REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Cologne Bonn Airport has partnered with Uber to enhance passenger convenience, introducing a dedicated pick-up zone designed to improve wayfinding, streamline traffic flow and support seamless onward journeys.
iGA Istanbul Airport has become the world’s first mega-airport to source 100% of its electricity from solar energy, marking a major milestone in aviation sustainability and accelerating its journey to Net Zero emissions.
Berlin Brandenburg Airport has enhanced its passenger experience and commercial offering with the opening of Brammibal’s Donuts, bringing one of Berlin’s best-known vegan brands to T1’s post-security market place.
Phoenix Sky Harbor International Airport has partnered with ReBokeh Vision Technologies to offer free assistive technology for low-vision travellers, supporting more independent and accessible navigation across the airport.
TAV Operation Services has secured the Business Lounge services contract at RIX Riga Airport, continuing its Primeclass partnership and advancing a more lifestyle-led approach to premium airport hospitality.
Plaza Premium Group has opened The Maharaja Lounge for Air India at San Francisco International Airport, bringing a premium hospitality experience inspired by Indian heritage to one of the airline’s key global hubs.
Manchester Airport is set to enhance the passenger experience with a new 300-seat Aspire lounge opening in Terminal 2 in August 2026, offering dedicated spaces for dining, relaxation, socialising and work.
The co-located APEX FTE EMEA and Ancillary & Retailing events took place in Dublin on 9 to 11 June 2026, with the theme of ‘Transformative Approaches & Business Models’. Take a look at our visual round-up of the key highlights.
The co-located APEX FTE EMEA and Ancillary & Retailing 2026 events concluded with the FTE Innovate Awards ceremony – the industry’s definitive innovation platform. The FTE EMEA Startup Innovation Award was also presented.
Future Travel Experience has announced the winners of the FTE World Airline Ancillary and World Airport Retailing Awards 2026, as well as the airline and airport leaders from this year’s FTE Digital Transformation Power List EMEA.
Ahead of the launch of the exclusive Commercial Collaboration Playbook at APEX FTE Ancillary & Retailing, Munich Airport, MAI, Heathrow and AJet share their perspectives on creating new revenue opportunities through collaboration.
Changi Airport has unveiled a sports-themed Peanuts experience featuring Snoopy and his siblings, combining immersive installations, family entertainment, retail activations and digital engagement across its terminals.
Schiphol, together with easyJet, Airbus and Menzies Aviation, has launched the world’s first electric TaxiBot, supporting more sustainable aircraft taxiing while reducing fuel burn, emissions and apron noise.
Nice Côte d’Azur Airport has completed a major retail transformation, introducing luxury brands, local artisan concepts and innovative shopping experiences inspired by the identity of the French Riviera.
Hong Kong International Airport has opened its new Terminal 2, introducing advanced self-service technologies, smart security screening and enhanced passenger facilities to streamline the travel journey.
Lagardère Travel Retail has opened a new gate-side Duty Free Express store at Lima’s Jorge Chávez International Airport, giving passengers a convenient last-minute shopping option before boarding.
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