Up in the Air: Crew Empowerment

IBM and United Airlines have announced a collaboration to deliver a suite of enterprise iOS apps to empower the carrier’s front-line employees.

FTE speaks to Alaska Airlines’ Matthew Coder about how the airline is empowering crew members with mobile apps. Staff are able to access information in-flight, which can improve passenger experience.

Boeing has announced that it is using its new vCabin tool to test a range of interactive technologies that could revolutionise the aircraft cabin. 

From early 2016 easyJet will trial new cabin crew and engineer uniforms, which feature LED lights, in-built microphones and air quality sensors.

Allison Ausband, Delta’s SVP of In-Flight Service, explains how the tablet-based Guest Service Tool will help flight attendants personalise the onboard experience.

Global Eagle Entertainment (GEE) has announced the acquisition of masFlight and navAero, which will enable the company to better leverage big data and analytics.