REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
airBaltic is the first Starlink-connected airline to bring a global inflight shopping mall onboard. AirMall offers 20,000+ brands, personalised picks, loyalty rewards, and delivery – all through the Skynet WiFi portal.
Wizz Air, Immfly and gateretail have unveiled a unified digital cabin ecosystem, combining onboard retail, passenger connectivity, and operational data. The integration enhances service efficiency and personalisation.
Turkish Airlines is partnering with Anuvu to boost inflight connectivity, using its AI-powered Dedicated Space technology. The upgrade promises a nine-fold increase in throughput, faster upload speeds, and lower latency.
SAS is rolling out Starlink-powered high-speed WiFi across its fleet, offering EuroBonus members free, gate-to-gate connectivity and marking a major step forward in the airline’s digital inflight experience.
British Airways has launched its first Starlink-equipped aircraft, offering free high-speed WiFi for streaming and work, as part of a wider £7 billion investment to transform connectivity and the overall customer experience.
airBaltic has launched Skynet, a Starlink-powered digital platform that brings real-time flight information, onboard services, shopping and personalised offers to passengers’ devices, enhancing the inflight experience.
In this deep-dive focus, we explore how 4 airlines – Air France, All Nippon Airways, Lufthansa and Virgin Atlantic – are focusing on taking personalisation to the next level in a way that is intuitive, contextual and seamless.
Gulf Air has announced the roll-out of Starlink high-speed inflight connectivity across its entire fleet starting in mid-2026, offering complimentary WiFi to passengers – from boarding through to arrival.
Riyadh Air has announced a strategic partnership with Neo Space Group (NSG) to equip its Airbus A321 fleet with NSG Skywaves – the Group’s advanced inflight connectivity solution – enabling free, high-speed WiFi.
KLM is now offering free inflight WiFi to passengers travelling within Europe, marking an important step in enhancing the customer experience as it aims to make travel “more personal and comfortable”.
Riyadh Air has announced a strategic partnership with Neo Space Group (NSG) to equip its Airbus A321 fleet with NSG Skywaves – the Group’s advanced inflight connectivity solution – enabling free, high-speed WiFi.
KLM is now offering free inflight WiFi to passengers travelling within Europe, marking an important step in enhancing the customer experience as it aims to make travel “more personal and comfortable”.
Lufthansa Group is to equip around 850 aircraft with high-speed Starlink connectivity, beginning as early as the second half of 2026. The satellite-based system enables streaming, cloud-based work, and high-speed applications.
Qatar Airways has become the first carrier to enable the Boeing 787-8 with Starlink connectivity. The airline has also equipped its entire Airbus A350 fleet with Starlink, enabling uninterrupted streaming, video calls, and more.
American Airlines is launching free high-speed WiFi. AAdvantage members will enjoy free connectivity – powered by Viasat and Intelsat, and sponsored by AT&T – “setting the standard for connectivity in the skies”.
With the end of 2025 fast approaching, here Future Travel Experience highlights some of our most popular original content from each of the last 12 months – from robotics and AI to inflight innovation, and much more.
Delta Air Lines has installed fast, free Delta Sync Wi-Fi on its 1,000th aircraft, as it continues its journey to deliver a premium, connected and more personalised experience to every customer, on every flight.
Korean Air, alongside Asiana Airlines, Jin Air, Air Busan and Air Seoul, is introducing Starlink high-speed inflight WiFi to its entire fleet. The initiative aims to significantly elevate the passenger and crew experience.
Get Future Travel Experience news & updates sent to your inbox
