Abu Dhabi Airports has partnered with the Federal Authority for Identity, Citizenship, Customs, and Port Security to introduce a biometric Smart Travel project at Zayed International Airport.
![Abu Dhabi Airports launches biometric Smart Travel project at Zayed International Airport](https://www.futuretravelexperience.com/wp-content/uploads/2024/07/Abu-Dhabi-Airports-biometric-Smart-Travel.jpg)
Abu Dhabi Airports has partnered with the Federal Authority for Identity, Citizenship, Customs, and Port Security to introduce a biometric Smart Travel project at Zayed International Airport.
In this video interview, Branchspace CEO Ursula Silling and Head of Consulting Radu Iliescu share their perspectives on key retailing trends and how airlines are adapting to them, as well as personalisation and UX optimisation.
Wizz Air has launched a new voice solution for its virtual customer service assistant, Amelia. In the event of a significant delay or cancellation, travellers will now receive an automated telephone call.
Heathrow Airport has awarded a five-year contract extension to SITA – an exhibitor at FTE Global, LA, 28-30 October, and a Platinum Sponsor and exhibitor at FTE APEX Asia Expo, Singapore, 19-20 November.
U.S. Customs and Border Protection has expanded Mobile Passport Control to Detroit Metropolitan Wayne County Airport, enhancing CX and streamlining traveller’s entry process into the United States.
Shannon Airport has launched a new app featuring Augmented Reality and smartwatch integration as part of its “commitment to enhancing passenger convenience and embracing cutting-edge technology”.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Etihad Airways is enhancing the customer experience with the launch of an online chat feature designed to provide the latest accurate information on the documents passengers need before they travel.
Aeroporti di Roma – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has launched a new ‘Digiport’ platform, including a WhatsApp chatbot and a ‘Smart Boarding’ process powered by AI.
In this interview, ahead of her participation at the co-located FTE EMEA and FTE Ancillary & Retailing events, Ursula Silling, CEO, Branchspace, discusses dynamic retailing and cutting-edge digital experiences.
TAV Technologies – an exhibitor at FTE APEX Asia Expo, Singapore, 19-20 November 2024 – has begun supporting digital transformation efforts at Santiago Airport in Chile and at five airports in Panama.
In this interview, ahead of her participation at the co-located FTE EMEA and FTE Ancillary & Retailing events, Ursula Silling, CEO, Branchspace, discusses dynamic retailing and cutting-edge digital experiences.
TAV Technologies – an exhibitor at FTE APEX Asia Expo, Singapore, 19-20 November 2024 – has begun supporting digital transformation efforts at Santiago Airport in Chile and at five airports in Panama.
SITA – an exhibitor at FTE Global, Los Angeles, 28-30 October 2024 – has announced a new partnership with ITA Airways to transform the airline’s digital network infrastructure, enhancing automation.
Travel paytech company Swiipr – a Platinum Sponsor of the co-located FTE EMEA and FTE Ancillary & Retailing events, Dublin, 11-13 June 2024 – has secured £6 million in Series A funding, led by Octopus Ventures.
SWISS has introduced a new global travel eSIM service in collaboration with eSIM Go (a Gold Sponsor of FTE EMEA and FTE Ancillary & Retailing, Dublin, 11-13 June 2024), providing convenient connectivity.
In this interview, Arthur Reijnhart, Executive Director Schiphol Commercial, shares Royal Schiphol Group’s bold new course for its future commercial strategies and plans for major terminal modernisation.
On-demand air mobility provider flyvbird has announced a strategic collaboration to implement bloXmove’s blockchain technology, with the aim of enhancing efficiency, sustainability and customer experience.
In this interview, Tero Taskila, CEO & Co-Founder, shares how startup airline Beond is responding to key CX trends, including personalisation, seamless booking and travel, sustainability, and technology integration.
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