REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Virgin Atlantic is the first UK airline to offer British Sign Language trained cabin crew to ensure an inclusive travel experience. Hear more from Virgin Atlantic at FTE Global, Los Angeles, 28-30 October 2024.
British Airways is to purchase more than £9 million worth of innovative carbon removals credits, as part of accelerated climate change efforts. Hear more from British Airways at FTE Global, LA, 28-30 October 2024.
FORMIA – an exhibitor at FTE APEX Asia Expo, Singapore, 19-20 November 2024 – is collaborating with Japan Airlines and Heralbony for a new collection of First Class kits featuring unique artwork.
Brussels Airlines is to invest more than €100 million in a cabin renewal project to elevate the long-haul inflight experience. The new cabins will be installed in Business Class, Premium Economy and Economy.
airBaltic has introduced new ticket types for both Economy and Business Class, which are designed to provide customers with a more convenient and flexible travel experience than ever before.
LATAM Airlines has selected RECARO Aircraft Seating to retrofit its 787 aircraft with the R7 premium mini-suite. The cabin layout is being optimised with a heightened premium experience and more privacy.
Cathay Pacific has expanded its complimentary WiFi for customers travelling in First or Business Class. Hear more from Cathay Pacific at FTE Global, taking place in Los Angeles on 28-30 October 2024.
Air Canada has signed an inflight entertainment content agreement with Anuvu, starting in September 2024, significantly increasing the content selection to 1,000+ movies and 3,500+ TV episodes.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Norse Atlantic Airways has started using Swiipr’s digital passenger compensation payments system at JFK, MIA and LAX, and will soon be expanding this to LAS, as part of efforts to further enhance CX.
Eurowings, Eurowings Digital and zeroG have collaborated to stage a hackathon – ‘Coding Wings for Gravity’ – designed to leverage data and Artificial Intelligence to drive innovation within the aviation industry.
Qatar Airways has unveiled an immersive experience enabling customers to star in a new global ‘AI Adventure’ film. Hear more from Qatar Airways at FTE APEX Asia Expo, Singapore, 19-20 November 2024.
Find out more about the shortlisted airlines, airports, vendors and startups pitching in the FTE Americas Innovate Awards, which will be at the epicentre of FTE Global in Los Angeles on 28-30 October 2024.
SAS has officially joined the SkyTeam alliance. It will contribute to the alliance’s strategic focus on operational synergies, sustainability and CX. Hear more from SkyTeam at FTE Global, Los Angeles, 28-30 October 2024.
Delta Sync seatback has now been introduced on more than 330 Delta aircraft for a personalised experience, while BBC News joins the airline’s live TV line-up. Hear more from BBC News at FTE APEX Asia Expo 2024.
Emirates is enhancing its extensive menu of spirits, beers, wines and champagnes, with 10 new premium spirits and beers introduced onboard as part of efforts to enhance its “fly better experience”.
Meet the 10 executives on the FTE Airline Digital Transformation Power List Americas 2024, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
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