Redefining the end-to-end passenger experience | Independent news and events
The dynamic live auction enables customers to receive real-time notifications of their bid and allows two or more individual bids at the same time.
The new Emirates Skywards GO app offers members access to 2-for-1 offers at some of the best restaurants and spas in over 20 cities.
The electronic payment service will be available at 14 Lagardère Travel Retail France shops, as part of the airport’s strategy to cater for Chinese passengers.
Passengers at Hamburg Airport can now use the FLIO airport app to access exclusive retail and F&B offers, and book parking and lounge access.
13-14 November 2018, Singapore
FTE met with Nicolas Notebaert, CEO of VINCI Concessions and President of VINCI Airports, who outlined the group’s progressive approach to new technologies.
Sari Nevanlinna, Head of Ancillary Business, Finnair, discusses the airline’s ancillary revenue strategy and explains what steps are being taken to increase inflight ancillaries.
The BARTA (Brands, Airlines, Retailers, Technology, Airports) trial, which began in March, involves a unique collaboration between Budapest Airport, Heinemann Duty Free and Wizz Air.
The trial will allow passengers travelling to and from Sydney Airport to search and purchase duty free inventory in-app throughout their journey.
10-12 September 2018, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
13-14 November 2018, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Dublin, Ireland
2019 dates to be announced soon
Showcasing the technology, processes, designs and services that will define the travel experience of 2025
Dublin, Ireland
2019 dates to be announced soon
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
Singapore Airlines has partnered with DFASS SATS in a joint venture to offer travellers inflight duty free and duty paid goods and pre-order services with onboard and ground-based delivery.
The BARTA initiative goes beyond the existing airport-retailer-brand relationship, bringing an airline into the mix for the first time.
The car rental scheme allows people to rent out their vehicles to others while they are away travelling. Owners of larger cars can expect to earn up to £160 per week.
Passengers flying from Pier E can order food and drinks via their smartphones and have their order delivered to the departure gate within 15 minutes.
Lufthansa and Austrian Airlines have announced that they will join SWISS in introducing a “preferred seat zone” on long-haul flights.
Flybe CIO Peter Hauptvogel outlines how the regional airline plans to use digital developments and the latest technology to realise wide-reaching improvements.
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