REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The new ‘Onboard Delights’ catering concept has been designed to meet customer demands for fresh, quality and sustainable food and beverage offerings.
Qatar Airways’ Genevieve Rosario shares how the carrier has continued to invest in the customer experience, technology and new products and services.
All Nippon Airways (ANA) has partnered with JAMCO Corporation to develop the world’s first hands-free door that allows easy access to lavatories onboard.
All Nippon Airways (ANA) is launching new meal trays made from biodegradable materials for inflight meals, which will reduce 30% of plastic used for inflight services.
Virgin Australia has introduced its new Business Class menu, which features locally sourced produce and provides more choice to customers.
Emirates has reopened its iconic A380 Onboard Lounge and Shower Spa for first class passengers, and resumed its multi-course meal service across all cabins.
Qatar Airways has introduced a new range of vegan dishes for Business Class passengers, designed to cater to the increasing demand for plant-based food.
The new robot has been taken into operation at KLM Catering Services to assist with the production of economy class meals and reduce handling costs.
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Transavia passengers on selected flights from Schiphol Airport can now order a meal through Just Eat’s platform up to one hour before their flight.
Etihad Airways has partnered with Singapore-based startup Lumitics to trial a technology, that will track unconsumed meals from a plane after it lands.
FTE looks at some recent initiatives from Delta, United, Iberia, JetBlue and Etihad Airways to keep passengers and crew safe inflight.
As part of the Etihad Wellness health and hygiene programme, premium passengers will receive a snood style face mask for use throughout their journey.
In our recent webinar, JAL, Boeing, APEX and ACA discussed new approaches to aircraft cabin interiors, catering, IFEC and passenger wellbeing post-COVID-19.
The Onboard Hospitality team has this year announced the winners of the 2020 Onboard Hospitality Awards by video.
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