PACE vehicles made available to passengers.
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