REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Cologne Bonn Airport has joined the Hidden Disabilities Sunflower initiative, strengthening its commitment to inclusive passenger experience by helping travellers with non-visible disabilities access understanding and support.
VINCI Airports has been selected to modernise Rennes and Dinard Bretagne airports, with plans to enhance passenger experience, strengthen connectivity and accelerate sustainable airport development.
Dublin Airport has unveiled Ireland’s first pantograph electric bus charging system, enabling cleaner, quieter and more efficient shuttle services while supporting a faster, more reliable passenger journey.
Air France has opened a new premium lounge at Heathrow Terminal 4, combining French-inspired dining, wellness treatments, digital services and sustainable design to enhance the passenger experience before departure.
Qantas is bringing the legacy of Singapore restaurant Wing Seong Fatty’s to its Changi Airport lounges, introducing two signature dishes that celebrate a decades-long connection with generations of pilots and cabin crew.
Portland International Airport has completed its $2.15 billion main terminal reconstruction, delivering a transformed passenger experience that doubles capacity while showcasing strong Pacific Northwest identity.
The TSA has partnered with Google Wallet to expand Touchless ID, enabling eligible travellers to use facial recognition for faster, more seamless airport security screening at participating airports across the U.S.
Delta Air Lines has opened Phase 1 of its second Delta One Lounge at LAX, expanding its premium airport experience with curated dining, wellness amenities and a design inspired by the California travel experience.
Vienna Airport has introduced new CT scanners across all terminals, allowing passengers to keep liquids and electronics in hand luggage while streamlining security and improving the overall travel experience.
Orlando International Airport has expanded Terminal C with a new gate wing and welcomed Virgin Atlantic to the terminal, increasing capacity, improving passenger flow and supporting future growth.
Brisbane Airport has become Australia’s first major airport to trial autonomous robot mowers, boosting airside efficiency while cutting emissions, diesel use and maintenance costs through smart automation.
Nice Côte d’Azur Airport is preparing for Europe’s first commercial eVTOL operations through a new alliance supporting Joby Aviation’s electric air taxi, advancing sustainable, next-generation air mobility.
Emirates has unveiled a next-generation signature lounge concept for global rollout, investing more than AED 50 million in each lounge to deliver premium design, integrated technology and elevated hospitality.
Air France is elevating the premium lounge experience at Paris-CDG with new seasonal menus by renowned chef Yves Camdeborde, combining French culinary excellence with a commitment to more sustainable dining.
Heathrow is marking its 80th anniversary with a first-of-its-kind Top Trumps pack celebrating its global destination network, giving passengers a fun, interactive way to explore routes and pass the time before take-off.
In this video interview at APEX FTE EMEA and Ancillary & Retailing 2026, nlmtd, NRT, ICN, BRU and LHR discuss the expansion of the BOOST baggage innovation programme, including the launch of its Asia Cluster, and much more.
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