REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The latest news relating to airline and airport baggage handling processes, covering self-service bag drop, common use baggage solutions, home-printed bag tags, NFC/RFID permanent bag tags, baggage tracking and baggage reconciliation.
Monterrey International Airport is preparing to open a new baggage claim facility featuring advanced tracking technology, five high-speed carousels and energy-efficient infrastructure as part of a wider terminal expansion.
Sunshine Coast Airport has opened a new arrivals precinct and baggage claim featuring upgraded amenities and greater baggage handling capacity, enhancing CX and efficiency as its transformation progresses.
Gerald R. Ford International Airport has unveiled $135m in terminal enhancements, including an advanced baggage system, boosting processing capacity to nearly 1,000 bags per hour and improving passenger flow.
VINCI Airports is expanding baggage-free travel options, with passengers at Edinburgh and Budapest able to check-in luggage away from the terminal and enjoy a smoother journey to the airport.
When baggage scan uploads began failing at a US airport, strong cellular coverage wasn’t the problem. Network performance data revealed peak-time congestion and highlighted how switching providers and increasing bandwidth could improve aircraft turn times.
Korean Air and Delta Air Lines are expanding Seamless Baggage Transfer to Seattle and Los Angeles, enabling faster U.S. connections for travellers from Korea. The service eliminates baggage recheck requirements.
Condor has partnered with Airportr to launch a door-to-flight baggage service at Frankfurt Airport, enabling passengers to check-in luggage from home or a hotel and enjoy a more seamless airport experience.
Saudia has introduced Google’s Share Item Location feature to support faster baggage recovery, enabling passengers to securely share tracking data and gain greater visibility and reassurance during the journey.
Ahead of his participation at APEX FTE EMEA and Ancillary & Retailing 2026, Brian Horgan, Transformation Lead, discusses how Aer Lingus is enhancing ramp and baggage operations through digital transformation, real-time data, and a focus on empowering frontline teams.
On 16 March 2026, members of the FTE Digital, Innovation & Startup Hub and FTE Baggage Innovation Working Group gathered in London for a Heathrow-hosted FTE Communities Live Day, featuring inspiration-filled sessions, and much more.
SAS is introducing Share Item Location in Find Hub, offering travellers real-time location sharing for their tagged items. This innovative feature provides travellers with more control and accelerates baggage recovery.
The Philippines’ Ninoy Aquino International Airport is accelerating digital transformation, with more airlines joining its automated passenger processing programme to expand self-check-in, bag drop and e-gate boarding.
On 9-11 February 2026, the FTE Baggage Innovation Working Group gathered in Orlando for three days of inspiration-filled sessions, collaborative discussions, valuable networking, and exclusive tours, hosted by Orlando International Airport.
Sunshine Coast Airport has launched a cutting-edge outbound baggage facility as part of its $170m terminal transformation. The new system enhances baggage handling capacity, security, and operational efficiency.
Our comprehensive focus on the key baggage trends set to shape the industry in 2026 and beyond features compelling insights from FTE Baggage Innovation Working Group (BIWG) Captains and a wide selection of BIWG Partners.
Heathrow has announced plans to invest £1.3 billion in infrastructure in 2026, enhancing CX and operational efficiency. Plans include a revamp of Terminal 4, a new dedicated baggage system for Terminal 2, and much more.
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