REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The latest news, analysis and insight relating to hospitality in the aviation, transport and travel industries.
Air France is elevating its onboard experience with a new cocktail collection available across all long-haul cabins. Created in partnership with chef mixologist Matthias Giroud, the drinks celebrate French mixology and craftsmanship.
WestJet is enhancing its onboard food and beverage offering through a new partnership with Calgary’s Tool Shed Brewing Company. From 15 July 2026, travellers will be able to enjoy three locally brewed craft beers.
United Airlines is launching a new chef-curated inflight dining experience in partnership with Chef’s Table, bringing globally inspired menus and pre-order options to Polaris Business Class from August 2026.
SWISS is enhancing the passenger experience with digital inflight menus that allow travellers to view meal options before departure and, on eligible flights, pre-select or pre-order their preferred meal.
Alaska Airlines and Hawaiian Airlines are enhancing the onboard passenger experience with a refreshed beverage programme featuring a new international Business Class wine selection, premium cold brew coffee and more.
American Airlines is introducing U.S. Soccer-themed amenity kits across premium cabins this summer, celebrating the FIFA World Cup 2026 with matchday-ready design and travel-focused skincare.
Delta Air Lines is refreshing its Delta One Missoni amenity kits with five seasonal colourways and an upgraded Grown Alchemist skincare routine, elevating inflight self-care and collectability.
Etihad Airways is rolling out a new collectable Business Class Destination Collection featuring 14 city-inspired amenity kits, alongside a first-of-its-kind skincare partnership with LANEIGE.
Lufthansa has unveiled FOX, its Future Onboard Experience, across all long-haul cabins, backed by a €70m investment in personalisation, comfort and signature moments to elevate passenger experience and service consistency.
Air France is upgrading its Premium cabin with a new culinary experience by Michelin-starred chef Frédéric Simonin, alongside enhanced recliner seats, comfort amenities, and 4K touchscreens for an elevated long-haul journey.
Southwest Airlines teams up with Siete Foods to bring Mini Grain Free Mexican Wedding Cookies to Extra Leg Room passengers, offering a tasty, gluten-free, dairy-free snack and enhancing the onboard experience.
Alaska Airlines debuts its new International Business Class on 787-9 Dreamliners, offering lie-flat suites, premium dining, luxury amenities, lounge access, and Starlink connectivity for a next-level long-haul travel experience.
Lufthansa has launched its new FOX premium onboard experience in First Class, introducing personalised dining, upgraded service elements and a data-driven approach to redefining the long-haul passenger experience.
United Airlines has unveiled United Relax Row, a first-in-North-America Economy seat that converts into a couch with extra comfort, custom bedding, and family-friendly amenities, set to roll out on long-haul flights by 2027.
American Airlines marks 100 years with limited-edition centennial amenity kits, premium pyjamas, and updated slippers. Each kit tells a unique era of the airline’s story, elevating the onboard experience for today’s travellers.
Lufthansa is elevating long-haul travel with its Future Onboard Experience (FOX), launching with First Class in 2026 and featuring a new partnership with BABOR to deliver premium, personalised inflight skincare and comfort.
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