REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
A balanced perspective on the issues of security and privacy, and how biometrics identify travellers on the move, enabling greater throughput and better passenger experience, while respecting the traveller’s privacy.
Find out more >>Content plans: Bag tracking, autonomous, automation. Also live-streamed for those members unable to attend in-person.
Find out more >>Content plans: Year in review, PoC summary, and plans for 2024.
Find out more >>Content plans: Proof of Concept (PoC) update, New Member presentations, Peak Holiday Lessons Learned
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Proof of Concept (PoC) update, Sustainability, Tagging and Tracking and new member presentation.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Progressive digital retailing strategies from around the world
Find out more >>Content plans: Proof of Concept (PoC) update, baggage tracking advancements, and new member presentation.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Fraport presentation, autonomous operations, and sustainability.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Pittsburgh International Airport presentation, Autonomous operations & Robotics POC updates.
Find out more >>Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, offsite baggage processing, new innovation.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, AI use cases in baggage, new innovation & new member presentation.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of other new technologies in travel retail.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Bag tracking, autonomous, automation
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Year in review, PoC summary, and plans for 2025
Find out more >>
Darin Juby, Director Baggage Services, Greater Toronto Airports Authority, and Head of Baggage Transformation, Future Travel Experience, provides an update on the FTE BIWG’s latest activities and biggest PoC to-date.
Amsterdam Airport Schiphol – an Airport Lab Network Partner of the FTE Baggage Innovation Working Group – is testing two new technologies aimed at improving the work of employees in the baggage handling hall.
JFKIAT – the operator of Terminal 4 at JFK Airport – is deploying Amadeus’ Auto Bag Drop and Next Generation Kiosk self-service technology to deliver a smooth and efficient passenger flow through the airport.
Berlin Brandenburg Airport has introduced BER Traveller – a digital service for biometric access control that is now available to Lufthansa Group airlines passengers who are HON Circle Members and Senators.
The General Plan (part of the Master Plan) for the new CPK Airport has been approved by Poland’s Minister of Infrastructure. The document sets out the development plan for the new airport until the end of 2060.
Los Angeles World Airports, host of FTE Global on 19-21 September 2023, and Delta have celebrated the opening of the new West Headhouse and Delta One Check-in and Ticketing Lobby at LAX Terminal 3.
Changi Airport Group – a Headline Partner of FTE APEX Asia Expo (Singapore, 8-9 November 2023) – has transformed Terminal 3 into “a wonderland of fun” with Hasbro Gaming and ‘phygital’ versions of well-known games.
New CT security scanners are being put into operation in Munich Airport’s Terminal 1 and Terminal 2, meaning passengers will no longer have to unpack their laptops and liquids for “fast processing and convenience”.
8-9 November 2023, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
11-13 June 2024, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
11-13 June 2024, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Regina International Airport and Region of Waterloo International Airport in Canada are enhancing their digitalisation with the installation of new common-use check-in and self-bag drop systems from SITA.
The co-located FTE EMEA and FTE Ancillary & Retailing events took place at the RDS Dublin on 23-25 May 2023, with the theme of ‘Tomorrow’s Customer’. Here is a selection of the main highlights.
Find out more about the shortlisted airlines, airports, vendors and startups pitching in the FTE Innovate Awards, which will be at the epicentre of the co-located FTE EMEA and FTE Ancillary & Retailing events (Dublin, 23-25 May).
Find out more about the innovative solutions that will be on display at FTE Dublin on 23-25 May 2023 from the industry’s most established global industry providers and startups.
Joost Cordes, Chief Revenue Officer, shares details of Flexiroam’s borderless mobile connectivity solutions and how exhibiting at previous Future Travel Experience events helped secure an important agreement with Emirates.
Aeropuertos Argentina 2000 opened the new Ezeiza Airport terminal in April. The facility is described as “the most modern and technologically advanced in Latin America, providing passengers with a seamless travel experience”.
Alstef Group, a Partner of the FTE Baggage Innovation Working Group (BIWG) has been awarded the baggage handling system project for the expansion of Antalya Airport’s Terminal 2.
Birmingham Airport is installing Computed Tomography (CT) X-ray scanners as part of a £20 million security screening upgrade. The technology will enable passengers to leave liquids and electronics in hand baggage from June 2024.
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