The new lounges will offer more open space, upgraded facilities and a wide array of F&B options, all tailored to the needs of SIA’s customers.
Redefining the end-to-end passenger experience | Independent news and events
Redefining the end-to-end passenger experience | Independent news and events
A round-up of how new airport lounges, self-boarding gates and innovative airline boarding techniques are being used to improve the passenger experience.
The new lounges will offer more open space, upgraded facilities and a wide array of F&B options, all tailored to the needs of SIA’s customers.
Immfly Lounge is now available at Las Américas International Airport, providing passengers with customised digital entertainment streaming.
United Airlines has opened its newest Club lounge, following its move to LaGuardia Airport’s new Terminal B Eastern Concourse.
American has opened a new Flagship Lounge, Flagship First Dining and renovated Admirals Club in Terminal D at Dallas Fort Worth International Airport.
The new lounge will provide passengers with a unique local experience, while offering free Wi-Fi, charging points and various facilities and services.
United customers travelling in United Polaris business class will now be able to relax and dine before their flight in the new United Polaris lounge at LAX.
The new lounge is a response to the high demand for the two existing Business lounges in Terminal 1A Schengen area, due to the increase in passenger numbers.
The lounge will be split into three main zones: a business area with workstations, a quiet lounge and rest area with a view of the runway, and a dining area.
4-6 September 2019, Las Vegas
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12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
03 - 04 June 2020
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
Using headsets provided by Inflight VR, guests can enjoy immersive virtual reality video content while waiting for their flight.
The enhanced lounges feature various privacy options, market hall-style food areas, elegant Swiss-made furniture and clear SWISS design lines.
Following in the footsteps of the likes of Schiphol and Dubai International, Hamburg Airport is exploring the potential of gate delivery for F&B.
Orlando International will be the first US airport to fully deploy the U.S. Customs & Border Protection (CBP) Biometric Entry and Exit Program.
During the end-to-end biometrics trial, personal data collected at the airport’s self-service bag drops will be recognised by new automated self-boarding gates.
The Private Suite includes personalised check-in and baggage handling, private screening and an airfield transfer to the aircraft in a BMW 7-Series.
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