Montréal-Trudeau Airport installs self-service bag drop


The new check-in area in the terminal building at Montréal-Trudeau Airport delivers an improved passenger experience with its 16 new self-bag-drop units, positioned as a self-bag-drop island.

Montréal-Trudeau Airport (YUL) has installed automated baggage handling from Materna intelligent passenger solutions (ips), as the airport prepares for increases in passenger numbers. A total of 16 self-bag-drop units are now in operation at the airport.

The new check-in area in the terminal building at Montréal-Trudeau Airport delivers an improved passenger experience with its 16 new self-bag-drop units, positioned as a self-bag-drop island.

Utilising a two-step process, passengers can now print bag tags at the check-in kiosk and move directly to a self-bag-drop unit, decreasing processing times and therefore enhancing the passenger experience.

The innovative Air.Go solution from Materna enables Montréal-Trudeau Airport to achieve more effective passenger handling and is a key step in handling the challenges of rapidly growing passenger throughput.


Southwest, GTAA, Air Canada and Avinor help to drive baggage transformation as part of FTE Baggage Innovation Working Group


As part of our efforts to help the industry redefine the baggage experience, Future Travel Experience recently launched the FTE Baggage Innovation Working Group (BIWG), delivered with the support of our Strategic Partners AirPortr, BagsID Network and Brock Solutions.

The first round of online meetings, which took place in September, brought together hundreds of industry stakeholders who participated in highly engaging discussions around topics including advancing off-airport baggage collection, check-in and delivery; simplifying baggage infrastructure and processes at the airport; unlocking opportunities presented by modern baggage messaging; and creating new commercial models for new baggage approaches. The forward-thinking groups were led by expert Captains from companies including Greater Toronto Airports Authority, Air Canada, Avinor and Southwest Airlines, with the support of FTE’s Head of Baggage Transformation, Andrew Price. The full recordings are available to watch here.

The next BIWG online meeting will take place on 3 November and this will be followed by the first in-person meeting, which will be hosted in Las Vegas on 7 December, co-located with FTE Global 2021. The Working Group will then continue its work into 2022 and beyond.

Visit the FTE Baggage Innovation Working Group page >>   

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