FTE spoke to IATA’s Head of Passenger Process & Facilitation Céline Canu, who shared her views on the key steps to restarting air travel.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FTE spoke to IATA’s Head of Passenger Process & Facilitation Céline Canu, who shared her views on the key steps to restarting air travel.
Following a recent trial, Gatwick Airport will install the UV disinfection system on eight security lanes at its North Terminal by the end of the month.
The airport has partnered with FTE Startup Hub member Bespoke to launch and artificial intelligence (AI) chatbot service for visitors at Vienna AirportCity.
Vancouver International Airport (YVR) and WestJet have announced plans to launch a pre-flight COVID-19 testing pilot for WestJet passengers this fall.
Passengers returning from COVID-19 red zones who have completed a Passenger Location Form can perform a PCR test free of charge at the test facility.
The platform, developed by HMSHost International, allows passengers to pre-order food and drinks at various Schiphol restaurants by scanning a QR code.
The new app features allow guests to purchase upgrades or other extras, use Etihad Guest Miles as a form of payment or choose from 10 other payment options.
United Airlines’ new Destination Travel Guide allows customers to filter and view each of the US states’ COVID-19 related travel restrictions.
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Instead of touching kiosk screens, passengers can complete the airport check-in and baggage drop process using their own mobile devices.
Finavia has announced that it will start disinfecting security control trays with UVC light technology that kills bacteria and viruses.
The Dubai-based carrier’s new service covers COVID-19 health expenses up to €150,000 and quarantine costs up to €100 per day for 14 days.
AirAsia passengers travelling through selected airports can avoid paying fees, by using the airline’s website, app or contactless kiosks to check-in.
The new CT cabin baggage screening equipment will allow passengers to leave liquids and laptops within their bags as they go through security.
SWISS now offers guests from Western Switzerland airtrain connections between Geneva and Zurich Airport as part of their flight ticket.
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