REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The latest conference and exhibition news relating to the three annual Future Travel Experience events – FTE Global, FTE EMEA, FTE Ancillary & Retailing and FTE APEX Asia Expo.
Nico Castagna, Head Digital & Experience, shares how Zurich Airport is using digital technology to orchestrate an entire ecosystem that reduces friction, creates new commercial opportunities and prepares the airport for an AI-driven future.
Salla Rinta-Kanto, Head of Products and Retailing Development, shares how Finnair is applying modern retailing principles throughout the passenger journey – from personalised ancillary offers to a new onboard ordering platform.
Help shape the future of aviation. Cast your vote in FTE’s special 20th anniversary poll and tell us which technology will transform the industry over the next 20 years. Results will be revealed at FTE Global, Dallas, Texas, 8 to 10 September.
In this video interview at APEX FTE EMEA and Ancillary & Retailing 2026, nlmtd, NRT, ICN, BRU and LHR discuss the expansion of the BOOST baggage innovation programme, including the launch of its Asia Cluster, and much more.
SimpliFlying Founder & CEO Shashank Nigam shares how agentic AI will fundamentally reshape airline distribution, determining which carriers reach travellers first and which offers are surfaced, or ignored, by autonomous digital agents.
Future Travel Experience has announced the winners of the FTE World Airline Ancillary and World Airport Retailing Awards 2026, as well as the airline and airport leaders from this year’s FTE Digital Transformation Power List EMEA.
Smarter Airports – a Gold Sponsor and Exhibitor at APEX FTE EMEA and Ancillary & Retailing – is helping aviation stakeholders move beyond fragmented operations, using orchestration technology to connect data, decisions and execution.
MSM.digital – a Gold Sponsor at APEX FTE EMEA and Ancillary & Retailing – is helping airlines explore the commercial potential of XR, spatial computing and Smart Glasses, creating scalable immersive experiences.
HTS (Hopper Technology Solutions) – a Gold Sponsor at APEX FTE EMEA and Ancillary & Retailing – is helping airlines turn flexibility into a competitive advantage, using travel fintech products that reduce disruption.
How FACEPHI – a Gold Sponsor and Exhibitor at APEX FTE EMEA and Ancillary & Retailing – is helping airlines unlock new efficiencies and revenue opportunities through digital identity, combining biometrics, decentralised credentials and more.
How Airport Dimensions – a Gold Sponsor at APEX FTE EMEA and Ancillary & Retailing 2026 – is helping airports create more connected, personalised and commercially sustainable passenger journeys.
At APEX FTE EMEA and Ancillary & Retailing 2026, AEROMOND will showcase its vision for a seamless, cross-operator onboard experience, helping airlines unlock ancillary revenue, streamline service delivery and enhance passenger engagement.
Ahead of the launch of the exclusive Commercial Collaboration Playbook at APEX FTE Ancillary & Retailing, Munich Airport, MAI, Heathrow and AJet share their perspectives on creating new revenue opportunities through collaboration.
TravelX – Platinum Sponsor of APEX FTE EMEA and Ancillary & Retailing – is helping airlines unlock new post-booking revenue opportunities through AI-driven optimisation, personalisation and passenger flexibility.
Virgin Atlantic has announced that Juha Jaervinen, Chief Customer Officer (CMXO) & Executive Vice President, will deliver the opening keynote at the co-located APEX FTE EMEA and APEX FTE Ancillary & Retailing events.
In this interview, Eric Léopold, Founder & Managing Director, Threedot, and Content Director, APEX FTE Ancillary & Retailing, discusses how agentic AI will redefine airline commercial models, the organisational shifts required, and more.
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