Tigerair Taiwan launches Dohop-powered platform to transform multi-carrier travel retailing


Tigerair Taiwan has partnered with Dohop to launch tigerhop, enabling passengers to book multi-carrier journeys through the airline’s own channels while expanding connectivity across Asia without traditional interline agreements.

Summary:

  • Tigerair Taiwan has partnered with travel technology company Dohop to launch tigerhop, a platform enabling customers to book multi-carrier journeys through the airline’s own retail channels.
  • Initially connecting Tigerair Taiwan and Scoot, the platform expands travel options across Asia, including new connections between Taiwan, Vietnam and Singapore, all bookable in a single transaction.
  • Powered by Dohop’s RetailConnect technology, tigerhop enables Tigerair Taiwan to expand its network without traditional interline agreements, while offering passengers disruption support and travel protection through ConnectSure.

Tigerair Taiwan is partnering with travel technology company Dohop to deploy the tigerhop platform, which is now live on the airline’s retail channels. Through an initial partnership with Scoot – the low-cost subsidiary of Singapore Airlines (a Headline Partner of APEX FTE EXPO, Singapore, 18-19 November 2026) – Tigerair Taiwan customers will have more options for travel within Asia, specifically across North Asia routes and new connections to Singapore, all bookable in a single transaction.

Tigerhop, powered by Dohop’s RetailConnect platform, allows Tigerair Taiwan to sell multi-carrier journeys that combine its own flights with onward services operated by partner airlines. At launch, tigerhop will offer connections from Taipei and Da Nang to Singapore via Scoot, and travellers departing from Singapore can transfer at Taoyuan International Airport to other destinations, including Akita, Hanamaki, and Tottori.

“Working with Dohop, we can grow our international reach without traditional interline structures while maintaining our brand promise to our passengers,” said Joyce Huang, Chairperson, Tigerair Taiwan. “We look forward to partnering with new carriers and expanding our coverage in the APAC region through Dohop’s technology.”

For Tigerair Taiwan, the partnership adds connections with other carriers without complex interline or codeshare agreements, expanding its commercial reach with minimal technical investment. By selling these itineraries through tigerhop under its own brand, the airline can compete more effectively with online travel agents while giving passengers access to Dohop’s ConnectSure disruption support and travel protection services.

“Tigerair Taiwan demonstrates how airlines can use Connected Travel to expand their network without the cost and complexity of bilateral interlining,” said Hugh Aitken, Chief Operating Officer, Dohop. “Launching tigerhop with Scoot gives Taiwanese travellers access to more destinations through Tigerair Taiwan’s own channels, while enabling the airline to capture bookings that might otherwise go to OTAs. With additional carriers joining the platform in the coming months, tigerhop also marks an important expansion of Dohop’s presence in Asia.”

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