Redefining the end-to-end passenger experience | Independent news and events
Philippine Airlines (PAL) has introduced its latest ancillary inflight offering myPAL Surprise, which will enable passengers to pre-order gifts for their loved ones.
Customers of Lufthansa Group will now be able to pay with Amadeus Airport Pay for ancillary services while checking in.
Raymond Kollau, founder of AirlineTrends, explores the current state of in-flight retail and identifies new opportunities to increase ancillary revenues.
Ryanair will continue to develop its “Amazon of Travel” platform through better search tools, travel guides, express booking and onward transport partnerships.
easyJet has partnered with GetYourGuide to offer passengers access to tours and activities across Europe, and create a new ancillary revenue stream.
Jarkko Konttinen, former VP Marketing, CX and Ancillary, Finnair, explores how a new airline/airport retail model could transform ancillary revenues.
Jet Airways has partnered with ride hailing app Uber to offer passengers the option of booking an Uber via the airline’s app.
Future Travel Experience Ancillary, the world’s leading digital airline retailing show, will be held at the RDS in Dublin, 26-27 June.
Istanbul Congress Center - ICC, Istanbul
19 - 20 June 2019
A mega-show to commemorate a mega-hub, and a new era of travel
Istanbul Congress Center - ICC, Istanbul
19 - 20 June 2019
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Travellers flying from Frankfurt Airport can now order duty free items online and have them delivered directly to an address within Germany.
The LCC has made hundreds of thousands of dollars in additional revenue since the launch of an initiative to deliver more personalised interactions.
Travellers buying Finnair flights from Skyscanner will be able to complete their purchase, including ancillaries, without leaving the Skyscanner platform.
IdeaWorksCompany has explored how the likes of Ryanair, AirAsia, Delta and United are using mobile apps to enhance ancillary revenues.
Royal Brunei Airlines has teamed up with National Express, Great Western Railway and Heathrow Express to simplify the end-to-end travel experience.
Finnair is the first airline in the world to allow passengers to pay for in-flight purchases using Alipay, which is popular among Chinese travellers.
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