REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Changi Airport has unveiled a sports-themed Peanuts experience featuring Snoopy and his siblings, combining immersive installations, family entertainment, retail activations and digital engagement across its terminals.
Schiphol, together with easyJet, Airbus and Menzies Aviation, has launched the world’s first electric TaxiBot, supporting more sustainable aircraft taxiing while reducing fuel burn, emissions and apron noise.
Nice Côte d’Azur Airport has completed a major retail transformation, introducing luxury brands, local artisan concepts and innovative shopping experiences inspired by the identity of the French Riviera.
Hong Kong International Airport has opened its new Terminal 2, introducing advanced self-service technologies, smart security screening and enhanced passenger facilities to streamline the travel journey.
Lagardère Travel Retail has opened a new gate-side Duty Free Express store at Lima’s Jorge Chávez International Airport, giving passengers a convenient last-minute shopping option before boarding.
VINCI Airports has inaugurated Annecy Haute-Savoie Mont-Blanc Airport’s new terminal, delivering major upgrades in passenger experience, sustainability and accessibility as part of a wider modernisation plan.
Alaska Airlines will open a new 41,000 sq ft global lounge at Seattle-Tacoma in late-2027, offering 700 seats, premium dining, bars and dedicated spaces for international travellers as part of its wider investment in CX.
The Port Authority of New York and New Jersey has approved $75 million in near‑term upgrades for Newark Liberty’s Terminal B, launching a three‑year, $200 million programme to modernise passenger areas.
Aeroporti di Roma has unveiled Pietro Consagra’s Muro Bianco in FCO T1, deepening its partnership with the National Gallery of Modern and Contemporary Art to bring Italian culture into the passenger experience.
Sofia Airport has secured €450 million in international financing to build its new Terminal 3 and modernise existing infrastructure, marking a major milestone for Bulgaria’s long-term growth and PPP development.
MSP is planning its largest concessions redevelopment in over a decade, covering 80,000 sq ft and paving the way for 47 new venues across both terminals, focused on more convenience and improved dwell space.
Heathrow has opened the UK’s first RELAY store in T2, introducing a versatile travel essentials concept from Lagardère Travel Retail that blends convenience, food‑to‑go and pharmacy services, with three more stores to follow.
Orlando International Airport has hosted a major electric aviation demonstration with BETA Technologies and partners, showcasing aircraft, operators and infrastructure for cargo, medical and passenger missions across Florida.
Edinburgh Airport has opened a new Giraffe restaurant, offering global cuisine, 179 seats and a dedicated grab‑and‑go service, enhancing choice and convenience for passengers across all travel segments.
Miami International Airport has revealed plans for a new AI-enabled Airport Operations Center and Digital Monitoring Hub, advancing safety, operational efficiency and digital transformation as part of its $14 billion modernisation.
Nuremberg Airport has opened a modernised security checkpoint featuring new CT technology that speeds up screening, removes liquid limits and enhances the passenger experience with faster, more efficient lanes.
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