REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
A round-up of how airlines are equipping flight attendants with tablets and other personal electronic devices to improve the passenger experience and increase in-flight commercial opportunities.
In this interview, Yelena Obukhova, Vice-President Inflight Services, Air Astana, shares insights into the airline’s focus on personalisation, inflight entertainment, sustainability and emerging technologies.
Icelandair is to launch the Crew Solution from BAGTAG – a Strategic Partner of the FTE BIWG. After a successful PoC, it is introducing the innovation to “streamline processes and offer smooth journeys”.
British Airways has unveiled a new uniform created by British fashion designer and tailor Ozwald Boateng OBE. It will be worn by more than 30,000 of the airline’s colleagues from spring 2023.
The new uniform for cabin crew and pilots is made from around 45 recycled plastic bottles and has a 75% lower carbon footprint than traditional polyester.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Delta Air Lines has partnered with Apple to provide cabin crew with iPhone 12, equipped with 5G and augmented reality (AR), to enhance onboard operations.
Qatar Airways has adopted six ultraviolet cabin cleaning systems, developed by Honeywell, which could treat an aircraft cabin in less than 10 minutes.
American Airlines has announced that it will be using an electrostatic spraying solution across its entire fleet in the coming months.
FTE looks at some recent initiatives from Delta, United, Iberia, JetBlue and Etihad Airways to keep passengers and crew safe inflight.
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Iberia has adopted a number of aircraft cleaning solutions to enhance hygiene on board, including electrostatic pistols and a cabin disinfection system.
JetBlue has deployed eight ultraviolet cabin cleaning devices, developed by Honeywell, which will be trialled at JFK and Fort Lauderdale airports.
Singapore and the UK have launched a series of trials to test the crew module of ICAO’s Council Aviation Recovery Taskforce (CART) Take-off guidelines.
As part of a new health and hygiene programme, Etihad has employed wellness ambassadors to provide essential health information and care for passengers.
IATA has stated that it backs the use of face masks onboard, but opposes social distancing measures that would leave “middle seats” empty.
Personal protective equipment, thermal scanners and social distancing indicators have been introduced to help keep passengers and staff safe.
British Airways will provide its crew with iPhone XRs loaded with a selection of apps to help offer customers additional assistance during their journey.
A total of 450 crew members will have access to all of the necessary flight information inflight via their iPad 4th Gen tablet devices.
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