The enhanced lounges feature various privacy options, market hall-style food areas, elegant Swiss-made furniture and clear SWISS design lines.
Redefining the end-to-end passenger experience | Independent news and events
Redefining the end-to-end passenger experience | Independent news and events
A round-up of how new airport lounges, self-boarding gates and innovative airline boarding techniques are being used to improve the passenger experience.
The enhanced lounges feature various privacy options, market hall-style food areas, elegant Swiss-made furniture and clear SWISS design lines.
Following in the footsteps of the likes of Schiphol and Dubai International, Hamburg Airport is exploring the potential of gate delivery for F&B.
Orlando International will be the first US airport to fully deploy the U.S. Customs & Border Protection (CBP) Biometric Entry and Exit Program.
During the end-to-end biometrics trial, personal data collected at the airport’s self-service bag drops will be recognised by new automated self-boarding gates.
The Private Suite includes personalised check-in and baggage handling, private screening and an airfield transfer to the aircraft in a BMW 7-Series.
easyJet has developed a new mobile solution to speed-up the pre-flight boarding process, increase flexibility and cut costs at Geneva Airport, using Panasonic handheld devices.
Budapest Airport has introduced a new VIP service which promises exclusivity, relaxation, comfort and a personal touch, located in the new VIP lounge in Terminal 2A.
Premium passengers can now enjoy the Flagship Lounge and restaurant-style Flagship Dining before boarding their flights at LAX.
13-14 November 2018, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Istanbul Congress Center - ICC, Istanbul
18 - 20 June 2019
A mega-show to commemorate a mega-hub, and the resurgent Turkish aviation market
Istanbul Congress Center - ICC, Istanbul
18 - 20 June 2019
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Passengers will have dedicated security access, departure gates will be located nearby, and so-called “racetracks” will provide shorter boarding times.
British Airways, working with Los Angeles International Airport, Vision-Box and US CBP, is trialling biometric self-boarding for international flights.
During the two-month “Virtual Cinema” pilot, passengers can watch a selection of 2D, 3D and 180°/360° content in the SkyTeam lounge at Dubai International.
Cebu Pacific will introduce Disabled Passenger Lifts at airports in the Philippines to provide PRMs with a more comfortable boarding experience.
Passengers flying from Frankfurt Airport can now watch full-length movies, documentaries and television series in the two “Movie Worlds”.
Phase one of the trial will include mobile agent pods, handheld ‘Nomad’ devices, boarding pillars and self-boarding e-gates.
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