REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
London Stansted has received planning permission to extend its terminal building, transforming the airport experience at every step of the journey from check-in on departure to immigration on arrival.
VINCI Airports has announced a £100 million five-year investment plan to increase Belfast International Airport’s operational efficiency, while improving passenger experience and environmental performance.
Changi Airport has commenced operations in the northern wing of Terminal 2 after three and a half years of engineering works.
In this deep-dive interview, Jill Fraser, Transformation Programme Delivery Director, shares how the next phase of the Manchester Airport Transformation Programme will “revolutionise the customer experience”.
The design for Poland’s new CPK Airport has been unveiled, illustrating the terminal, main railway station and public transport interchange. The concept is centred on “enhancing the experience of travel”.
Los Angeles World Airports, host of FTE Global on 19-21 September 2023, has celebrated the topping out of the Tom Bradley International Terminal Core at Los Angeles International Airport.
A balanced perspective on the issues of security and privacy, and how biometrics identify travellers on the move, enabling greater throughput and better passenger experience, while respecting the traveller’s privacy.
Find out more >>Content plans: Bag tracking, autonomous, automation. Also live-streamed for those members unable to attend in-person.
Find out more >>Content plans: Year in review, PoC summary, and plans for 2024.
Find out more >>Content plans: Proof of Concept (PoC) update, New Member presentations, Peak Holiday Lessons Learned
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Proof of Concept (PoC) update, Sustainability, Tagging and Tracking and new member presentation.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Progressive digital retailing strategies from around the world
Find out more >>Content plans: Proof of Concept (PoC) update, baggage tracking advancements, and new member presentation.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Fraport presentation, autonomous operations, and sustainability.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Pittsburgh International Airport presentation, Autonomous operations & Robotics POC updates.
Find out more >>Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
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Find out more >>Content plans: PoC update, offsite baggage processing, new innovation.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, AI use cases in baggage, new innovation & new member presentation.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of other new technologies in travel retail.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Bag tracking, autonomous, automation
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Year in review, PoC summary, and plans for 2025
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Vantage Airport Group has celebrated the opening of the brand-new single terminal at Kansas City International Airport, which is described as “a once-in-a-decade opportunity to transform the guest experience”.
The airport’s $231m Concourse A expansion, scheduled for completion in 2024, will feature new gates, a retail store, a restaurant and two open bars.
The funding will support near-term Airport Expansion and Development Program (AEDP) projects to support expected growth in passenger traffic.
Alaska Airlines has begun a $2.3bn investment in infrastructure upgrades at Seattle-Tacoma, San Francisco, Portland and Los Angeles airports.
11-13 June 2024, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
11-13 June 2024, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
The funding will support near-term Airport Expansion and Development Program (AEDP) projects to support expected growth in passenger traffic.
Alaska Airlines has begun a $2.3bn investment in infrastructure upgrades at Seattle-Tacoma, San Francisco, Portland and Los Angeles airports.
The first phase of the $2.3 billion Delta Sky Way features new centralised check-in lobby, expanded security checkpoint and baggage claim.
The $340m project will include an additional 145,530 sq ft of dining and retail space, a new Alaska Airlines Lounge and a range of new amenities.
The new international terminal, set to open in February 2022, will double the airport’s capacity from 15 to 30 million passengers per year.
The $331-million project will include new security checkpoints, additional seating, concession spaces and a business lounge.
Kansas City International Airport’s Justin Meyer shares how the new KCI airport terminal will set new standards for inclusivity and accessibility.
Finavia has announced that Helsinki Airport’s new Terminal 2 entrance, arrivals hall and travel centre will be complete on 1 December.
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