REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
A round-up of how airlines are equipping flight attendants with tablets and other personal electronic devices to improve the passenger experience and increase in-flight commercial opportunities.
The new uniform for cabin crew and pilots is made from around 45 recycled plastic bottles and has a 75% lower carbon footprint than traditional polyester.
Delta Air Lines has partnered with Apple to provide cabin crew with iPhone 12, equipped with 5G and augmented reality (AR), to enhance onboard operations.
The new version of the Honeywell UV Cabin System features extended UV wings and a hand wand designed to disinfect smaller spaces.
Etihad Airways has become the first airline in the world to only operate flights with pilots and cabin crew who have been vaccinated against COVID-19.
FTE looks at five recent trends, from inflight pre-ordering to personal tablets for crew, that can help promote safe onboard experience, reduce costs and empower crew.
Iberia has adopted a number of aircraft cleaning solutions to enhance hygiene on board, including electrostatic pistols and a cabin disinfection system.
JetBlue has deployed eight ultraviolet cabin cleaning devices, developed by Honeywell, which will be trialled at JFK and Fort Lauderdale airports.
Singapore and the UK have launched a series of trials to test the crew module of ICAO’s Council Aviation Recovery Taskforce (CART) Take-off guidelines.
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As part of a new health and hygiene programme, Etihad has employed wellness ambassadors to provide essential health information and care for passengers.
IATA has stated that it backs the use of face masks onboard, but opposes social distancing measures that would leave “middle seats” empty.
Personal protective equipment, thermal scanners and social distancing indicators have been introduced to help keep passengers and staff safe.
British Airways will provide its crew with iPhone XRs loaded with a selection of apps to help offer customers additional assistance during their journey.
A total of 450 crew members will have access to all of the necessary flight information inflight via their iPad 4th Gen tablet devices.
FTE explores how Delta, Lufthansa, Air NZ, Philippine Airlines and Japan Airlines are empowering crew to enhance the in-flight experience.
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