The second phase of the FTE APEX Business Model Transformation Think Tank was presented last week during FTE APEX Virtual Expo 2021.
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The second phase of the FTE APEX Business Model Transformation Think Tank was presented last week during FTE APEX Virtual Expo 2021.
FTE highlights the cutting-edge innovations that will be on display at FTE APEX Virtual Expo 2021 – from touchless tech and digital health passports to AI, IoT solutions and new IFEC tools.
Submit your ideas to help us redefine key areas of the end-to-end travel experience, and drive the industry’s business transformation forward.
The key recommendations from the FTE APEX Business Model Transformation Think Tank were unveiled during this week’s Virtual Expo.
Korean Air has launched a new service on its app which sends out push notifications to inform passengers when their baggage is safely loaded.
The service, delivered with Marriott, is available to Polaris customers flying between New York/Newark and London Heathrow airports.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>BAGTAG has announced the development of the world’s first multi-solution EBT (Electronic Bag Tag) platform, BAGTAG BRIDGE, in partnership with One Bag Tag.
Michael Ibbitson, Dubai Airports’ EVP, Technology and Infrastructure, discusses beacons, robotics, biometrics and the airport of the future.
Sicco Santema, Coordinator of the PASSME project, explains why changes to baggage, boarding and passenger devices can help to create an expedited experience.
Alaska Airlines has become just the second North American carrier to achieve Fast Travel Platinum status, which recognises airlines’ self-service efforts.
Sicco Santema, Coordinator of the PASSME project, explains why changes to baggage, boarding and passenger devices can help to create an expedited experience.
Alaska Airlines has become just the second North American carrier to achieve Fast Travel Platinum status, which recognises airlines’ self-service efforts.
Finnish airport operator Finavia has introduced self-service bag drop at Turku Airport, following recent implementations at Helsinki and Oulu airports.
British Airways passengers arriving at London City Airport from Edinburgh and Glasgow can make use of the Carousel Collection and onward delivery services.
Low-cost airline Wizz Air has launched a new Privilege Pass, which offers unlimited priority boarding and free large cabin bags for a one-off annual fee.
In the latest stage of its customer service improvement push, Ryanair will for the first time let passengers bring a second small carry-on bag onboard.
Low-cost carrier Air Arabia has introduced a check-in facility in a Sharjah city mall, enabling passengers to drop off their bags and collect their boarding pass before going to the airport.
This week in London, FTE’s Assistant Editor, Amy Hanna, met one-to-one with Ryanair’s eclectic CEO Michael O’Leary, who outlined how he intends to eradicate checked bags, when he plans to introduce Wi-Fi onboard Ryanair flights and why he refuses to embrace mobile technology.
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