On the Ground: Baggage

FTE speaks to SITA, Rockwell Collins, DSG Bagdrop, Materna, P5T and ICM about the future direction of self-service bag drop and the role that biometrics will play.

Five of the new bag drop units equipped with biometric cameras have been installed at Auckland Airport, and eight more will be added in early 2016.

Heathrow Airport has become the third London airport to offer the on-demand baggage delivery service, which enables bag-free travel to and from the airport.

Airports Authority of India has started the rollout of the new baggage management system, which will be introduced at all 38 of its airports.

Domestic and international travellers flying with American Airlines can now track their bags in real time via a dedicated page on the carrier’s website.

Airport Authority Hong Kong has signed an agreement with Rockwell Collins for the installation of 120 of Type22’s common use self-service bag drop units.