KLM has introduced a new interactive COVID-19 map, displaying current travel requirements for destinations in its network.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
A round-up of how airlines and airports are using pre-travel initiatives, such as automatic check-in, security pre-screening and remote concierge services to improve the passenger experience.
KLM has introduced a new interactive COVID-19 map, displaying current travel requirements for destinations in its network.
Customers can explore Emirates’ First Class Suite and other products in the new virtual reality experience now available on the Oculus store.
Seattle-Tacoma Airport has launched a new service that allows passengers to ask airport-related questions using their Google or Amazon Alexa home devices.
Following successful trials, Etihad has expanded IATA’s digital health passport on flights between Abu Dhabi and seven destinations across its network.
IATA has signed a new partnership with Singapore-based company Accredify to issue COVID-19 test credentials that will be accepted for IATA Travel Pass.
The European Union Digital COVID Certificate has gone live with seven EU Member States a month ahead of the deadline for its implementation.
British Airways has announced that it will start trials of the IATA Travel Pass, on flights from Heathrow to Geneva and Zurich from 1 June.
Virgin Atlantic has partnered with testing provider Prenetics to offer customers at-home COVID-19 testing packages tailored to their destination.
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The TousAntiCovid app, part of France’s contact tracing programme, has been upgraded to store negative COVID-19 test results on travellers’ mobile phones.
United Airlines has introduced new features to its Travel-Ready Centre, allowing passengers to schedule tests and get their results through the digital platform.
Nick Careen, SVP, Airport Passenger Cargo & Security, IATA, shares latest stages of the IATA Travel Pass and how digital health passports are shaping the future of biometrics.
FTE looks into recent initiatives from United, Delta, Changi Airport, Airbus and Apple Maps to keep passengers informed and inspire confidence in travel.
Changi Airport Group has introduced a Safe Travel Concierge for passengers flying into Singapore, offering pre-travel guidance and COVID-19 test booking.
Singapore has accepted the use of the IATA Travel Pass as a valid form of COVID-19 status certification for entry into the country.
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