Schiphol opens largest Privium Lounge to enhance premium CX

Schiphol has opened its largest Privium Lounge, offering premium passengers a flexible space for work, relaxation and dining while enhancing the airport experience through personalised services and seamless travel solutions.

Summary:

Schiphol Group has opened Privium ClubLounge South, the largest Privium Lounge at Amsterdam Airport Schiphol, spanning more than 800sqm and accommodating up to 125 guests.
The new lounge is designed around flexible passenger needs, offering workspaces, meeting facilities, relaxation areas, shower facilities and an enhanced food and beverage experience.
The opening supports Schiphol’s ambition to deliver a more personalised and seamless airport journey through premium services and improved passenger choice.

Schiphol Group – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has opened a new Privium ClubLounge South – the largest Privium Lounge at Amsterdam Airport Schiphol, covering more than 800sqm and accommodating up to 125 guests. Travellers will find everything they need for a comfortable start to their journey within the Schengen area, including quiet workspaces, meeting facilities, a shower and an extensive selection of food and drinks.

The design of Privium ClubLounge South was developed with the needs and wants of Privium members in mind. More and more travellers want the flexibility to decide how they spend their time at the airport, whether that means getting some work done, preparing for a meeting, or simply unwinding before their flight. Featuring natural materials and dedicated zones for both work and relaxation, ClubLounge South offers a calm and comfortable environment at the dynamic heart of Schiphol. Later this year, an exclusive security lane will be added that leads directly into the lounge. This will enable Privium members to travel even more quickly and seamlessly from the departure hall to the lounge and onwards to their gate.

“The time our members spend at Schiphol is becoming increasingly valuable,” said Franc Vink, Head of Schiphol Premium Services. “That is why, when developing ClubLounge South, we focused not only on creating more space, but above all on how we could make that time as comfortable and productive as possible. With this lounge, we offer Privium members a place to prepare for their journey, work in a quiet environment, or simply recharge before their flight. This makes the lounge a valuable addition to the Privium offering at Schiphol. It feels especially meaningful to open this lounge in the year that Privium celebrates its 25th anniversary.”

Travellers can enjoy a varied selection of freshly prepared food and drinks throughout the day in the lounge. The updated food and beverage concept is designed to follow the rhythm of the day, from a quality breakfast and barista-made coffee in the morning to freshly baked sandwiches, salads, and a range of hot and cold dishes later in the day. By making more use of individually portioned items, the offering is better aligned with travellers’ needs while also helping to reduce food waste.

With the addition of ClubLounge South, Schiphol now offers four Privium lounges across the airport. This allows Privium members to enjoy enhanced comfort, personal service and premium facilities at more points throughout their journey. The opening of the new lounge supports Schiphol’s ambition to provide travellers with greater choice and higher quality services, from the moment they arrive at the airport until the moment they depart.