REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Cathay Pacific has expanded its complimentary WiFi for customers travelling in First or Business Class. Hear more from Cathay Pacific at FTE Global, taking place in Los Angeles on 28-30 October 2024.
Delta Sync seatback has now been introduced on more than 330 Delta aircraft for a personalised experience, while BBC News joins the airline’s live TV line-up. Hear more from BBC News at FTE APEX Asia Expo 2024.
Azul is to equip seven aircraft in its new A330-900neo fleet with Viasat’s Ka-band inflight connectivity solution, with the first aircraft scheduled to enter service next year for enhanced customer satisfaction.
Delta Air Lines has started rolling out fast, free WiFi presented by T-Mobile on select long-haul international routes, as it aims to bring reliable, streaming quality connectivity to its entire global fleet for free.
LOT Polish Airlines has announced that 15 aircraft across its widebody Boeing 787-8 and 787-9 Dreamliner fleets will be equipped with Viasat’s Ka-band, global inflight connectivity solution as part of cabin upgrades.
Qatar Airways has announced the introduction of Starlink’s high-speed, low-latency Wi-Fi on three of its Boeing 777-300 aircraft by the last quarter of this year, as part of the initial phase of its rollout strategy.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
Turkish Airlines has installed Anuvu’s Airconnect inflight connectivity system on over 100 Airbus A321 and Boeing B737NG narrow-body aircraft to “ensure passengers enjoy an enhanced inflight experience”.
Royal Jordanian is prioritising high-speed WiFi to enhance CX and has selected Viasat’s inflight connectivity solution across multiple fleets “to provide passengers with a high-quality online experience”.
British Airways – a member of International Airlines Group (a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Partner of the FTE BIWG) – has launched a £7 billion transformation plan.
Japan Airlines and Panasonic Avionics have revealed features of the inflight entertainment (IFE) system, digital solutions, and connectivity service installed on the carrier’s new Airbus A350-1000 fleet.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
British Airways – a member of International Airlines Group (a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Partner of the FTE BIWG) – has launched a £7 billion transformation plan.
Japan Airlines and Panasonic Avionics have revealed features of the inflight entertainment (IFE) system, digital solutions, and connectivity service installed on the carrier’s new Airbus A350-1000 fleet.
Hawaiian Airlines has deployed Starlink’s high-speed, low-latency broadband internet. The carrier’s complimentary WiFi is rolling out on select A321neo aircraft as they are activated over the coming months.
In this interview, Yelena Obukhova, Vice-President Inflight Services, Air Astana, shares insights into the airline’s focus on personalisation, inflight entertainment, sustainability and emerging technologies.
Lufthansa Group and Spafax have announced an extension of their strategic partnership until 2028, aiming to revolutionise the passenger journey by integrating state-of-the-art entertainment experiences.
Lufthansa Group is equipping short and medium-haul aircraft across three of its airlines – Lufthansa, Austrian Airlines and SWISS – with broadband internet this year, meaning in total more than 150 aircraft.
Air New Zealand is working with Starlink to introduce free internet onboard domestic aircraft. Starlink will be installed on a domestic jet in late 2024 to deliver high-speed connectivity and enhanced CX.
American Airlines is extending its relationship with Intelsat, with the plan to install new high-speed WiFi capability on nearly 500 regional aircraft beginning next year.
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