Redefining the end-to-end passenger experience | Independent news and events
Passengers flying from Pier E can order food and drinks via their smartphones and have their order delivered to the departure gate within 15 minutes.
Lufthansa and Austrian Airlines have announced that they will join SWISS in introducing a “preferred seat zone” on long-haul flights.
Flybe CIO Peter Hauptvogel outlines how the regional airline plans to use digital developments and the latest technology to realise wide-reaching improvements.
The blockchain-based digital wallet will allow travellers to use KrisFlyer miles for point-of-sale transactions at participating retail merchants.
Travellers will be able to use TravelbyBit’s payment system, which includes Bitcoin, Dash and Ethereum, in various stores at Brisbane Airport.
Passengers will be able to earn frequent flyer points on Uber trips to and from certain airports in Australia when booking an Uber via the Qantas app.
Lufthansa Group has entered into a partnership with Winding Tree, which aims to make travel cheaper for consumers and more profitable for providers.
FTE explores the current state of in-flight connectivity in Asia and examines whether airlines in the region are well positioned to turn connectivity into a profit centre.
Istanbul Congress Center - ICC, Istanbul
19 - 20 June 2019
A mega-show to commemorate a mega-hub, and a new era of travel
Istanbul Congress Center - ICC, Istanbul
19 - 20 June 2019
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Lufthansa has partnered with REWE to enable passengers on long-haul flights to purchase groceries and arrange delivery to their home address.
Airlines stand to make $30 billion in broadband-enabled in-flight ancillary revenues by 2035, according to a study by LSE in association with Inmarsat.
Travellers flying from Heathrow Airport can now use the app to pre-order F&B, before collecting their order from a dedicated point within the terminal.
easyJet’s ‘Hands Free’ baggage service allows passengers to check in their hand luggage at a bag drop desk, where the bag will be tagged as priority.
Passengers will be able to purchase products from multiple airport retailers and collect all of their items from a single collection point at the airport.
The ‘BARTA’ initiative could create up to €800,000 in Wizz Air Café sales, and boost revenues for Budapest Airport and Heinemann Duty Free.
Get Future Travel Experience news & updates sent to your inbox
