Emirates has teamed up with Samsung and Etisalat to develop the Journey Manager app for the Samsung Note 4 to empower staff and improve the passenger experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Emirates has teamed up with Samsung and Etisalat to develop the Journey Manager app for the Samsung Note 4 to empower staff and improve the passenger experience.
Greater Toronto Airport Authority’s Scott Collier reveals why human interactions and new technology are vital to the ongoing passenger enhancement strategy.
FTE explores how the likes of Changi, Incheon and Kuala Lumpur airports, plus Cathay Pacific, JAL and Cebu Pacific, are improving the airport experience.
A new passport scanning function has been added to easyJet’s iOS and Android apps, helping passengers save time during the mobile check-in process.
The new smartphone app from Dubai Airports includes detailed 3D terminal maps, tailored flight updates and a flight tracker tool.
KLM is the latest carrier to embrace beacons, and is using the technology to help passengers find their departure gate at Amsterdam Airport Schiphol.
A balanced perspective on the issues of security and privacy, and how biometrics identify travellers on the move, enabling greater throughput and better passenger experience, while respecting the traveller’s privacy.
Find out more >>Content plans: Bag tracking, autonomous, automation. Also live-streamed for those members unable to attend in-person.
Find out more >>Content plans: Year in review, PoC summary, and plans for 2024.
Find out more >>Content plans: Proof of Concept (PoC) update, New Member presentations, Peak Holiday Lessons Learned
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Proof of Concept (PoC) update, Sustainability, Tagging and Tracking and new member presentation.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Progressive digital retailing strategies from around the world
Find out more >>Content plans: Proof of Concept (PoC) update, baggage tracking advancements, and new member presentation.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Fraport presentation, autonomous operations, and sustainability.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Pittsburgh International Airport presentation, Autonomous operations & Robotics POC updates.
Find out more >>Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, offsite baggage processing, new innovation.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, AI use cases in baggage, new innovation & new member presentation.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of other new technologies in travel retail.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Bag tracking, autonomous, automation
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Year in review, PoC summary, and plans for 2025
Find out more >>
Travellers departing from Toronto Pearson International Airport can view detailed maps of the two terminals to help with wayfinding.
U.S. Customs and Border Protection has launched the Mobile Passport Control app, which is being trialled at Hartsfield-Jackson Atlanta International Airport.
United Airlines’ passengers are the first to be able to scan their passports via the carrier’s app, enabling them to make use of mobile check-in for international flights.
San Francisco International Airport has unveiled a prototype of an app that can help visually impaired passengers navigate through the airport terminal.
11-13 June 2024, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
11-13 June 2024, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
United Airlines’ passengers are the first to be able to scan their passports via the carrier’s app, enabling them to make use of mobile check-in for international flights.
San Francisco International Airport has unveiled a prototype of an app that can help visually impaired passengers navigate through the airport terminal.
Visitors to Turkish Airlines’ Lounge Istanbul will be able to access the digital Sky Library on their own devices following the installation of iBeacons.
Qantas has launched an interactive digital content experience, labelled ‘QView’, which links passengers’ devices with the digital screens in the airline’s lounges.
FTE spoke to James Millett, Head of Digital at easyJet, about the iBeacon trial, and how the LCC plans to use the technology to simplify the travel experience.
With security in US and UK airports being stepped up again, FTE explores how airlines and airports can more effectively communicate with passengers to avoid widespread confusion.
FTE spoke to IATA about the impact the forthcoming auto check-in standard could have, and explores why JetBlue has decided to automate the check-in process.
Air France has partnered with Orange, SITA and RESA to trial Near Field Communication (NFC) boarding passes at Toulouse-Blagnac Airport.
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