Using headsets provided by Inflight VR, guests can enjoy immersive virtual reality video content while waiting for their flight.
Redefining the end-to-end passenger experience | Independent news and events
Redefining the end-to-end passenger experience | Independent news and events
A round-up of how new airport lounges, self-boarding gates and innovative airline boarding techniques are being used to improve the passenger experience.
Using headsets provided by Inflight VR, guests can enjoy immersive virtual reality video content while waiting for their flight.
The enhanced lounges feature various privacy options, market hall-style food areas, elegant Swiss-made furniture and clear SWISS design lines.
Following in the footsteps of the likes of Schiphol and Dubai International, Hamburg Airport is exploring the potential of gate delivery for F&B.
Orlando International will be the first US airport to fully deploy the U.S. Customs & Border Protection (CBP) Biometric Entry and Exit Program.
During the end-to-end biometrics trial, personal data collected at the airport’s self-service bag drops will be recognised by new automated self-boarding gates.
Austrian Airlines has upgraded its Senator Lounge and two Business Class Lounges at Vienna Airport, providing a sense of place and offering various relaxation points for travellers.
easyJet has developed a new mobile solution to speed-up the pre-flight boarding process, increase flexibility and cut costs at Geneva Airport, using Panasonic handheld devices.
Budapest Airport has introduced a new VIP service which promises exclusivity, relaxation, comfort and a personal touch, located in the new VIP lounge in Terminal 2A.
Istanbul Congress Center - ICC, Istanbul
18 - 20 June 2019
A mega-show to commemorate a mega-hub, and the resurgent Turkish aviation market
Istanbul Congress Center - ICC, Istanbul
18 - 20 June 2019
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Premium passengers can now enjoy the Flagship Lounge and restaurant-style Flagship Dining before boarding their flights at LAX.
Passengers will have dedicated security access, departure gates will be located nearby, and so-called “racetracks” will provide shorter boarding times.
British Airways, working with Los Angeles International Airport, Vision-Box and US CBP, is trialling biometric self-boarding for international flights.
During the two-month “Virtual Cinema” pilot, passengers can watch a selection of 2D, 3D and 180°/360° content in the SkyTeam lounge at Dubai International.
Cebu Pacific will introduce Disabled Passenger Lifts at airports in the Philippines to provide PRMs with a more comfortable boarding experience.
Passengers flying from Frankfurt Airport can now watch full-length movies, documentaries and television series in the two “Movie Worlds”.
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