Redefining the end-to-end passenger experience | Independent news and events
Airport Authority Hong Kong has signed an agreement with Rockwell Collins for the installation of 120 of Type22’s common use self-service bag drop units.
An industry insider tells FTE that permanent electronic bag tags will be commonplace within 12 months and could pave the way for a digital passenger smartcard.
Find out what DS BAGTAG, DSG Bagdrop, eezeetags, Embross, ICM Airport Technics, IER, Materna, Pinger and Type22 will be exhibiting in Las Vegas.
Melbourne Airport’s new T4 makes use of self-service check-in kiosks, automated bag drops and roaming check-in agents to streamline operations.
High uptake of self-service bag drop has convinced Geneva Airport to install three additional units, which can be used by seven airlines’ passengers.
AirAsia has launched a new self-service bag drop solution at Senai International Airport – the first of its kind at a Malaysian airport.
The SITA 2015 Baggage Report shows that 7.3 bags per 1,000 were mishandled in 2014, with almost half due to transfer mishandling.
From embedded bag tags and smart glasses, to mood measuring digital screens and new bag drop solutions, FTE takes a closer look at some of today’s eye-catching solutions.
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
03 - 04 June 2020
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
Air France passengers flying from Charles de Gaulle Airport’s T2E and T2F can now make use of self-service bag drop after AdP put 20 new units live.
FTE spoke to Iberia and Siemens to find out how the new self-service system differs to other solutions and why they have pursued a one-step process.
Lorenzo Lo Presti, CEO, Aeroporti di Roma discusses how self-service and mobile developments can help the operator enhance the end-to-end travel experience.
IATA has recognised the efforts of Hawaiian Airlines to use self-service solutions to improve and expedite the travel experience for its passengers.
Sydney Airport has decided to permanently implement the Auto Bag Drop units that have been on trial in Terminal 1 for the last 12 months.
Qatar Airways passengers who are staying at The Airport Hotel at Hamad International Airport can check-in their bags 12 hours before their departure time.
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