REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The latest news relating to airline and airport baggage handling processes, covering self-service bag drop, common use baggage solutions, home-printed bag tags, NFC/RFID permanent bag tags, baggage tracking and baggage reconciliation.
Qatar Airways is the first airline in the Middle East to innovate the passenger journey by introducing electronic bag tags. The concept is being produced and executed by BAGTAG, allowing travellers to check-in baggage using their smartphones.
Queenstown Airport is enhancing the passenger experience with a major terminal upgrade, including new bag drop and kiosk technology provided by Elenium.
FTE’s Head of Baggage Transformation Darin Juby identifies the key trends that will help transform the baggage experience in 2023 and beyond.
Take a look at this year’s highlights from the FTE BIWG, including live and virtual events, invaluable networking opportunities for knowledge-sharing and business development, exclusive tours, and game-changing PoCs.
Content plans: Proof of Concept (PoC) selections, Geneva Airport presentation, recap on holiday operations, and new member presentation.
Find out more >>Content plans: Featuring a presentation by Aeroporti di Roma, followed by an interactive discussion.
Find out more >>Content plans: Featuring presentations by airBaltic and SITA Lab, followed by an interactive discussion.
Find out more >>Content plans: Tampa International Airport presentation, imaging and tagging, and new member presentation. Find out more >>
Content plans: Featuring presentations by Schiphol Group’s Innovation Hub, Schiphol Group Aviation Solutions, and more.
Find out more >>Content plans: Amsterdam Airport Schiphol presentation, autonomous operations, and sustainability. Find out more >>
Content plans: An interdisciplinary series of workshops, industry site tours, and networking opportunities in Pittsburgh, which will bring together aviation and robotics industry professionals to solve technical aviation challenges with robotics solutions.
Details to be announced soonContent plans: Autonomous operations. Find out more >>
Content plans: Dublin Airport presentation, PoC update and presentations. Find out more >>
Content plans: PoC update, offsite baggage processing, new innovation. Find out more >>
Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, bag imaging for border processing (CBP, TSA, Pangiam). Find out more >>
Content plans: PoC update, imaging. Find out more >>
Content plans: Bag tracking, autonomous, automation. Find out more >>
Content plans: Year in review, PoC summary, and plans for 2024. Find out more >>
A new offsite city check-in service is now available for Etihad Airways, Wizz Air and EGYPTAIR passengers travelling from Abu Dhabi International Airport.
The feature allows Malaysia Airlines passengers to easily make a report, track and monitor the recovery process of their lost luggage via their personal devices.
Darin Juby, FTE’s Head of Baggage Transformation, discusses the recent reclaim optimisation Proof of Concept at Toronto Pearson and the key focuses of the FTE Baggage Innovation Working Group.
Using the electronic bag tags travellers will be able to tag their own bags via the Alaska Airlines mobile app and skip the step of printing traditional bag tags upon arrival at the airport.
23-25 May 2023, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
23-25 May 2023, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
19-21 Sep 2023, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
8-9 November 2023, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Following a successful trial phase at Geneva Airport, passengers departing Zurich Airport with SWISS can now make use of AirPortr’s smart baggage offering.
Zurich Airport has deployed 20 self bag drop kiosks, supplied by Materna IPS, in its latest initiative to provide a seamless travel experience.
FTE is pleased to announce that GTAA’s Director of Baggage Services Darin Juby has been appointed as FTE’s new Head of Baggage Transformation.
The Auckland Airport Transport Hub will transform the passenger experience, check-in and baggage handling, with works expected to begin in June.
Submit your suggestions on how the future of baggage handling could be reimagined over the next 10 years for the chance to pitch at FTE Dublin (7-9 June 2022).
The new digital hub is part of the ongoing evolution of the FTE Baggage Innovation Working Group, offering members a source of inspiration and a plethora of useful resources.
The first phase of the $2.3 billion Delta Sky Way features new centralised check-in lobby, expanded security checkpoint and baggage claim.
The system is equipped with a biometric photo-matching technology that compares a scan of government-issued identification with a photo of the passenger for verification.
FTE’s Head of Baggage Transformation Andrew Price identifies the key trends that will help transform the baggage experience in 2022 and beyond.
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