FTE highlights some of the most recent innovations in the airport F&B and retail space – from 24/7 contactless shopping to immersive experiences.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
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FTE highlights some of the most recent innovations in the airport F&B and retail space – from 24/7 contactless shopping to immersive experiences.
The first self-service shop, called Gate 24/7, has opened at Schiphol Plaza with 10 vending machines, each containing a different range of products.
The new service will enable passengers to order food and drinks or duty free items onboard and have them delivered directly to their seat.
Datalex has published a new report set out to uncover airlines’ digital priorities in preparation for a return to profitability in 2022.
Central to the new platform will be the development of SKY express’ inflight F&B offer through its new ‘SKY Drinks & Bites’ expanded menu.
Тhe new concept creates a contactless, 24/7 shopping destination with an array of globally recognised brands and local products.
Passengers and airport workers can pre-order food and pick it up when it’s ready using the Uber Eats app for iOS or Android.
Dubai Airports has introduced a new regional first mobile food, beverage and retail ordering service at Dubai International Airport (DXB).
9-10 Nov 2022, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Long Beach Convention Center, California
19-21 Sep 2022, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Lufthansa and Travelport have partnered to implement an end-to-end new distribution capability (NDC) functionality, expected to launch in 2022.
easyJet and Uber Eats have teamed up to offer discounted food shops for British travellers returning from their holidays this September.
Los Angeles International Airport (LAX) has launched a robotic ambassador for its LAXOrderNow.com online food and beverage ordering service.
The online retail platform will allow customers to order from an exclusive selection of premium products, with delivery currently only available in Ontario.
flydubai’s new eShop allows passengers to pre-purchase duty free products before they fly and have them delivered to their seat when they travel.
United Airlines has launched a new inflight pre-order initiative, which forms part of the airline’s customer experience transformation strategy.
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