REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Airport Authority Hong Kong has launched a Smartphone Express Bag Drop Service as a further development of HKIA’s Flight Token smart technology for “an even more efficient departure experience”.
Berlin Brandenburg Airport is offering passengers an additional digital service: BER Biometrics means all travellers can now use various stations when departing from Terminal 1 via facial recognition.
SEA Milan Airports has implemented FaceBoarding at Linate, allowing travellers to check-in and board using biometric facial recognition. ITA Airways and SAS are the first airlines to join the project.
Berlin Brandenburg Airport has introduced BER Traveller – a digital service for biometric access control that is now available to Lufthansa Group airlines passengers who are HON Circle Members and Senators.
Air Canada is piloting digital identification on select flights departing from Vancouver Airport to Winnipeg, and at the Air Canada Café at Toronto Pearson Airport, offering passengers paperless, seamless boarding.
AirAsia has further enhanced its facial recognition system at Kuala Lumpur International Airport, offering an end-to-end contactless journey for travellers.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
Kempegowda International Airport, Bengaluru has successfully rolled out the beta version of the biometric-based self-boarding solution DigiYatra.
The full webinar recording from FTE’s recent webinar in partnership with Idemia on ‘Next Generation Travel through Trusted Identity & Biometric Solutions’ is now available to watch.
In this thought-leadership piece, Jason Van Sice, Vice President of Aviation, NEC Corporation of America, discusses the future of Digital ID.
Austrian Airlines’ passengers, members of the Miles & More programme, will be able to take advantage of the new biometric boarding procedures.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
In this thought-leadership piece, Jason Van Sice, Vice President of Aviation, NEC Corporation of America, discusses the future of Digital ID.
Austrian Airlines’ passengers, members of the Miles & More programme, will be able to take advantage of the new biometric boarding procedures.
Delta Air Lines is launching a facial-recognition programme for TSA PreCheck members at Hartsfield-Jackson Atlanta International Airport.
Lufthansa’s Patrick Sgueglia updates FTE on the airline’s plans to continue its progressive rollout of biometrics across airports around the world.
The new biometric boarding system launched in collaboration with Delta Air Lines and SITA forms part of Aeroporti di Roma’s broader innovation strategy.
The agreement is aimed at accelerating the availability of biometric self-service touchpoints across Star Alliance’s member airlines.
The six-month trial, which was conducted by SITA, involved the use of biometric technology across multiple touchpoints at Istanbul Airport.
Vision-Box, an exhibitor at FTE APEX Virtual Expo 2021, will implement a biometric digital identity management system at Kuala Lumpur International Airport.
Get Future Travel Experience news & updates sent to your inbox
Dont remind me again X Close
