Redefining the end-to-end passenger experience | Independent news and events
SriLankan Airlines passengers at Bandaranaike International Airport can enjoy a personal virtual reality cinema in the airline’s business class lounge.
The taxis will join BA’s fleet of chauffeur-driven executive vehicles, to drive premium customers at risk of missing their connecting flight to meet their next aircraft.
The MeetingCab provides business travellers with privacy for confidential discussions and phone calls, and access to Wi-Fi and power outlets.
United customers travelling in United Polaris business class will now be able to relax and dine before their flight in the new United Polaris lounge at LAX.
FTE explores a selection of the top technologies and trends for 2019, including biometrics, blockchain, robotics, AI, voice technology, AR, VR and more.
FTE met with Ioannis Metsovitis, VP Operations, Hamad International Airport, as the airport prepares to showcase Doha at the FIFA 2022 World Cup.
The key areas of focus are enhancing the passenger experience, improving operational efficiency, identifying non-airline revenue sources and decreasing costs.
The new lounge is a response to the high demand for the two existing Business lounges in Terminal 1A Schengen area, due to the increase in passenger numbers.
Istanbul Congress Center - ICC, Istanbul
19 - 20 June 2019
A mega-show to commemorate a mega-hub, and a new era of travel
Istanbul Congress Center - ICC, Istanbul
19 - 20 June 2019
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
The 90-day pilot, involving American Airlines, LAX, U.S. CBP and Gemalto, will assess the effectiveness of facial recognition technology at the boarding gate.
As preparations for the opening of the new Midfield Terminal Building continue, FTE spoke to Bryan Thompson, CEO of Abu Dhabi Airports.
The walk-through scanner uses space technology to image human body heat and has the potential to reduce queues as it screens people on the move.
The free-to-use Aira app connects passengers directly to a trained professional agent for advice on navigating through the airport.
Delta Air Lines, U.S. CBP, Hartsfield-Jackson Atlanta International Airport and the TSA have collaborated to make the biometric terminal a reality.
![Five-minute interview: Barathan Pasupathi, CEO of Jetstar Asia [video]](https://www.futuretravelexperience.com/wp-content/uploads/2018/11/fte-barathan-pasupathi-jetstar-asia-interview.jpg)
In this short video interview, Jetstar Asia CEO Barathan Pasupathi discusses the airline’s customer experience, technology and innovation strategies.
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