REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FTE explores a selection of the top trends and technologies for 2022 and beyond, including the metaverse, air mobility, sustainability, robotics, autonomous vehicles, digital twins and more.
A new report by IdeaWorksCompany highlights how the industry has changed due to the COVID-19 pandemic and provides ideas on how revenue can be increased.
Тhe new concept creates a contactless, 24/7 shopping destination with an array of globally recognised brands and local products.
Passengers and airport workers can pre-order food and pick it up when it’s ready using the Uber Eats app for iOS or Android.
Dubai Airports has introduced a new regional first mobile food, beverage and retail ordering service at Dubai International Airport (DXB).
flydubai’s new eShop allows passengers to pre-purchase duty free products before they fly and have them delivered to their seat when they travel.
United Airlines has launched a new inflight pre-order initiative, which forms part of the airline’s customer experience transformation strategy.
Eurowings Discover has teamed up with Retail inMotion to offer food and beverage and boutique products via a fully digital, immersive inflight catalogue.
7-9 June 2022, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
7-9 June 2022, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-10 Nov 2022, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
ARIA Resort & Casino, Las Vegas
6-9 Sep 2022, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
The airBaltic SKY Service platform will enable passengers to use their mobile devices to order items from the onboard menu and duty free shop.
The service will allow British Airways’ customers travelling in economy class within Europe to order additional snacks and drinks directly to their seat.
JFKIAT, operator of Terminal 4 at John F. Kennedy International Airport, has launched a branded digital marketplace for duty free shopping.
Singapore Airlines’ new inflight shopping experience is available on the KrisShop e-commerce platform via the KrisWorld IFE system.
Connecticut Airport Authority (CAA) has partnered with Servy to offer new mobile food ordering services at Bradley International Airport (BDL).
Hudson has opened its second Hudson Nonstop store in Concourse B at Chicago Midway International Airport, using Amazon’s Just Walk Out technology.
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