REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Singapore Airlines is upgrading its inflight experience with next-generation KrisWorld entertainment and Starlink high-speed connectivity, giving passengers greater choice, personalisation and flexibility.
Delta has completed its global free WiFi rollout, extending connectivity to Asia-Pacific routes and enabling SkyMiles members in all cabins to message, browse and stream on personal devices across its international network.
Alaska Airlines and Hawaiian Airlines have refreshed their international Suites menus with destination-inspired dishes, premium wines and expanded pre-order options, bringing acclaimed chefs and regional flavours to inflight dining.
All Nippon Airways is deploying Quvia’s network platform to monitor inflight connectivity and passenger experience in real time, supporting smarter optimisation decisions as the airline expands high-speed onboard internet.
easyJet will introduce Starlink high-speed inflight WiFi across its fleet from 2027, enabling passengers to stream, browse and stay connected in the air, while paving the way for new digital services to enhance onboard CX.
United Airlines now offers Starlink connectivity on nearly half its daily departures and has launched a digital tracker to help passengers check WiFi availability on upcoming flights as the rollout continues.
oneworld has rolled out simplified digital check-in across all member airlines, helping passengers on multi-carrier journeys scan passports, access boarding passes and manage their travel more seamlessly.
British Airways has partnered with Hoppers to bring Sri Lankan cuisine to Club World customers on its new Colombo route, with a specially curated menu and signature cocktail celebrating the island’s rich culinary heritage.
Somon Air is introducing inflight entertainment for the first time across eight new Boeing 737 MAX 8 aircraft, partnering with Moment to deliver wireless streaming and much more as part of its fleet modernisation programme.
Alaska Airlines has partnered with Meili to modernise its car rental booking CX, enhance operational efficiency and retain control of its brand and customer data. The airline went live just nine business days after kick-off.
Southwest Airlines, Worlds, Dallas Fort Worth International Airport, and more explore how Physical AI could transform airline and airport operations, enhance CX and redefine the relationship between people, data and technology.
Southwest Airlines has launched a first-of-its-kind U.S. airline plugin in ChatGPT, enabling travellers to discover and shop for flights through AI. Developed with OpenAI and AWS, it enables AI-powered travel planning.
Delta Air Lines is preparing to extend fast, free Delta Sync Wi-Fi across its trans-Pacific network, marking the final step towards global connectivity and allowing passengers to stay connected across six continents.
Air France is refreshing its onboard dining experience with new menus from Michelin-starred chefs and renowned pastry specialists across La Première, Business and Premium, featuring seasonal French ingredients.
Noida International Airport has partnered with The ePlane Company to develop the infrastructure and operational systems needed to support electric air taxis, enabling future airport transfers, urban commutes and more.
KLM will extend free, high-speed WiFi to intercontinental flights from mid-2027, partnering with Starlink to give passengers unlimited onboard connectivity for browsing, streaming and staying connected across oceans.
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