REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The feature allows Malaysia Airlines passengers to easily make a report, track and monitor the recovery process of their lost luggage via their personal devices.
The newly merged airline will be the fifth-largest in the US in a potential challenge to the dominance of the “Big Four” carriers.
The new contact centre blends live and technology-enabled services for travellers to access support via phone, email, live chat, social media and WhatsApp.
Malaysia Airports has signed a Memorandum of Collaboration (MoC) with Universiti Teknologi Malaysia to drive improvements within airport operations, engineering, and technology.
Vision-Box has unveiled its Seamless Assistant, a new state-of-the-art security gateway device to make the passengers’ processing flow more efficient.
Operated by PPG’s brand AllWays, services include meet and assist, porter service, wheelchair and buggy service, travel concierge and many more.
Following a successful trial phase at Geneva Airport, passengers departing Zurich Airport with SWISS can now make use of AirPortr’s smart baggage offering.
Purchasing a non-fungible token (NFT) from Etihad’s new collection will give owners immediate Etihad Guest Silver tier membership for one year.
ARIA Resort & Casino, Las Vegas
6-9 Sep 2022, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
9-10 Nov 2022, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
A total of 15 early-stage, high-potential startups will be invited to pitch to an audience of industry decision-makers at FTE Global 2022 (6-9 September, Las Vegas).
The newly-formed business aims to help clients worldwide develop better customer experiences and boost their non-aeronautical revenue.
Zurich Airport has deployed 20 self bag drop kiosks, supplied by Materna IPS, in its latest initiative to provide a seamless travel experience.
Here we highlight some of the most exciting products we spotted at PTE in Paris last week – from virtual queueing and touchless tech to NFTs, cloud and machine learning tools.
SITA will develop bespoke biometric and vertiport technology, which will initially be implemented at the Skyports Cergy-Pontoise vertiport testbed in Paris, planned for completion in September 2022.
Travellers can create their secure American Airlines Mobile ID with TSA PreCheck membership, AAdvantage number, plus either a driver’s license or US passport.
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