Redefining the end-to-end passenger experience | Independent news and events
The augmented reality function enables travellers to use their phones to check that the dimensions of their carry-on luggage are within the airline’s limits.
FTE speaks to Santiago Aldana, Chief Digital Officer & Chief Technology Officer at Avianca, who discusses the airline’s ongoing digital transformation.
Air Canada has introduced the Artificial Intelligence Labs to deliver on its ambition to leverage AI within its operations and customer experience.
Airlines across the world earned approximately $28.1 billion in revenue from baggage fees in 2018, according to a report by IdeaWorksCompany and CarTrawler.
Leveraging Formula 1 technology and predictive analytics, the research collaboration aims to provide an accurate view of Avinor’s Airport Operating Plan.
The technology has been installed at Edinburgh Airport to provide better contact between passengers with reduced mobility (PRMs) and staff upon arrival.
According to SITA, airlines that are adding tracking at more points of the baggage journey are seeing a huge improvement in bag delivery globally.
Passengers departing with Thomas Cook Airlines from London Gatwick will now be able to check-in their baggage from their own home.
Istanbul Congress Center - ICC, Istanbul
19 - 20 June 2019
A mega-show to commemorate a mega-hub, and a new era of travel
Istanbul Congress Center - ICC, Istanbul
19 - 20 June 2019
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
As part of its digitalisation efforts, Brazilian low-cost carrier GOL will tap into the unique partnership between KLM and Boston Consulting Group.
OpenJaw’s platform will enable ANA to connect, distribute and merchandise its products using IATA’s New Distribution Capability standard.
Turkish Airlines’ Digital Innovation Manager, Seyda Tartar, shares the airline’s plans to create a modern passenger experience at the new Istanbul Airport.
FTE attended PTE in London last week, where we explored a number of solutions that have the potential to improve the airport terminal.
Tampa International Airport has become the latest US airport to announce the implementation of facial recognition biometrics technology.
The Airline Passenger Experience Association (APEX) has agreed to acquisition terms for the purchase of Future Travel Experience (FTE).
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