REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

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Future Travel Experience (FTE) Communities

Driving real progression, innovation and collaboration in the aviation industry amongst the 850+ individual corporations members we collectively serve

Future Travel Experience’s role as a dynamic community catalyst and enabler of industry transformation is being spearheaded via its three Communities – the FTE Digital, Innovation & Startup Hub, Baggage Innovation Working Group, and World Airport Retailing Working Group. Each Community brings together the industry’s most progressive minds in a welcoming, informal group providing invaluable opportunities for knowledge-sharing, business development, networking and fun.

As a global consortium of thinkers, leaders, and pioneers, we’re committed to transforming the passenger experience through cutting-edge technology and collaborative efforts. From the tarmac to the terminal, our initiatives are setting new standards for efficiency, sustainability, and comfort in the industry. In an era where technology and passenger needs evolve at lightning speed, the FTE Communities stand as a beacon of progress. By harnessing the collective power of our diverse groups, we’re not just anticipating the future of air travel, we’re creating it. Join us as we explore innovative solutions, share insights, and foster partnerships that will lead the aviation sector into a new age of excellence and cooperation.

Innovative Aviation Communities - Future Travel Experience

FTE BIWG Meeting

FTE Baggage Innovation Working Group (BIWG)

The FTE Baggage Innovation Working Group (BIWG) aims to revolutionise the way baggage is handled worldwide.

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FTE Digital Innovation

FTE Digital, Innovation & Startup Hub

This platform connects startups, tech innovators, and industry veterans to inspire the next generation of travel technology.

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Airport Retail Innovation

FTE World Ancillary & Retailing Working Group

This community explores innovative strategies to elevate airport retailing.

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NEW: FTE Accelerating Collaboration & Engagement (ACE) Platform


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FTE, together with our partner nlmtd, is delighted to launch our new FTE Accelerating Collaboration & Engagement (ACE) platform, which is committed to driving real collaborative action among stakeholders. Through ACE, we aim to facilitate fast progress and dynamic change in key areas of the aviation industry. Our phased approach will move from knowledge-sharing through challenge-based innovation, assessing which solutions truly work, and exploring the potential for shared investments in exciting new technologies.


BOOST & Smart Ramp programmes

The first project under the ACE platform is BOOST – a global coalition dedicated to accelerating baggage innovation – launched during the FTE EMEA 2024 show in Dublin. In partnership with Royal Schiphol Group, Avinor, and Incheon International Airport Corporation, BOOST aims to eliminate physical strain and improve working conditions for baggage workers by rapidly adopting advanced technologies. BOOST leverages the collective innovation power of multiple airports, focusing on hands-on execution and quick implementation of new technologies in the baggage journey.

Our next focus area will be on creating ‘Smart Ramp’ operations, exploring innovations such as autonomous vehicles, inspection approaches, timestamping, and FOD detection. Get in touch today to find out more about ACE and get involved.

BOOST & Smart Ramp

NEW FOR 2025: FTE Communities head to Orlando and Madrid


FTE Communities Live days brand

We’re excited to announce two exclusive FTE Communities Live Days events in 2025, open to members of our innovation communities (now comprising over 600 members). On 11-12 February, join us in Orlando for a first-of-its-kind gathering of the FTE Baggage Innovation Working Group; FTE Digital, Innovation & Startup Hub; and FTE World Ancillary & Retailing Working Group in partnership with the Greater Orlando Aviation Authority, featuring inspiring speakers, focused discussions, tours of Orlando International Airport and nearby attractions, a social evening, and golf day, plus activities for family and friends. Then, on 7 April ahead of PTE, members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in Madrid for an action-packed joint members meetings, hosted by International Airlines Group (IAG) and Iberia at their Madrid HQ where we will hear unique insights from IAG family members, and a host of guest speakers. In addition FTE Hub members will get a chance to tour Iberia’s state-of-the-art MRO centre at Madrid-Barajas Airport.



FTE Communities News



Upcoming FTE Communities members-only meetings


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