REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The latest conference and exhibition news relating to the three annual Future Travel Experience events – FTE Global, FTE EMEA, FTE Ancillary & Retailing and FTE APEX Asia Expo.
International Airlines Group, Dallas Fort Worth International Airport, All Nippon Airways, Munich Airport, Turkish Airlines and Japan Airport Terminal Co., Ltd. were recognised in the FTE Global 2026 Pioneer Awards ceremony.
The FTE Global 2026 agenda features meetings of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group. Attendees will participate in exclusive tours, dynamic sessions, and more.
Coforge explores how artificial intelligence (AI) is reshaping the traveller experience, why travel is moving towards an agentic future, and how airlines and airports can turn AI ambition into measurable outcomes.
Nicole Huang, SVP Fleet Experience, Virgin Voyages, shares her perspectives on using AI to remove friction, creating more meaningful human connections, and what aviation can learn from the hospitality industry.
Find out more about the finalists pitching in the FTE Global Moonshot Competition, which will be at the epicentre of the 20th anniversary edition of FTE Global in Dallas, Texas, on 8 to 10 September 2026.
David Sconzo, Senior Customer Experience Manager/Assistant FIFA Lead, Hartsfield-Jackson Atlanta International Airport, shares his perspectives on creating airports that become destinations in their own right.
A personal message from Dallas Love Field Director of Aviation Patrick Carreno, inviting you to join us at the 20th anniversary edition of FTE Global, taking place in Dallas, Texas, on 8 to 10 September 2026.
Members of the FTE Data Sharing Think Tank from MIA, IAGi, Barich, Inc., MWAA and RNO discuss the practical steps organisations can take to build the trusted data foundations needed to power the future of aviation.
An immersive three-day programme of live technology demonstrations, collaborative workshops and innovation tours designed to accelerate real-world progress across aviation.
Ahead of FTE Global 2026, Southwest Airlines, nlmtd, Airbus and Synaptic Aviation explore the technologies, lessons learned and collaborative approaches that are shaping the next generation of aircraft turnaround operations.
Digital innovation is transforming CX, but human-centred design remains essential. In this interview, Martha Edge, Innovation & Experience Director, CLT Airport, shares her vision for more inclusive airport journeys.
AI, robotics and automation are reshaping the baggage journey. In this interview, Allen Yuarata, Director, Terminal | Baggage & Groundside Services, Vancouver Airport Authority, shares his vision for scaling baggage innovation.
Nico Castagna, Head Digital & Experience, shares how Zurich Airport is using digital technology to orchestrate an entire ecosystem that reduces friction, creates new commercial opportunities and prepares the airport for an AI-driven future.
Salla Rinta-Kanto, Head of Products and Retailing Development, shares how Finnair is applying modern retailing principles throughout the passenger journey – from personalised ancillary offers to a new onboard ordering platform.
Help shape the future of aviation. Cast your vote in FTE’s special 20th anniversary poll and tell us which technology will transform the industry over the next 20 years. Results will be revealed at FTE Global, Dallas, Texas, 8 to 10 September.
In this video interview at APEX FTE EMEA and Ancillary & Retailing 2026, nlmtd, NRT, ICN, BRU and LHR discuss the expansion of the BOOST baggage innovation programme, including the launch of its Asia Cluster, and much more.
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