Redefining the end-to-end passenger experience | Independent news and events
easyJet’s ‘Hands Free’ baggage service allows passengers to check in their hand luggage at a bag drop desk, where the bag will be tagged as priority.
Passengers will be able to purchase products from multiple airport retailers and collect all of their items from a single collection point at the airport.
The ‘BARTA’ initiative could create up to €800,000 in Wizz Air Café sales, and boost revenues for Budapest Airport and Heinemann Duty Free.
Download AirlineTrends’ PAXEX360 Workshop slide deck, which was crafted especially for FTE Europe and Ancillary in Dublin.
Air New Zealand’s Manager Direct Ancillary Revenue, Commercial, Dianne Parry-Ernst, outlines the airline’s proactive attempts to integrate the digital world into its ancillary and passenger communication strategy.
easyJet has partnered with GetYourGuide to offer passengers access to tours and activities across Europe, and create a new ancillary revenue stream.
From AirAsia’s “digital airline” strategy to Flybe’s decision to re-introduce onboard duty free, FTE assesses the in-flight retail landscape.
SpiceJet will soon offer in-flight entertainment and retail services, after announcing that it will equip its entire fleet with BoardConnect Portable.
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
03 - 04 June 2020
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
Strata Club members will receive personalised information, services and retail offers when they are travelling through Auckland Airport.
Jetstar and Airbnb have announced a partnership that will allow customers to book Airbnb accommodation alongside their flights.
Jarkko Konttinen, former VP Marketing, CX and Ancillary, Finnair, explores how a new airline/airport retail model could transform ancillary revenues.
Jet Airways has partnered with ride hailing app Uber to offer passengers the option of booking an Uber via the airline’s app.
Future Travel Experience Ancillary, the world’s leading digital airline retailing show, will be held at the RDS in Dublin, 26-27 June.
Travellers flying from Frankfurt Airport can now order duty free items online and have them delivered directly to an address within Germany.
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