The SITA 2022 Passenger IT Insights reveals an increase in passenger use of mobile devices and the adoption of self-service gates.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The SITA 2022 Passenger IT Insights reveals an increase in passenger use of mobile devices and the adoption of self-service gates.
Apple has announced an upcoming update to its Wallet app that will enable customers to use their mobile device as a digital identification in select US airports.
The new Asean Unlimited offer provides pass-holders with access to AirAsia’s international and domestic flights, as well as e-commerce delivery services.
The IATA Travel Pass, scheduled for release in Q1 2021, is being developed with data security, convenience and verification as top priorities, says IATA.
The new app features allow guests to purchase upgrades or other extras, use Etihad Guest Miles as a form of payment or choose from 10 other payment options.
Instead of touching kiosk screens, passengers can complete the airport check-in and baggage drop process using their own mobile devices.
Content plans: Dublin Airport presentation, PoC update and presentations. Find out more >>
Content plans: PoC update, offsite baggage processing, new innovation. Find out more >>
Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, bag imaging for border processing (CBP, TSA, Pangiam). Find out more >>
Content plans: PoC update, imaging. Find out more >>
Content plans: Bag tracking, autonomous, automation. Find out more >>
Content plans: Year in review, PoC summary, and plans for 2024. Find out more >>
Content plans: Proof of Concept (PoC) selections, Geneva Airport presentation, recap on holiday operations, and new member presentation.
Find out more >>Content plans: Featuring a presentation by Aeroporti di Roma, followed by an interactive discussion.
Find out more >>Content plans: Featuring presentations by airBaltic and SITA Lab, followed by an interactive discussion.
Find out more >>Content plans: Tampa International Airport presentation, imaging and tagging, and new member presentation. Find out more >>
Content plans: Featuring presentations by Schiphol Group’s Innovation Hub, Schiphol Group Aviation Solutions, and more.
Find out more >>Content plans: Amsterdam Airport Schiphol presentation, autonomous operations, and sustainability. Find out more >>
Content plans: An interdisciplinary series of workshops, industry site tours, and networking opportunities in Pittsburgh, which will bring together aviation and robotics industry professionals to solve technical aviation challenges with robotics solutions.
Content plans: Autonomous operations. Find out more >>
FTE explores what the passenger experience might look like post-COVID-19 and what this could mean for airlines, airports and travellers.
Following the launch of a new app, AirlineCheckins Plus customers can now access inflight Wi-Fi onboard 36 airlines thanks to a partnership with iPass.
Lufthansa Group’s Dr. Björn Becker reveals all about how Lufthansa is using digital channels to support passengers during irregular operations.
Passengers at Hamburg Airport can now use the FLIO airport app to access exclusive retail and F&B offers, and book parking and lounge access.
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Lufthansa Group’s Dr. Björn Becker reveals all about how Lufthansa is using digital channels to support passengers during irregular operations.
Passengers at Hamburg Airport can now use the FLIO airport app to access exclusive retail and F&B offers, and book parking and lounge access.
The agreement between Bristol Airport and Vodafone will ensure travellers and employees receive a fast mobile connection in departures, arrivals and on all transport links.
The BARTA initiative goes beyond the existing airport-retailer-brand relationship, bringing an airline into the mix for the first time.
Flybe CIO Peter Hauptvogel outlines how the regional airline plans to use digital developments and the latest technology to realise wide-reaching improvements.
Geneva Airport’s Gilles Brentini and Hamidul Huq talk chatbots, blockchain, robots, startups and improving the passenger experience.
Passengers will be able to earn frequent flyer points on Uber trips to and from certain airports in Australia when booking an Uber via the Qantas app.
Passengers can now pay for their tickets, seat selection, travel insurance and other ancillary purchases using Apple Pay and Android Pay.
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