REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The winners of the FTE World Airline Ancillary and FTE World Airport Retailing Awards 2026 will be announced during an awards ceremony on 10 June at the co-located APEX FTE EMEA and APEX FTE Ancillary & Retailing events.
American Airlines has celebrated the opening of its newly transformed Terminal 8 at JFK, featuring 60+ dining and retail options, The Boroughs Food Hall, expanded lounges, and upgraded facilities to enhance CX.
CVG Airport has welcomed the opening of VV The Italian Experience in Concourse B. The new restaurant offers travellers authentic Italian cuisine rooted in three generations of family heritage, from Puglia to Cincinnati.
Brisbane Airport is transforming its International Terminal with 13 new food & beverage outlets, expanded retail, and a new Dining Precinct, blending local flavours and global favourites for a more engaging CX.
The Port Authority of New York and New Jersey and JFKIAT have announced that JFK T4 Retail Partners LLC has been selected to reimagine the duty free and specialty retail concessions for passengers at T4.
Wizz Air, Immfly and gateretail have unveiled a unified digital cabin ecosystem, combining onboard retail, passenger connectivity, and operational data. The integration enhances service efficiency and personalisation.
Phoenix Sky Harbor International Airport is partnering with SSP America to introduce a new wave of locally inspired dining in Terminal 4, blending authentic Arizona flavours with innovative concepts to elevate CX.
Manchester Airport has opened Sporting Chance, a 470-seat sports bar in Terminal 3, adding capacity, 69 screens and airfield views as part of a wider transformation enabled by its £1.3 billion Terminal 2 investment programme.
Munich Airport is introducing five new dining concepts in Terminal 1 Pier, combining premium brands, international cuisine and modern service concepts to create an elevated food and beverage experience for travellers.
Vueling has selected gategroup as its new Retail-on-Board and catering partner, introducing a digital retail ecosystem designed to enhance inflight retail, strengthen culinary delivery and improve operational efficiency.
Zurich Airport has extended its longstanding duty free partnership with Avolta through 2035, enabling continued investment in commercial areas and positioning The Circle as a hub for testing new travel retail innovations.
Pittsburgh International Airport has unveiled five new dining concepts with SSP America, blending local brands and national favourites as part of a wider concession refresh to enhance CX and commercial performance.
Sunshine Coast Airport has unveiled its largest-ever commercial investment, partnering with LagardèreAWPL to transform retail and dining, nearly doubling space and elevating the passenger experience through to 2027.
Midway International Airport has welcomed Gameway, a new video gaming lounge offering premium gaming stations and immersive entertainment, as part of a wider concessions investment programme.
APEX FTE Ancillary & Retailing will include exciting new features for the 2026 edition, taking place in Dublin on 9-11 June co-located with APEX FTE EMEA, including a dedicated Marketplace and a new Agentic AI Day.
Vantage Group, Iberia, Threedot, MUC, Icelandair, LHR, LOT Polish Airlines, AMS, Kinetic Consultancy, FRA and KEF share their insights into the key trends and technologies that will shape ancillary & retailing strategies in 2026 and beyond.
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