British Airways has appointed a full-time Master of Wine to elevate the premium experience for its customers both on the ground and up in the air.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
British Airways has appointed a full-time Master of Wine to elevate the premium experience for its customers both on the ground and up in the air.
Virgin Atlantic is to offer passengers a fun and festive menu for Christmas. Customers travelling in every cabin on selected flights from 24 to 26 December will be served seasonal favourites.
Emirates is ensuring passengers feel festive for the whole month of December, with seasonal food in its lounges at Dubai International Airport and onboard.
Cathay Pacific is resuming its first class service, initially on its prime daily London Heathrow route.
Content plans: Year in review, PoC summary, and plans for 2024.
Find out more >>Content plans: Proof of Concept (PoC) update, New Member presentations, Peak Holiday Lessons Learned
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Find out more >>Content plans: Proof of Concept (PoC) update, Sustainability, Tagging and Tracking and new member presentation.
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Find out more >>Content plans: Progressive digital retailing strategies from around the world
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Find out more >>Content plans: Fraport presentation, autonomous operations, and sustainability.
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Find out more >>Content plans: Pittsburgh International Airport presentation, Autonomous operations & Robotics POC updates.
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Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of other new technologies in travel retail.
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Here we highlight some of the most innovative solutions that will be on display at FTE APEX Asia Expo, taking place in Singapore on 9-10 November 2022.
The Etihad Airways economy class experience is being upgraded with sustainability and an improved guest experience in mind, including new soft furnishings and tableware.
Virgin Atlantic’s latest onboard innovation, ‘The Booth’, is an Upper Class social space on its A350s, designed for leisure passengers.
Delta Air Lines is partnering with a number of leading consumer brands to stimulate wellbeing across the passenger journey.
11-13 June 2024, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
11-13 June 2024, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
All Nippon Airways (ANA) has introduced an expanded inflight meal menu, featuring healthier dishes and ingredients with less environmental impact.
Virgin Australia has unveiled a refreshed Business Class and Economy Class menu, in time for the Australian summer holiday season.
Alaska has become the first US airline to introduce inflight water service free of single-use plastic bottles and plastic cups.
Singapore Airlines has partnered with wellness brand Golden Door to bring wellbeing options for passengers travelling between Singapore and the US.
The new menus aim to reduce waste and weight onboard Finnair’s flights, in line with its ambitions to become carbon neutral by 2045.
Switching to a more sustainable inflight serviceware has the potential to remove 28 million single-use plastic dishes and cutlery every year.
The Onboard Hospitality team has this year announced the winners of the 2021 Onboard Hospitality Awards by video.
SWISS has launched a new trial to offer customers unsold food items inflight at reduced prices, in a bid to minimise waste.
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