REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Driving real progression, innovation and collaboration in the aviation industry amongst the 850+ individual corporations members we collectively serve
Future Travel Experience’s role as a dynamic community catalyst and enabler of industry transformation is being spearheaded via its three Communities – the FTE Digital, Innovation & Startup Hub, Baggage Innovation Working Group, and World Airport Retailing Working Group. Each Community brings together the industry’s most progressive minds in a welcoming, informal group providing invaluable opportunities for knowledge-sharing, business development, networking and fun.
As a global consortium of thinkers, leaders, and pioneers, we’re committed to transforming the passenger experience through cutting-edge technology and collaborative efforts. From the tarmac to the terminal, our initiatives are setting new standards for efficiency, sustainability, and comfort in the industry. In an era where technology and passenger needs evolve at lightning speed, the FTE Communities stand as a beacon of progress. By harnessing the collective power of our diverse groups, we’re not just anticipating the future of air travel, we’re creating it. Join us as we explore innovative solutions, share insights, and foster partnerships that will lead the aviation sector into a new age of excellence and cooperation.
The FTE Baggage Innovation Working Group (BIWG) aims to revolutionise the way baggage is handled worldwide.
This platform connects startups, tech innovators, and industry veterans to inspire the next generation of travel technology.
This community explores innovative strategies to elevate airport retailing.
FTE, together with our partner nlmtd, is delighted to launch our new FTE Accelerating Collaboration & Engagement (ACE) platform, which is committed to driving real collaborative action among stakeholders. Through ACE, we aim to facilitate fast progress and dynamic change in key areas of the aviation industry. Our phased approach will move from knowledge-sharing through challenge-based innovation, assessing which solutions truly work, and exploring the potential for shared investments in exciting new technologies.
The first project under the ACE platform is BOOST – a global coalition dedicated to accelerating baggage innovation – launched during the FTE EMEA 2024 show in Dublin. In partnership with Royal Schiphol Group, Avinor, and Incheon International Airport Corporation, BOOST aims to eliminate physical strain and improve working conditions for baggage workers by rapidly adopting advanced technologies. BOOST leverages the collective innovation power of multiple airports, focusing on hands-on execution and quick implementation of new technologies in the baggage journey.
Our next focus area will be on creating ‘Smart Ramp’ operations, exploring innovations such as autonomous vehicles, inspection approaches, timestamping, and FOD detection. Get in touch today to find out more about ACE and get involved.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
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