FTE’s Head of Baggage Transformation Darin Juby identifies the key trends that will help transform the baggage experience in 2023 and beyond.


FTE’s Head of Baggage Transformation Darin Juby identifies the key trends that will help transform the baggage experience in 2023 and beyond.

Take a look at this year’s highlights from the FTE BIWG, including live and virtual events, invaluable networking opportunities for knowledge-sharing and business development, exclusive tours, and game-changing PoCs.

Following a successful PoC facilitated by the FTE BIWG, Copenhagen Optimization’s Better Baggage solution is moving to full implementation at Toronto Pearson Airport.

The FTE Baggage Innovation Working Group (BIWG) has launched a call for expressions of interest for its new proof of concept (POC) initiative, which focuses on permanent bag tags.

Darin Juby, FTE’s Head of Baggage Transformation, discusses the recent reclaim optimisation Proof of Concept at Toronto Pearson and the key focuses of the FTE Baggage Innovation Working Group.

Using the electronic bag tags travellers will be able to tag their own bags via the Alaska Airlines mobile app and skip the step of printing traditional bag tags upon arrival at the airport.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Following a successful trial phase at Geneva Airport, passengers departing Zurich Airport with SWISS can now make use of AirPortr’s smart baggage offering.

In this thought-leadership piece, BagsID Network discusses how AI can be instrumental in revolutionising baggage handling.

FTE is excited to announce that Brock Solutions has signed up as a Strategic Partner of the FTE Baggage Innovation Working Groups.

AirPortr’s CEO Randel Darby reflects on the FTE Baggage Innovation Working Group’s recent online meetings, and the future of offsite baggage processing.

FTE is excited to announce that Brock Solutions has signed up as a Strategic Partner of the FTE Baggage Innovation Working Groups.

AirPortr’s CEO Randel Darby reflects on the FTE Baggage Innovation Working Group’s recent online meetings, and the future of offsite baggage processing.

Last week FTE hosted the first FTE Baggage Innovation Working Groups, delivered with the support of our Strategic Partners Airportr and BagsID Network.

Riga Airport has introduced four new self-service baggage drop-off points as part of its focus on state-of-the-art automated solutions in passenger service.

FTE is excited to announce that BagsID has signed up as a Strategic Partner of the new FTE Baggage Innovation Working Groups.

Future Travel Experience (FTE) is excited to announce that AirPortr has signed up as a Strategic Partner of the new FTE Baggage Innovation Working Groups.

The airport has selected Elenium Automation to install its VYGR self-service technology, including 30 portable check-in kiosks and 23 bag drops.

Play your part in transforming the baggage experience and build upon ideas forged by senior executives at PIT, Wizz Air, BIAL, AirAsia, Virgin Atlantic and more.
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