REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

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Redefining the end-to-end passenger experience | Independent news and events

Tagged: COVID-19

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Istanbul Airport CEO: “Big Data, biometrics and IoT allow for more collaboration and an open exchange of data between stakeholders”

Kadri Samsunlu, CEO & GM, İGA Airport Operation, discusses the inauguration of Istanbul Airport’s third independent runway, as well as ambitious technology plans.

Biometrics, Initiatives, Robotics & AI // Jul 2020

Heathrow ready to host UK’s first COVID-19 airport testing trial

The pilot will mean passengers can be checked for COVID-19 upon landing at Heathrow and know just hours later if they have tested positive for the virus.

Initiatives, Wayfinding & Passenger Services // Jul 2020

Changi, Heathrow, BA and SIA join trials to improve health and safety for aviation staff

Singapore and the UK have launched a series of trials to test the crew module of ICAO’s Council Aviation Recovery Taskforce (CART) Take-off guidelines.

Crew Empowerment, Initiatives // Jul 2020

oneworld launches customer information portal in alliance commitment to health and well-being

The portal serves as a one-stop customer resource for information on the measures implemented on the ground and inflight by oneworld member airlines.

Initiatives // Jul 2020

Avinor rolls out end-to-end touchless travel programme

Avinor has rolled out a touchless travel programme to tackle the impact of COVID-19 and help restore travel confidence ahead of the summer season.

Baggage, Check-in, Initiatives // Jul 2020

Tampa International Airport’s quest towards a contactless passenger experience

Initiatives // Jul 2020

Changi Airport introduces new contactless and cleaning innovations

Initiatives // Jul 2020

Ryanair outlines new health measures as it prepares to resume flights from 1 July

Initiatives, Personalisation // Jun 2020

Lufthansa opens walk-in COVID-19 testing facilities at FRA and MUC

Initiatives // Jun 2020

HKIA responds to COVID-19 with market recovery campaign and advanced disinfection technologies

Steven Yiu, Deputy Director, Service Delivery of Airport Authority Hong Kong, discusses Hong Kong International Airport’s tech-led COVID-19 strategy.

Initiatives // Jun 2020

LAX installs thermal cameras for temperature screenings

Los Angeles World Airports (LAWA) has deployed thermal camera technology at LAX that can help identify travellers with an elevated body temperature.

Initiatives // Jun 2020

Manchester Airport trials security pre-booking for passengers

Manchester Airport has become the first UK airport to offer passengers the opportunity to pre-book a free 15-minute security slot, as part of a new trial.

Security // Jun 2020

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Future Travel Experience APEX Asia EXPO

10-11 November 2020, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

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Future Travel Experience Global

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

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Future Travel Experience Ancillary

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020 2020

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

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Dublin, Ireland

9-10 June 2021

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Exclusive interview: Vantage Airport Group Chair & CEO on transforming LaGuardia into a unified airport

FTE spoke to Vantage Group’s George Casey, following the opening of LaGuardia’s new Terminal B – a new milestone in the airport’s $8bn transformation.

Initiatives, Terminal Design // Jun 2020

Gatwick Airport re-opens North Terminal with new COVID-19 measures in place

Gatwick Airport re-opened its North Terminal on 15 June with a range of new measures to protect the wellbeing and safety of both passengers and staff.

Initiatives // Jun 2020

How one industry supplier has pivoted to solve the coronavirus facemask shortage

US-based manufacturer METrans is developing reusable masks from manufacturing 3D printed parts for its industrial electric vehicles and trailers.

Initiatives // Jun 2020

Virgin Atlantic, easyJet and Heathrow share strategies for achieving a sustainable commercial model through collaboration

In our recent FTE APEX Ancillary Virtual Event, Virgin Atlantic, easyJet and Heathrow Airport shared insights into evolving their commercial approaches.

Ancillary // Jun 2020

10 innovative solutions to help airlines and airports maximise ancillary revenues post-COVID-19

Here we highlight a selection of some of the most exciting ancillary vendors which could help airlines and airports evolve their commercial approaches.

Ancillary // Jun 2020

FTE Innovation & Startup Hub launches Virtual Startup Pitch Events – “Overcoming COVID-19 Challenges”

The new FTE Virtual Startup Pitch Events will provide a platform for early-stage companies to present their products to an audience of airlines and airports.

FTE Event News, Initiatives // Jun 2020

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