Redefining the end-to-end passenger experience | Independent news and events
Airlines across the world earned approximately $28.1 billion in revenue from baggage fees in 2018, according to a report by IdeaWorksCompany and CarTrawler.
The partnership with Vanderlande will focus on applying the latest autonomous vehicle technology to the baggage handling process at Hong Kong International Airport.
Michael Ibbitson, Dubai Airports’ EVP, Technology and Infrastructure, discusses beacons, robotics, biometrics and the airport of the future.
Sicco Santema, Coordinator of the PASSME project, explains why changes to baggage, boarding and passenger devices can help to create an expedited experience.
Alaska Airlines has become just the second North American carrier to achieve Fast Travel Platinum status, which recognises airlines’ self-service efforts.
Low-cost carrier Air Arabia has introduced a check-in facility in a Sharjah city mall, enabling passengers to drop off their bags and collect their boarding pass before going to the airport.
This week in London, FTE’s Assistant Editor, Amy Hanna, met one-to-one with Ryanair’s eclectic CEO Michael O’Leary, who outlined how he intends to eradicate checked bags, when he plans to introduce Wi-Fi onboard Ryanair flights and why he refuses to embrace mobile technology.
BA is to trial an electronic bag tag. Customers simply hold their smartphone over the tag, which updates with a unique barcode containing their flight details.
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
03 - 04 June 2020
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
Miami International Airport is implementing new self-service technologies and virtualisation as part of its US$6.4 billion capital improvement programme.
Travellers at Scotland’s busiest airport can now check in their bags in just 30 seconds with the launch of its latest state-of-the-art facility, the UK’s first multi-airline bag drop.
The aircraft manufacturer has made a next-generation step in baggage technology with the unveiling of its innovative ‘smart’ luggage prototype, which features an embedded RFID chip that can be tracked using the ‘Find my Bag’ function of the bag’s accompanying iPhone app.
Last week we began our countdown of FTE Asia’s 10 trends. Here are five more concepts changing the passenger experience, and not in the ways you might expect.
Passengers departing from MIA can now deposit their bags quicker and easier than ever before
Baggage handling at airports across Asia is set to receive a boost, courtesy of IT solutions giants Unisys’ latest enhancements.
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