REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The latest news relating to airline and airport baggage handling processes, covering self-service bag drop, common use baggage solutions, home-printed bag tags, NFC/RFID permanent bag tags, baggage tracking and baggage reconciliation.
Play your part in transforming the baggage experience and build upon ideas forged by senior executives at PIT, Wizz Air, BIAL, AirAsia, Virgin Atlantic and more.
British Airways has teamed up with AirPortr to develop new fast bag drop areas for passengers travelling through London Heathrow’s Terminal 5.
The second phase of the FTE APEX Business Model Transformation Think Tank was presented last week during FTE APEX Virtual Expo 2021.
Passengers travelling from Abu Dhabi Airport can now check in their bags, pick their seat and collect their boarding pass and luggage tags from their home.
The new ultraviolet disinfection system at Kuala Lumpur International Airport will automatically disinfect baggage as it passes through the conveyor belt.
Lufthansa Group has launched a new contactless system for passengers to report delayed baggage, avoiding long queues at busy baggage service counters.
Spirit Airlines is introducing biometric check-in which would reduce face-to-face interactions between airline staff and passengers.
Tokyo International Airport (Haneda) has installed a new self bag drop system at Terminal 2 and 3, jointly implemented by Materna IPS and Tokyo Kanetsu.
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Avinor has rolled out a touchless travel programme to tackle the impact of COVID-19 and help restore travel confidence ahead of the summer season.
Korean Air has launched a new service on its app which sends out push notifications to inform passengers when their baggage is safely loaded.
In an effort to protect passengers and staff from COVID-19, Bengaluru Airport has introduced contactless technology at all steps of the journey.
Singapore Changi Airport has announced that it is upgrading its Terminal 2 Baggage Handling System to deliver higher reliability and efficiency.
Developed in partnership with Daifuku, Japan Airlines has debuted the self baggage drop system at Haneda Airport Terminal 1 to reduce queuing times.
The new services installed by Collins Aerospace allow Aer Lingus passengers to check-in for their flight using common-use self-service kiosks.
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