Vanderlande – an Airport Lab Network Partner of the FTE Baggage Innovation Working Group – has signed contracts to provide end-to-end baggage handling systems for two airports in Vietnam.
![Vanderlande to provide baggage handling systems at two Vietnamese airports](https://www.futuretravelexperience.com/wp-content/uploads/2024/05/Vanderlande-Vietnam-768x403.jpg)
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Vanderlande – an Airport Lab Network Partner of the FTE Baggage Innovation Working Group – has signed contracts to provide end-to-end baggage handling systems for two airports in Vietnam.
Korean Air – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has partnered with Amazon Web Services (AWS) to develop an AI Contact Center platform to improve the customer experience.
Groupe ADP, Embraer and Eve Air Mobility have signed an MoU focused on innovation and sustainable development, aiming to prepare the future of low-carbon aviation in and around Paris-Le-Bourget Airport.
Sunshine Coast Airport is collaborating with Cérge, a locally-based company dedicated to removing barriers for individuals with disability during travel. The aim is to foster inclusivity and enhance CX.
The second FTE Aviation & Robotics Summit – with Pittsburgh International Airport as Host Airport – took place in the ‘Robotics Capital of the World’ on 14-16 May 2024. Read our full report.
SEA Milan Airports has implemented FaceBoarding at Linate, allowing travellers to check-in and board using biometric facial recognition. ITA Airways and SAS are the first airlines to join the project.
Manchester Airport (a Corporate Partner of the FTE Digital, Innovation & Startup Hub) has opened a Gaming Point in Terminal 1, giving video game fans the chance to play their favourite titles, or try out a VR escape room.
Singapore Airlines – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November – has expanded its partnership with Collinson (an exhibitor at FTE Dublin, 11-13 June).
Ahead of their participation in the FTE Aviation & Robotics Summit, Alaska Airlines, CVG, United, Schiphol and Southwest share insights into how robotics, automation and AI can enhance operational efficiency and CX.
British Airways – a member of International Airlines Group (a Headline Partner of FTE EMEA and FTE Ancillary & Retailing, Dublin, 11-13 June 2024) – has launched a new Customer Access Advisory Panel.
Reno-Tahoe Airport Authority has announced a new Ground Transportation Center project that will improve ground transportation services at the airport by 2028, enhancing CX and sustainability.
BEUMER Group – a Strategic Partner of the FTE BIWG – has been selected as the vendor for a new baggage handling system at Gerald R. Ford International Airport as part of its Terminal Enhancement Project.
Munich Airport is offering Chinese travellers personal shopping assistance free of charge in Terminal 2. Chinese-speaking shopping assistants aim to break down language barriers and enhance CX.
Plaza Premium Group is launching the Flight Club restaurant at Kuala Lumpur International Airport T1, the third outlet in the Flight Club brand at KLIA, alongside Flight Club Signature and Flight Club Grab and Go.
Vancouver International Airport – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – and Pacific Autism Family Network have unveiled key initiatives in support of the neurodiverse community.
Hermes Airports is implementing SeeTrue’s AI automated threat detection solution at Pafos Airport, in addition to Larnaka Airport, as part of its “ongoing commitment to enhancing security and CX”.
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