REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
APEX FTE EXPO (18-19 November 2026) unites the world in Singapore for the largest end-to-end innovation and passenger experience expo for the air transport industry. Read our full exhibitor, sponsor & tours preview.
Sydney Airport has launched Hosts, a personalised concierge-style service offering international passengers dedicated assistance throughout their airport journey, from check-in and security to arrivals and onward transport.
Denver International Airport has unveiled new arrivals and security areas as part of its Great Hall transformation, enhancing passenger convenience while marking another milestone in the airport’s modernisation programme.
Alaska Air Group is investing in the future of premium air travel, with major new lounge developments underway in Honolulu and Seattle set to elevate passenger experience and strengthen its airport offering.
Birmingham Airport’s AI-powered assistant, BABS, is providing 24/7 passenger support while generating valuable customer insights, with plans to expand its capabilities through greater personalisation and operational integration.
Fraport, MWAA, ADR, Munich Airport, Fraunhofer IML, Zurich Airport and Tampa International Airport share insights into how Physical AI is moving from individual use cases towards a more connected vision of airport operations.
Lufthansa and Fraport have unveiled Frankfurt Airport’s ‘Gate of the Future’, combining live digital updates, mobile passenger assistance and lounge-style seating to test new ways of making boarding smoother.
Melbourne Airport has unveiled designs for its $4.5 billion international terminal expansion, featuring five additional gates, more spacious check-in and baggage claim areas, enhanced natural light and upgraded retail.
United Airlines has opened its new Terminal B North Concourse in Houston, featuring 22 gates, an expansive United Club, advanced baggage technology and enhanced amenities as part of a $2.6 billion terminal transformation.
Perth Airport has unveiled designs for its new 159,000sqm terminal, combining 22 new gates, automated passenger services and enhanced amenities with architecture inspired by Western Australia’s landscapes and cultural identity.
JFK Airport’s Terminal 4 has welcomed Eataly, bringing Italian cuisine and culture to its evolving dining offer as JFKIAT and HMSHost continue to enhance the passenger experience with diverse, authentic F&B concepts.
London City Airport will open 09:LDN Suite in early 2027 in partnership with Aspire Pre-Flight Hospitality, introducing its first passenger lounge with a London-inspired premium experience accessible to all travellers.
Phoenix Sky Harbor International Airport is expanding its Terminal 4 dining offer with eight distinctive concepts in partnership with SSP America, bringing local favourites, acclaimed chefs and global flavours together.
Toronto Pearson has selected Veovo to deploy LiDAR-powered passenger flow management technology, delivering real-time and predictive insights to help optimise queues, improve operational efficiency and enhance CX.
Changi Airports International has established a new Airport Pavement Centre of Excellence, bringing airports, researchers and pavement specialists together to strengthen infrastructure resilience through innovation.
VINCI Airports has unveiled a major modernisation of Lyon-Saint Exupéry Airport, including an expanded Terminal 2, upgraded security screening and more ahead of the 2030 Winter Olympic and Paralympic Games.
Get Future Travel Experience news & updates sent to your inbox
