On the Ground: Crew Empowerment

From early 2016 easyJet will trial new cabin crew and engineer uniforms, which feature LED lights, in-built microphones and air quality sensors.

Allison Ausband, Delta’s SVP of In-Flight Service, explains how the tablet-based Guest Service Tool will help flight attendants personalise the onboard experience.

Global Eagle Entertainment (GEE) has announced the acquisition of masFlight and navAero, which will enable the company to better leverage big data and analytics.

The game-based training will allow Emirates’ cabin crew to learn about and experience the pressure of real-world challenges in a safe, virtual environment.

As Q1 2015 comes to an end, FTE explores how crew empowerment, cabin ambience and non-premium investments are impacting the passenger experience.

GuestLogix has announced that its Transaction Processing Engine will enable the acceptance of onboard payment by Bitcoin and other virtual currencies.