REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
IAG and Aurrigo have commenced deployment and demonstration of the Auto-DollyTug autonomous baggage tractor at CVG. IAG and CVG are both Corporate Partners of the FTE Digital, Innovation & Startup Hub.
Changi Airport – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 – has welcomed completion of the new baggage handling system in T2 by BEUMER (a Strategic Partner of the FTE BIWG).
FTE’s Head of Baggage Transformation Darin Juby identifies the key trends that will help transform the baggage experience in 2024 and beyond, including bag tracking, robotics, automation and sustainability.
Eurowings has entered into a five-year contract with SITA – a Strategic Partner of the FTE Baggage Innovation Working Group – to deploy SITA Bag Journey for real-time tracking information of passenger bags.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Heathrow Airport has agreed a deal with BEUMER Group – a Strategic Partner of the FTE Baggage Innovation Working Group – to design and install a state-of-the-art new baggage system in Terminal 2.
London Stansted has received planning permission to extend its terminal building, transforming the airport experience at every step of the journey from check-in on departure to immigration on arrival.
Kaunas Airport is installing next-gen aviation security scanners and baggage handling lines. The three CT scanners in the departures zone will be in place in November, with testing planned during December.
An $81 million expansion is underway to almost double the size of the Virgin Australia arrivals hall at Melbourne Airport. The upgrade includes a new baggage carousel and oversized baggage collection point.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Munich Airport has introduced smart baggage trolleys in T2. Using a tablet on a carry-on baggage trolley, travellers can receive flight information and be guided to facilities such as shops and restaurants.
Avinor and Vanderlande – both members of the FTE Baggage Innovation Working Group – have formed an innovation partnership to explore ways of fully automating the last mile of the baggage handling process.
Virgin Australia has launched a baggage tracking tool across more than two thirds of its domestic network, allowing travellers to know where their bag is at every step of the journey to deliver a seamless CX.
Amsterdam Airport Schiphol, an Airport Lab Network Partner of the FTE Baggage Innovation Working Group, has purchased 30 new lifting aids as it continues to improve working conditions in the baggage hall.
easyJet has expanded its twilight bag drop service to Glasgow Airport, as part of new customer initiatives “for a quicker and easier journey”. The service is free for travellers on early morning flights.
Icelandair is to launch the Crew Solution from BAGTAG – a Strategic Partner of the FTE BIWG. After a successful PoC, it is introducing the innovation to “streamline processes and offer smooth journeys”.
Kristen Berndt, Senior Manager, Baggage Strategy & Innovation, United, explains the airline’s key efforts to streamline the passenger experience, better leverage data, and embrace emerging technologies.
Singapore Airlines – a Headline Partner of FTE APEX Asia Expo (Singapore, 8-9 November 2023) – has partnered with baggage collection service AirPortr for customers travelling from Heathrow Terminal 2.
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