REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Air Canada has signed an inflight entertainment content agreement with Anuvu, starting in September 2024, significantly increasing the content selection to 1,000+ movies and 3,500+ TV episodes.
Delta Sync seatback has now been introduced on more than 330 Delta aircraft for a personalised experience, while BBC News joins the airline’s live TV line-up. Hear more from BBC News at FTE APEX Asia Expo 2024.
Air India has launched the Vista wireless inflight entertainment (IFE) service – powered by Bluebox – across its existing widebody fleet to provide uninterrupted entertainment and enhance overall CX.
Qatar Airways is the launch customer for the latest version of FlightPath3D’s junior-sized 3D Flight Tracker, as it aims to inspire the next generation of travellers with a fun and engaging onboard CX.
Etihad Airways has equipped 10 Airbus A320 aircraft that recently joined its fleet with AirFi’s wireless inflight entertainment (IFE) platform and has gone live with complimentary streaming IFE for passengers.
Cathay Pacific is collaborating with FlightPath3D to blend flight tracking with the airline’s IFE. ‘My Journey’ incorporates a customised welcome experience, flight preview mode, and inflight exploration.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
Air Arabia and Panasonic Avionics have announced an agreement for the installation of the eXW wireless IFE solution across 172 aircraft, delivering a premium experience to passengers’ personal devices.
Qantas has selected Panasonic Avionics’ Astrova IFE solution for its ultra-long-haul ‘Project Sunrise’ flights from the east coast of Australia to Europe and New York, which will be operated with the A350-1000.
The LATAM group now has free and exclusive Disney+ content on its LATAM Play inflight entertainment service. The agreement secures the streaming platform’s content across LATAM’s operational network.
Discover Airlines has installed the AERENA Inseat System by AERQ in one of its A320s. This has been realised through a partnership between AERQ, Discover Airlines and Lufthansa Group Innovation Runway.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
The LATAM group now has free and exclusive Disney+ content on its LATAM Play inflight entertainment service. The agreement secures the streaming platform’s content across LATAM’s operational network.
Discover Airlines has installed the AERENA Inseat System by AERQ in one of its A320s. This has been realised through a partnership between AERQ, Discover Airlines and Lufthansa Group Innovation Runway.
Air India has selected Thales’ AVANT Up inflight entertainment (IFE) solution for its fleet of Airbus and Boeing aircraft, as it aims to “provide passengers with a unique onboard entertainment system”.
Japan Airlines and Panasonic Avionics have revealed features of the inflight entertainment (IFE) system, digital solutions, and connectivity service installed on the carrier’s new Airbus A350-1000 fleet.
In this interview, Yelena Obukhova, Vice-President Inflight Services, Air Astana, shares insights into the airline’s focus on personalisation, inflight entertainment, sustainability and emerging technologies.
Lufthansa Group and Spafax have announced an extension of their strategic partnership until 2028, aiming to revolutionise the passenger journey by integrating state-of-the-art entertainment experiences.
Aeromexico has announced a new partnership with Touch Inflight Solutions. Together, they aim “to deliver best-in-class inflight entertainment experiences that reflect Aeromexico’s modern identity”.
LATAM has extended its partnership with Touch Inflight Solutions. Together, they aim to deliver unique and exclusive content experiences to passengers on the onboard entertainment platform, ‘LATAM Play’.
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