Air France to open largest international lounge at JFK’s New Terminal One for enhanced CX


Air France is preparing to move its JFK operations to New Terminal One, where it will open its largest international lounge, combining French gastronomy, premium amenities and dedicated spaces for relaxation, work and wellbeing.

Summary:

  • Air France will move all its New York JFK flights to the new Terminal One from 2027, introducing an enhanced airport experience for customers.
  • The airline will open its largest international lounge, spanning more than 2,700sqm and accommodating over 400 guests across two levels.
  • The new lounge will feature French-inspired dining and drinks, dedicated spaces for relaxation, beauty treatments and work, plus exclusive areas and services for La Première and Flying Blue Ultimate customers.

Starting next year, Air France will transfer all its flights to New York JFK’s New Terminal One, providing customers with an enhanced travel experience. The airline will also unveil a new lounge spanning more than 2,700sqm, making it the largest lounge in its international network.

A genuine showcase of the French art of travel, this space will welcome La Première and Business customers, Flying Blue Elite Plus members, as well as eligible travellers flying with KLM and SkyTeam partner airlines.

Designed by Air France teams in collaboration with design agency MARKS Brandimage, the elegant lounge will span two levels, and offer seating for more than 400 guests. Travellers will have access to dining areas celebrating French gastronomy, as well as a bar featuring an exclusive selection of French wines and champagnes. Dedicated areas for beauty treatments, relaxation and work will also be available. An exclusive space will be reserved for Flying Blue Ultimate members.

With this new lounge, La Première customers will benefit from a seamless and personalised airport experience, from arrival at the New Terminal One at JFK to boarding the aircraft. Within the lounge, they will have access to an exclusive area featuring a dining offer created especially for them by a renowned French chef. The lounge experience will be complemented by the elevated passenger journey at the New Terminal One, featuring cutting-edge technology, world-class retail and dining, and modern amenities.

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