Redefining the end-to-end passenger experience | Independent news and events
Queenstown Airport has selected Elenium Automation to provide self-service solutions including kiosks, boarding gates, check-in counters and bag drop.
The new bag drop system speeds up the check-in experience for travellers by allowing them to pay for and tag their own bags.
The trial will allow Ryanair passengers, staying at the Hampton by Hilton Edinburgh Airport hotel, to check-in their bags the night before their flight.
FTE attended PTE in London last week, where we explored a number of solutions that have the potential to improve the airport terminal.
The self-service bag drop units reduce passenger check-in times, and are currently in use by a number of airlines at Heathrow Terminals 2, 3 and 5.
Passengers can use the Scan&Fly technology when flying domestically from Rio de Janeiro and will soon also be able to do so at São Paulo-Guarulhos airport.
Andrew Middleton, Director of Ancillary Revenue at easyJet, explains the motivations behind the new home check-in and baggage delivery service.
The CHECKITXPRESS self-service bag drop system will expedite processing times, as traffic at Vancouver International Airport is expected to increase.
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
03 - 04 June 2020
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FTE explores how airlines and airports are turning to electronic bag tags, remote check-in, baggage delivery and robotics to optimise baggage handling.
The new Home Check-in service allows passengers to check in for their flights and have their checked luggage collected from anywhere in Dubai.
From baggage handling innovations to ICT solutions to support digital transformation, FTE takes a look at a selection of products and services from PTE 2018 in Stockholm.
Sydney Airport’s T1 International has 12 new auto bag drop units and 36 check-in kiosks, as part of a wider project to reduce check-in queues and enhance the overall passenger experience.
Travellers at Sydney’s Overseas Passenger Terminal and White Bay Cruise Terminal will be the first to use Virgin Australia’s new check-in and baggage drop service.
The new terminal features a raft of technologies, including self-service bag drop, automated immigration and robot guides, and boasts a true sense of place.
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