REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Jayne Wear, Head of Commercial Products & Transport, shares the transformative approaches Auckland Airport is taking in the development of its new Transport Hub.
Amsterdam Airport Schiphol’s Lounge 1, the airside area for passengers travelling to Schengen destinations, is to undergo a passenger-centred transformation from the end of 2022.
Dubai International Airport has introduced a new gaming lounge concept with the opening of Game Space. The aim is to enhance the traveller experience during dwell time at the airport.
London City Airport will introduce an all-CT scanner operation from April 2023, transforming the security experience as travellers will no longer need to remove laptops and liquids from hand luggage.
British Airways has launched a new six-month smart technology trial, utilising biometrics, for international flights at London Heathrow Airport’s Terminal 5.
Plaza Premium Group has opened a new lounge in London Heathrow Airport’s Terminal 4. The Blush Lounge is a new brand developed by Plaza Premium Group.
Airport Dimensions has opened a second sleep ’n fly lounge at Hamad International Airport. It features a range of the latest innovations in sleep technology and a choice of sleep options for travellers.
Paris Aéroport is installing more than 100 state-of-the-art self-service bag drop units at Paris-Charles de Gaulle and Paris-Orly airports. The technology will mean passengers can drop bags in just 30 seconds.
23-25 May 2023, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
23-25 May 2023, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
19-21 Sep 2023, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
8-9 November 2023, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Hamad International Airport has completed Phase A of its major expansion in time for the FIFA World Cup Qatar 2022 starting on 20 November.
From exclusive research unveilings to a surprise appearance by Tony Fernandes, CEO, Capital A – FTE APEX Asia Expo made a successful return to the Marina Bay Sands Expo & Convention Centre, Singapore, on 9-10 November 2022.
The Future Travel Experience Airline/Airport Transformation Power List Asia-Pacific 2022 ‘Outstanding Achievement’ winners were announced on 9 November during FTE APEX Asia Expo 2022 in Singapore.
Jan Michael Wicki, Head Program Development and Coordination, Noida International Airport, discusses setting a new benchmark as a digital airport and providing a seamless and contactless flow through the airport.
Frankfurt Airport has presented the first vehicle for its new Sky Line people mover, which will link Terminal 1 with the new Terminal 3 when it opens. The first test trips are scheduled for 2023.
Singapore Changi Airport has launched its annual Changi Festive Village with carnival games and rides, glamping with views of Jewel’s iconic waterfall, and fun and educational camps.
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