In this article, Singapore Airlines, TPA, Aena, FRA and Lufthansa share how they are using the power of collaborative innovation to enhance CX, optimise operational efficiency and drive industry transformation.
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Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>In this article, Singapore Airlines, TPA, Aena, FRA and Lufthansa share how they are using the power of collaborative innovation to enhance CX, optimise operational efficiency and drive industry transformation.
Eric Léopold, Founder & Managing Director, Threedot and Content Director, FTE Ancillary & Retailing, shares his perspective on the evolution of airline retailing and key industry trends.
Find out more about the next in-person meetings of the FTE Baggage Innovation Working Group (BIWG) and two exclusive baggage tours at Pittsburgh International Airport and Oslo Airport for BIWG members.
As we continue in Q2 with strong momentum, we’re excited to bring you the latest updates on our portfolio of events and communities. Each event and community continues to set the standard as a pivotal forum for innovation.
Plaza Premium Lounge is presenting two art exhibitions at LHR Terminal 2 and LGW North Terminal, as part of its ‘Art and Lounge’ concept series, adding a “unique cultural dimension to the travel experience”.
Aberdeen International Airport is now equipped with the latest next-generation security checkpoint scanners, meaning travellers no longer need to remove laptops or liquids when passing through security.
In this interview, Ahmet Er, Digital Transformation and Channel Management Deputy Manager, and Dilanur Çetinalp, Digital Transformation and Channel Management Supervisor, share iGA Istanbul Airport’s digital mindset.
The FTE Digital, Innovation & Startup Hub along with the FTE Baggage Innovation Working Group members convened on 15 April 2024 at the Lufthansa Aviation Center at Frankfurt Airport for a collaborative event.
Aeroporti di Roma – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has launched a collaboration with Too Good To Go, with surplus food recovery projects in place at both Fiumicino and Ciampino.
Austin-Bergstrom Airport (AUS) has started the next major, transformative ‘Journey With AUS’ expansion project – the West Infill and Transportation Security Administration Checkpoint 3 Expansion.
eSIM Go – a Gold Sponsor and Exhibitor at the co-located FTE EMEA and FTE Ancillary & Retailing, Dublin, 11-13 June 2024 – is equipping Fraport to offer eSIM data plans to passengers travelling from its 30 airports.
Narita International Airport Corporation has selected Collins Aerospace to deploy systems to improve CX through streamlined processing and self-service kiosks for “a reliable, innovative experience”.
Qantas passengers will benefit from a major upgrade of security screening technology at Melbourne Airport, with works underway to deliver a smoother, enhanced experience for domestic travellers.
Manchester Airports Group – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has entered a strategic partnership with Veovo to rollout its people flow technology for a consistently smooth CX.
In this interview, Idar Sørgjerd, Department Manager, BHS, Tech & Op. Excellence, shares Avinor’s strategy for its baggage handling infrastructure, with robotics, autonomous vehicles, and AI at the forefront.
Edinburgh Airport (EDI) has welcomed a new investment partnership by Global Infrastructure Partners and VINCI Airports. VINCI Airports will acquire 50.01% of EDI, with a focus on “continually improving CX”.
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