REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
United Airlines is introducing a new Economy Plus seating concept on its Airbus A321XLR fleet, adding extra space and a shared table design as part of its wider strategy to enhance passenger choice and onboard comfort.
Air New Zealand has unveiled Boeing 777-300ER cabin upgrades featuring new Business Premier and Economy interiors, delivering a more consistent international passenger experience while extending the life of its existing fleet.
Air France has unveiled new comfort kits across its La Première, Business and Premium cabins, combining refined design, premium skincare partnerships and sustainable materials to enhance the long-haul passenger experience.
Air Canada has introduced new premium bedding and amenities across all cabins on international flights, enhancing passenger comfort and wellbeing as part of its end-to-end customer experience strategy.
Vueling has partnered with Google Gemini to launch an AI-powered experience that transforms travellers’ favourite holiday memories into personalised digital magnets, extending customer engagement.
Copa Airlines is introducing Starlink inflight connectivity across its fleet, becoming the first airline in Latin America to offer the high-speed WiFi service, with rollout scheduled for completion in early 2027.
Salla Rinta-Kanto, Head of Products and Retailing Development, shares how Finnair is applying modern retailing principles throughout the passenger journey – from personalised ancillary offers to a new onboard ordering platform.
Help shape the future of aviation. Cast your vote in FTE’s special 20th anniversary poll and tell us which technology will transform the industry over the next 20 years. Results will be revealed at FTE Global, Dallas, Texas, 8 to 10 September.
Alaska Airlines and Hawaiian Airlines are accelerating their Starlink inflight WiFi rollout across the combined fleet, delivering free, high-speed connectivity and a seamless new onboarding experience via Atmos Rewards.
Air Canada and Club Avolta are expanding loyalty across the travel journey, enabling Aeroplan members to earn points on airport retail purchases, with dining locations set to join the programme later this year.
International Airlines Group has invested in MAKO to accelerate Flightfilm, a shark skin-inspired technology designed to reduce aircraft drag, cut fuel burn and emissions, and improve operational efficiency.
Nice Côte d’Azur Airport is preparing for Europe’s first commercial eVTOL operations through a new alliance supporting Joby Aviation’s electric air taxi, advancing sustainable, next-generation air mobility.
Emirates has unveiled a next-generation signature lounge concept for global rollout, investing more than AED 50 million in each lounge to deliver premium design, integrated technology and elevated hospitality.
Air France is elevating the premium lounge experience at Paris-CDG with new seasonal menus by renowned chef Yves Camdeborde, combining French culinary excellence with a commitment to more sustainable dining.
SimpliFlying Founder & CEO Shashank Nigam shares how agentic AI will fundamentally reshape airline distribution, determining which carriers reach travellers first and which offers are surfaced, or ignored, by autonomous digital agents.
Southwest Airlines has begun rolling out Starlink-powered inflight connectivity, giving passengers access to high-speed internet for streaming, working and staying connected throughout their journey.
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