Amber Simonsen, Director, Guest Product Delivery, Alaska Airlines, discusses COVID-19 testing, new product launches and changing passenger behaviour.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Amber Simonsen, Director, Guest Product Delivery, Alaska Airlines, discusses COVID-19 testing, new product launches and changing passenger behaviour.
Emirates has reopened its iconic A380 Onboard Lounge and Shower Spa for first class passengers, and resumed its multi-course meal service across all cabins.
Qatar Airways has introduced a new range of vegan dishes for Business Class passengers, designed to cater to the increasing demand for plant-based food.
The new robot has been taken into operation at KLM Catering Services to assist with the production of economy class meals and reduce handling costs.
Transavia passengers on selected flights from Schiphol Airport can now order a meal through Just Eat’s platform up to one hour before their flight.
The Onboard Hospitality team has this year announced the winners of the 2020 Onboard Hospitality Awards by video.
Inflight catering companies share strategies for tackling the impact of the COVID-19 outbreak, while supporting airlines and protecting the supply chain.
Air New Zealand is trialling edible coffee cups for customers in the air and on the ground as it explores new and innovative ways to reduce waste.
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The exclusive amenity kits are made from vegan leather and are offered in two different colour options for Qatar Airways’ passengers.
Cathay Pacific is introducing a pork substitute called OmniPork to its onboard offering, becoming the first airline to serve the plant-based alternative.
Mohammad Bhimani gives his verdict on the new Club Suite product on British Airways’ first A350 routing between London Heathrow and Dubai.
As planning for ‘Project Sunrise’ gathers pace, Qantas has announced three ultra-long-haul research flights to study passenger and crew wellbeing.
The new menus, designed by Michelin-starred British chef Tom Kerridge, will be available in every cabin on all of the airline’s long-haul flights.
SATS and Dassault Systèmes have successfully implemented a digital twin experience of a central kitchen to enhance SATS’ inflight kitchen operations.
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