Alaska Airlines has opened its brand-new lounge at San Francisco International Airport (SFO), featuring Bay-Area inspired amenities.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
A round-up of how new airport lounges, self-boarding gates and innovative airline boarding techniques are being used to improve the passenger experience.
Alaska Airlines has opened its brand-new lounge at San Francisco International Airport (SFO), featuring Bay-Area inspired amenities.
British Airways has announced that it will move to the next phase of its lounge reopening plan with the opening of its Concorde Room at JFK and Heathrow Airport.
British Airways has unveiled its new ’Forty Winks’ nap lounge, featuring power nap sleep pods, currently available at its First Lounge at London Heathrow.
Alaska Airlines has shared plans for a new lounge at San Francisco International Airport’s Terminal 2, and the rollout of a new two-tier Lounge membership.
JetBlue has announced that it will end its back-to-front boarding policy and will instead board passengers in groups, in preparation for return to normal.
Delta Air Lines is introducing safety barriers made from plexiglass for airport check-in lobbies, departure gates and Delta Sky Club counters.
British Airways is refreshing its First and Club lounges at Chicago O’Hare, Edinburgh and Berlin airports, as part of its £6.5bn investment plan.
The new lounges will offer more open space, upgraded facilities and a wide array of F&B options, all tailored to the needs of SIA’s customers.
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Immfly Lounge is now available at Las Américas International Airport, providing passengers with customised digital entertainment streaming.
United Airlines has opened its newest Club lounge, following its move to LaGuardia Airport’s new Terminal B Eastern Concourse.
American has opened a new Flagship Lounge, Flagship First Dining and renovated Admirals Club in Terminal D at Dallas Fort Worth International Airport.
The new lounge will provide passengers with a unique local experience, while offering free Wi-Fi, charging points and various facilities and services.
Expected to open in 2020, the lounge forms part of the airline’s commitment to invest in new and existing lounges with guests’ comfort in mind.
The virtual reality representation of the lounge provides Qantas with the opportunity to preview the design before the build begins.
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